Human Resources Business Partner

Wearebcs; New York (NY); On-site; USD 68,000 - 83,000; Full time

Job summary

Brooklyn Community Services (BCS) seeks an HR Business Partner (HRBP) to act as a strategic, hands-on partner to programs, departments, and managers in Brooklyn. The role focuses on strengthening manager effectiveness, employee engagement, retention, and performance management across the organization.

Reporting to CHRO, the HRBP will collaborate with HR leadership to develop and improve HR practices, tools, and resources aligned with BCS needs, while supporting organizational change and

Qualifications

• Minimum of 5 years of progressive HR experience, including HRBP/generalist roles.
• Experience coaching managers on employee relations and performance management.
• Experience supporting organizational change, employee engagement, retention, and workforce initiatives.
• Working knowledge of federal, NY state, and NYC employment laws and HR best practices.
• Strong relationship-building and consultation skills with managers, employees, and leadership.
• Experience with HRIS and HR technology preferred.

Responsibilities

• Serve as a strategic HR partner for assigned programs and managers.
• Build relationships to understand priorities, workforce needs, and employee challenges.
• Identify HR needs and opportunities for improvement through stakeholder listening.
• Provide timely HR guidance and consultation to people managers.
• Coach managers on employee management practices, including documentation and feedback.
• Support managers in strengthening engagement, retention, accountability, and team effectiveness.
• Guide on employee relations matters and support leadership on sensitive issues.
• Assist with performance management, corrective action, and related documentation.

Skills

Strategic partnership

Coaching managers

Relationship building

Employee relations

Performance management

Communication skills

Problem solving

Adaptability

Discretion

Education

SHRM-CP/SHRM-SCP/PHR/SPHR or similar certification

Tools

HRIS

Job description

Position: HR Business Partner (HRBP)

Reports to: Chief Human Resources Officer (CHRO)

Location: Brooklyn, NY

Hours/Schedule: Full Time, 35 hours per week

Salary Range: $75,000 - $75,000

Position Summary

Founded in 1866, Brooklyn Community Services (BCS) empowers children and families to reach their full potential, strengthen families, and foster self-sufficiency in adults. With programs in multiple locations throughout Brooklyn, BCS serves thousands of individuals and families each year.

The HR Business Partner (HRBP) serves as a strategic and hands‑on Human Resources partner to assigned programs, departments, and people managers across Brooklyn Community Services. The HRBP builds strong relationships with managers and employees, provides coaching and HR guidance, identifies workforce needs and organizational trends, and supports effective and consistent people practices throughout the organization.

The HRBP works closely with HR leadership and other members of the Human Resources team to strengthen manager effectiveness, employee engagement, retention, performance management, and organizational effectiveness. The position also supports the development and continuous improvement of HRBP practices, tools, processes, and resources that align Human Resources support with the evolving needs of BCS.

Responsibilities

• Serve as a strategic HR partner and primary HR resource for assigned programs, departments, and people managers.
• Build strong working relationships with managers and employees to understand operational priorities, workforce needs, and employee-related challenges.
• Conduct ongoing stakeholder listening and assessment to identify HR needs, organizational trends, concerns, and opportunities for improvement.
• Provide timely, practical, and consistent HR guidance and consultation to people managers.
• Coach managers on employee management practices, communication, performance expectations, feedback, documentation, and workplace concerns.
• Support managers in strengthening employee engagement, retention, accountability, and overall team effectiveness.
• Provide guidance and support regarding employee relations matters and partner with HR leadership on complex or sensitive employee concerns.
• Assist managers with performance management, corrective action, performance improvement plans, coaching, and related documentation.
• Identify emerging employee relations trends and escalat? (original ver.)

Qualifications

• Minimum of 5 years of progressive Human Resources experience, including experience in an HR Business Partner, HR Generalist, Employee Relations, or similar role.
• Demonstrated experience coaching and advising managers on employee relations, performance management, and workforce matters.
• Experience supporting organizational change, employee engagement, retention, talent management, and workforce initiatives.
• Working knowledge of federal, New York State, and New York City employment laws and HR best practices.
• Strong relationship-building and consultation skills with the ability to establish credibility and trust with managers, employees, and organizational leadership.
• Strong coaching, problem-solving, and conflict-resolution skills.
• Ability to balance strategic HR partnership with hands-on support and execution.
• Strong written and verbal communication skills.
• Ability to identify workforce trends, assess organizational needs, and develop practical recommendations and solutions.
• Demonstrated ability to exercise sound judgment and discretion when handling confidential and sensitive employee matters.
• Ability to manage multiple priorities and adapt to changing organizational needs.
• Experience working in nonprofit, social services, human services, healthcare, or a similarly complex organization is preferred.
• Experience with HRIS and other Human Resources technology preferred.
• SHRM-CP, SHRM-SCP, PHR, SPHR, or similar Human Resources certification is a plus.

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.