Human Resources Business Partner

Employer Services Corporation; Town of Amherst (NY); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

401(k)

Paid time off

Job summary

Employer Services Corporation in Amherst is looking for an HR Business Partner to provide hands-on support and manage employee relations. Candidates should have a Bachelor's in Human Resources and extensive experience in HR management. Responsibilities include client support, conducting investigations, and developing training programs. The role offers a competitive benefits package including health, dental, 401(k), and PTO, with options for flexible and partial remote work.

Qualifications

• Minimum of ten years of relevant experience or fifteen years in HR management without advanced schooling.
• Generalist background with knowledge of employment labor law and employee relations.

Responsibilities

• Provide HR support to clients through various communication methods.
• Manage employee relations issues and conduct investigations.
• Develop and facilitate management and employee soft skill training.

Skills

Effective communication skills

Project management

Labor law knowledge

Employee relations

Education

Bachelor's degree in Human Resources Management or related field

PHR or SPHR preferred

Job description

As we continue to grow and expand our customer base, we may have future hiring needs for HR Business Partners, ranging from recent college graduates to experienced professionals.

ESC is a growing HR outsourcing & employment administration company, headquartered in Amherst, which administers payroll, benefits, and human resources consulting services for our clients. We are a people-centric organization with a focus on culture. We work smart and have fun in a team-oriented environment, working together to provide HR, payroll, benefits, and HRIS services to businesses of all sizes and types.

This role combines hands‑on support for local clients in the areas of employee relations, compliance, and training and development, with strategic project work for both local and out‑of‑state clients as needed. Strategic projects may include initiatives such as succession planning and compensation analysis.

Key Responsibilities

• Offers human resources support and assistance to all clients and ESC staff members in all areas of Human Resources through phone calls, e‑mail, and on‑site visits.
• Acts as a business partner to build trusted advisor relationships and loyalty with all levels of management and staff with clients.
• Ability to handle multiple strategic level projects for clients, to support and further their business objectives.
• Manages employee relations issues and conducts investigations in support of corporate ethics and values and in accordance with labor laws.
• Resource for labor law compliance information for clients.
• Responsible for investigating and responding to DOL, EEOC, and Division of Human Rights claims and audits.
• Develops and facilitates management and employee soft skill training programs that address client needs.
• Keeps up to date on changing employment laws.
• Assists other departments of ESC when needed, including benefits and payroll.
• Acts as a change agent, providing expert advice as a partner in successfully managing continuous improvement.
• Must be open to periodic travel across the country to client locations in other states, as required for projects.

The Successful Candidate Will Have

• Bachelor's degree in Human Resources Management or related field. PHR or SPHR preferred (HCRI or SHRM).
• Minimum of ten (10) years of relevant experience or fifteen (15) years of proven experience in an HR management role without advanced schooling.
• Generalist background with broad knowledge of employment labor law, recruiting, interviewing, selection, compensation, organizational planning, employee relations, and training and development.
• Highly effective communication skills.
• The ability to handle multiple projects simultaneously, in a fast‑paced environment.
• The capability to exercise independent judgment while problem solving.

We offer an outstanding benefits package including health, dental, 401(k), and PTO, as well as a great working environment. All our positions offer flexibility and partial work from home options.

Please note: as we are open to speaking with HR professionals with different levels of experience, compensation will be commensurate with experience, within the range listed.