Human Resources Business Partner with Technical Project Management

IONOS; Philadelphia (Philadelphia County); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Annual Bonus

Diversity and inclusion initiatives

Job summary

A leading digital services provider is seeking a Human Resources Business Partner to provide full-scope HR support, focusing on employee relations and executing significant HR initiatives within the US operations. The ideal candidate will have 7-10 years of progressive HR experience, particularly in employee relations and organizational development. This role offers a competitive salary with a base pay ranging from $80,000 to $95,000 annually and the opportunity to work on critical HR projects across various business functions.

Qualifications

• 7 - 10 years of HR business partnering experience with an emphasis on employee relations.
• Proven experience managing employee relations issues and complex HR projects.
• Exceptional verbal and written communication skills.

Responsibilities

• Act as HR point of contact for US business leaders, guiding on performance management.
• Manage investigations into employee relations issues; document findings.
• Lead full lifecycle HR projects, including system implementations.

Skills

Employee relations

Organizational development

Strong communication skills

Project management

Analytical skills

Education

Bachelor's degree in Human Resources or related field

Professional certifications in Human Resources

Tools

Greenhouse (ATS)

ADP (HRIS)

Google Suite

Job description

Human Resources Business Partner with Technical Project Management

Get AI-powered advice on this job and more exclusive features.

This range is provided by IONOS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $95,000.00/yr

Additional compensation types

• Annual Bonus
• Direct message the job poster from IONOS

IONOS is the leading European digitalization partner for small and medium‑size businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a "one-stop shop" for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.

We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.

Job Purpose

Job Purpose:

This is a critical role that serves as a consultant and advisor to our US based business units, and executes both local and global Human Resources initiatives and projects impacting the US operations ensuring global alignment. This role will support the Director of Human Resources, - US with the sound management of employee relations for the domestic staff. The role is responsible for providing full-scope HR support while leading and executing significant, cross-functional HR initiatives and projects essential to the organization’s growth and operational excellence. Cross train and serve as a backup for other functional responsibilities within the US Human Resources operation including talent acquisition, employee benefits, HRIS, payroll, and organizational development initiatives.

Responsibilities

Responsibilities:

HR Business Partnering

HR Business Partnering

• Serve as an HR point of contact for US (and certain international) business leaders and employees, offering guidance on a variety of topics performance management, employee relations, talent development and planning, and organizational design
• Independently manage and conduct thorough, timely, and objective investigations into complex employee relations issues, including allegations of harassment, discrimination, performance misconduct, and policy violations. Document findings and recommend appropriate corrective action.
• Mediate and resolve workplace disputes and conflicts, offering guidance to employees and managers to achieve constructive outcomes.
• Partner with managers on difficult performance issues, including drafting and delivering performance improvement plans and other disciplinary actions
• As needed, partner with the employee benefits function in the sound handling and resolution of complex FMLA or ADA issues.
• Assist the Director, Human Resources with the execution of annual salary review process, succession planning, and performance calibration sessions
• As needed, support change management (e,g, job evolutions, reporting structure realignments) initiatives within the business units; assist employees and leaders navigate organizational transitions.
• Assist with the headcount planning and budgeting process for the US through consulting with and advising domestic and international operational leaders; interact with colleagues in finance, global HR as needed with this process. Analyze trends and metrics to develop solutions, programs, and policies as well as assist in the budgeting process.
• Lead the full lifecycle of both domestic and the US implementation of global HR projects, such as assisting with the implementation of new HRIS modules, performance review systems initiatives such as new learning modules or onboarding programs. Projects could be technical or non-technical in nature.
• Helpdefine project scope, objectives, deliverables, and success metrics in collaboration with key stakeholders.
• Develop and maintain strong working relationships with departments such as the Global HR department, IT, Finance, and business leadership as well as vendors if applicable to ensure buy‑in and successful execution.
• Provide regular, clear, and concise updates on project status, risks, and required decisions to the HR leadership team and executive sponsors

Cross HR Functional Support

Cross HR Functional Support

• Cross train and serve as an additional resource to multiple functional areas within the human resources department including staffing, compensation, HRIS, benefits and payroll
• Assist in the day to day matters in all functional areas of human resources in the event of employee vacations, etc. or in times of critical volume.

Required Qualifications

Required Qualifications:

• 7 - 10 years of progressive HR business partnering experience with an emphasis on employee relations; and/or organizational development
• Relatable experience successfully managing a wide variety of employee relations issues; sound knowledge of relevant Federal and State regulations, such as ADA, FMLA, FLSA, etc.
• Proven experience successfully leading and delivering complex, cross‑functional HR projects (e.g., system implementations, major process redesign).
• Proficiency in Application Tracking Systems (such as Greenhouse), HRIS systems (such as ADP and Successfactors) and other applications necessary in the course of Human Resources operations (e.g. POD).
• Experience with payroll systems and payroll migrations
• Exceptional verbal and written communication skills with the ability to present complex information clearly and persuasively.
• Strong organizational skills with the ability to use available tools and resources (Google Suite, Gemini) to enhance efficiency.
• Strong foundation in core HR competencies, and the ability to influence stakeholders at all levels.

Preferred Qualifications

Preferred Qualifications:

• Prior experience serving as a specialist capacity in Human Resources, in an area such as Compensation, Benefits, HRIS or Recruiting
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Professional certifications in Human Resources
• Experience in the Google Suite of office products

Physical Requirements and Working Conditions

Physical Requirements and Working Conditions:

• The ability to perform the essential responsibilities of this job in our Philadelphia office on a hybrid basis
• The ability to use a computer and telephone for extended periods of time to communicate, create, and access information.
• The ability to regularly sit or stand for extended periods of time

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This job description is subject to change, but remains in effect until superseded in writing by the Company.

Equal Opportunity Employer

We do not discriminate on the basis of any status protected by law.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Human Resources

Industries

• IT Services and IT Consulting