Human Resources Business Partner / Manager

Miller Environmental Group; Charlotte, Northern (NC, KY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision coverage

401(k) with company match

Paid time off and holidays

Company-paid life insurance

HR program development opportunities

Job summary

Miller Environmental Group is seeking an experienced Human Resources Business Partner / Manager to lead recruitment, onboarding, employee relations, performance management, retention, and HR process execution from Charlotte, NC. This role partners with Payroll and Benefits leadership to ensure a seamless employee experience while maintaining compliance and operational excellence.

The position is hands-on, requiring independent problem solving, scalable process design, and strong judgment in a

Qualifications

• Bachelor's degree in HR, business admin, or related field.
• 7+ years HR experience across employee relations, recruiting, performance, and HR operations.
• Experience conducting investigations and coaching leaders through performance issues.
• Strong knowledge of employment laws and HR compliance requirements.

Responsibilities

• Own recruiting lifecycle and oversee recruiting processes and contract partners.
• Drive high-quality candidate selection across the organization and enforce hiring standards.
• Establish, track, and improve recruiting metrics (time-to-fill, quality of hire).
• Own pre-employment processes ensuring efficiency, compliance and a positive candidate experience.
• Design, implement, and improve onboarding processes for new hires and long-term success.
• Lead employee relations investigations and timely resolutions.
• Advise leaders on performance management, disciplinary actions, and separations.
• Own documentation standards and ensure risk-aligned execution.
• Monitor turnover trends and partner on retention action plans.

Skills

Communication skills

Coaching

Relationship building

Judgment and decision-making

Organizational skills

Education

Bachelor's degree in HR/Business Admin

Tools

HRIS systems

Microsoft Office

Job description

Miller Environmental Group

Human Resources Business Partner / Manager

Location: Charlotte, NC
Job Type: Full-Time

Miller Environmental Group is seeking an experienced Human Resources Business Partner / Manager to lead and execute key people processes across the employee lifecycle. This role serves as the primary HR partner to leaders and employees, owning recruitment, onboarding, employee relations, performance management, retention, and HR process execution.

This is a highly hands-on role for an experienced HR professional who thrives in a fast-paced environment and operates with a high degree of independence. Working from established business priorities, this individual will translate needs into action by building practical HR processes, tools, communications, and programs, then driving execution through completion. Success in this role requires sound judgment, strong problem-solving skills, and the ability to create scalable solutions without overengineering, balancing compliance, employee experience, and business needs.

The Human Resources Business Partner / Manager owns the employee lifecycle from hire through separation and partners closely with the Payroll and Benefits leader, who oversees payroll, benefits, and employee rewards. Together, these functions ensure a seamless employee experience while maintaining compliance and operational excellence.

Why Work for Miller Environmental Group?

• Competitive salary based on experience
• Medical, dental, and vision coverage beginning the first day of the month following hire
• 401(k) with company match
• Paid time off and company holidays
• Company-paid life insurance
• Opportunity to build and improve HR programs within a growing and dynamic organization

Key Responsibilities

• Own and continuously optimize the full recruiting lifecycle, including oversight of recruiting processes, hiring activities, and contract recruiting partners.
• Drive consistent, high-quality candidate selection practices across the organization, holding leaders accountable to established hiring standards.
• Establish, track, and improve recruiting performance through key metrics, including time-to-fill, quality of hire, and hiring effectiveness.
• Own and ensure execution of all pre-employment processes, maintaining efficiency, compliance, and a positive candidate experience.
• Design, implement, and continuously improve onboarding processes that support successful employee integration and long-term success.
• Drive compliance with employee qualification requirements, including drug testing, medical cards, certifications, licenses, and required training.
• Lead employee relations matters, including independently conducting investigations and driving timely, effective resolution of workplace issues.
• Serve as the primary advisor to leaders on performance management, disciplinary actions, conflict resolution, and employee separations, ensuring sound and consistent decision-making.
• Own documentation standards and ensure consistency and risk-aligned execution across all employment actions.
• Proactively monitor, analyze, and address turnover trends and retention risks, partnering with leaders to develop and implement targeted action plans.

Travel Requirements

This position requires regular travel to support assigned branches and business operations. During the first 90 days of employment, travel of up to 40% is expected to support onboarding, relationship building, and familiarization with branch operations. Following the initial 90-day period, ongoing travel of up to 30% may be required based on business needs. Travel may include overnight stays as necessary.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 7+ years of progressive Human Resources experience in employee relations, recruiting, performance management, and HR operations.
• Demonstrated experience independently conducting investigations, managing complex employee relations matters, and coaching leaders through performance and disciplinary situations.
• Strong knowledge of employment laws, HR compliance requirements, and HR best practices.
• Proven ability to build practical processes, tools, and solutions while balancing business needs, compliance, and employee experience.
• Strong judgment, organizational skills, and the ability to operate independently in a fast-paced environment.
• Excellent communication, coaching, and relationship-building skills.
• Proficiency with HRIS systems and Microsoft Office applications.

About Miller Environmental Group

Miller Environmental Group is an environmental services company specializing in emergency response, remediation, and industrial cleaning. With multiple branch locations and rapid deployment capabilities, Miller supports clients during routine operations and critical incidents, helping protect people, property, and the environment.

Miller Environmental Group is an Equal Opportunity Employer, including veterans and individuals with disabilities.