Human Resources Business Partner

Trulieve; Phoenix (AZ); On-site; USD 85,000 - 110,000; Full time

Job summary

Trulieve in Phoenix, AZ is seeking a Human Resources Business Partner to support company culture and growth across locations in the designated geographic area. You will handle employee relations, policy inquiries, and provide guidance to managers and staff to uphold best practices.

This role requires collaboration with executives and regional HR, conducts investigations, helps with training, and ensures confidentiality while promoting a positive work environment.

Qualifications

• Bachelor's degree in human resources or a related field.
• Excellent oral and written communication, documentation and presentation skills.
• Strong interpersonal skills and ability to handle confidential information.
• Ability to multi-task and meet deadlines in a fast-paced environment.
• Thorough understanding of labor laws and HR practices.

Responsibilities

• Meets regularly in assigned locations to understand goals and provide guidance.
• Provides day-to-day HR assistance within geographic area and maintains effective communication.
• Conducts neutral workplace investigations on employee misconduct or complaints.
• Acts as initial contact for intake and assessment of employee issues.
• Assists with updating Employee Handbook and HR policies.
• Supports management in improving work relationships and productivity.
• Travels frequently to different locations within the geographic area.

Skills

Communication skills

Documentation skills

Presentation skills

Interpersonal skills

Confidentiality

Multi-tasking

Analytical thinking

Education

Bachelor's degree in human resources or related field

Tools

Microsoft Office

Job description

Join Trulieve - Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on TIME and Statista's America's Best Companies 2026 list, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.

If you have a passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way.

To learn more about Trulieve and our mission, please visit www.trulieve.com.

Position Title:

Human Resources Business Partner

Location:

Phoenix, AZ / Onsite + Travel

Department:

Human Resources - Production

Reports to:

Executive Director of Human Resources - Production

Position Summary:

The Human Resources Business Partner will assist the in the assigned HR functions to support company culture and growth. This role will facilitate employee relations on behalf of the company within the different locations in the designated geographic area(s). The Human Resources Business Partner will help to provide an excellent workplace experience, assisting with inquiries about company policies, and ensuring best employee relations practices.

Key Responsibilities:

• Meets regularly in the assigned locations and attends department meetings to understand goals and objectives to provide appropriate guidance and support.
• Provides day-to-day assistance to all employees within the geographic area in any HR related matters maintaining effective communication.
• Recognizes sensitivity, complexity, and urgency of employee relations issues and takes appropriate action to provide sound guidance on resolutions protecting sensitive information or escape issues to Executive Director of Human Resources.
• Serves as the initial contact and liaison for intake and assessment of employee issues and complaints.
• Responds to fact-findings and to conduct prompt, thorough, neutral, and accurate workplace investigations related to employee misconduct, discrimination, and other complaints.
• Conducts high-level workplace investigations on short timeframes ranging from simple to, sometimes, complex issues and escalating most significant issues to Executive Director of Human Resources.
• Tracks and logs thorough documentation of all incident reports and investigations on employee-related incidents following company protocols and in the corresponding company systems.
• Assesses training needs and provides recommendations on topics of employee-related training with Regional HR and assists with the coordination of training as needed.
• Provides HR policy guidance and interpretation to employees and/or supervisors assisting management in formulating responses.
• Assesses the location's work environment and communicate with Executive Director of Human Resources in areas of development. Interprets the need for the intermediate and long-term advancement potential of individuals and jobs to create organization opportunities for development.
• Promotes a collaborative approach to serve and support all employees across the geographic area in conjunction with strong ethics to represent and practice the company values.
• Assists with HRIS systems use and HR programs to employees when needed or recommends points of contact to help address employees' inquiries.
• Opens, organizes, and updates employee files. Tracks employee progress, noting promotions, recognitions, policy violations, and documenting them accordingly. Ensures all employee files are maintained according to law.
• Provides feedback to the Executive Director of Human Resources and Area Managers regarding trends revealed when conducting exit interviews.
• Provides feedback to Talent Acquisition Recruiters regarding the competency of terminated employees.
• Participates in legal hearings to provide testimonies and monitoring proceedings.
• Assists the HR team with ensuring Employee Handbook is updated with current policies and procedures.
• Works closely with management and employees to improve work relationships, build morale, increase productivity, and retention.
• Provides recommendations on policies and procedures that support best practices and a positive work environment
• Any other duties as assigned.

Qualifications:

• Bachelor's degree in human resources or related field required.
• Minimum of three years of professional HR experience. One year of employee relations experience or equivalent through training and/or education.
• Excellent oral and written communication skills, including excellent documentation and presentation skills.
• Thorough understanding of state and federal laws concerning labor relations, employment laws, EEOC, ADA, and any others.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations ordinances, and policies.
• High level of analytical ability to find solutions on complex legal issues and dispute resolution.
• Highly organized and able to multi-task and meet deadlines in a fast-paced environment.
• Interpersonal skills to effectively and sensitively communicate with all levels of management, employees, as well as external contractors.
• Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.
• Must maintain a high level of confidentiality.
• Microsoft Office knowledge.

Travel Required:

• Frequent travel to different locations within a specific geographic area.