Job description
Essential Duties and Responsibilities
- Serve as the primary HR partner for assigned business functions, providing guidance and support to managers and employees.
- Develop strong working relationships with leadership teams to understand business priorities and workforce needs.
- Partner with leaders to identify and implement HR solutions that support operational and organizational goals.
- Provide guidance on organizational structure, workforce planning, succession planning, and employee development.
- Support change management initiatives and organizational transformation efforts.
Employee Relations
- Advise managers and employees on employee relations matters, company policies, and employment practices.
- Conduct workplace investigations and recommend appropriate resolutions.
- Manage employee relations issues with professionalism, consistency, and confidentiality.
- Coach managers on performance management, attendance management, corrective actions, and conflict resolution.
- Promote a positive work environment that encourages employee engagement and accountability.
Talent Acquisition & Workforce Planning
- Lead the recruitment and support hiring managers to recruitment and manage the staffing plans.
- Assist in identifying current and future workforce needs across supported departments.
- Participate in the interview and selection process for key positions.
- Support onboarding initiatives to ensure successful integration of new employees.
Performance Management & Employee Development
- Guide leaders through the performance management process, including goal setting, coaching, feedback, and performance improvement plans.
- Support employee development initiatives and identify opportunities for skill enhancement and career growth.
- Partner with leadership on succession planning and talent reviews.
- Assist with leadership development initiatives and training programs.
Employee Engagement & Culture
- Promote employee engagement initiatives that strengthen workplace culture and retention.
- Partner with managers to identify opportunities to improve employee morale, communication, and overall employee experience.
- Support recognition programs and employee appreciation initiatives.
- Serve as a resource to employees and leaders regarding workplace concerns and organizational changes.
Compensation & HR Programs
- Support compensation planning, promotions, transfers, and organizational changes.
- Assist leaders in making compensation-related decisions aligned with company guidelines and market competitiveness.
- Participate in annual performance review and compensation planning processes.
- Ensure consistent administration of HR programs and policies.
Compliance & Risk Management
- Ensure compliance with federal, state, and local employment laws and regulations.
- Maintain current knowledge of employment law changes and HR best practices.
- Support internal audits and HR compliance initiatives.
- Maintain accurate and confidential employee records and documentation.
- Minimize organizational risk through consistent application of policies and procedures.
Operational Support
- Partner with leaders across Customer Service, Logistics, Distribution Center, Watchmaking Operations, Loss Prevention, and IT to address workforce challenges and support business objectives.
- Analyze workforce trends including turnover, attendance, retention, and other key HR metrics.
- Develop recommendations to improve employee engagement, retention, productivity, and organizational effectiveness.
- Support operational leaders in managing a diverse workforce consisting of both exempt and non-exempt employees.
- Collaborate with cross-functional teams to support business initiatives and operational excellence.