Human Resources Business Partner

Hard Rock Casino Cincinnati; Cincinnati (OH); On-site; USD 70,000 - 110,000; Full time

Job summary

Hard Rock Casino Cincinnati is seeking an HR – Business Partner to support management as an internal consultant, handling sensitive employee matters with confidentiality and ensuring policy compliance. The role requires coordinating investigations, ADA accommodations, and HR processes in a fast-paced casino setting.

Ideal candidates will have HR or business degree experience, strong investigation and communication skills, and the ability to manage confidential information while supporting union

Qualifications

• Bachelor’s degree in HR or business-related field or equivalent experience.
• Strong knowledge of HR policies, employment law and privacy.
• Experience handling employee relations and investigations.
• Excellent written and verbal communication across all levels.
• Ability to manage confidential information with discretion.
• Proficiency with MS Office and HRIS tools.
• Ability to work in a fast-paced, regulated casino environment.
• Strong organizational and time-management skills.

Responsibilities

• Functions as an internal consultant to assist management with team member questions while maintaining confidentiality.
• Conducts employment investigations with union and non-union staff and determines resolutions.
• Maintains orderly documentation for investigations in a filing system.
• Addresses team member relations issues through counseling and proactive problem solving.
• Ensures ADA accommodation processes are completed and properly documented.
• Collaborates with legal resources on government agency claims and NLRB matters.
• Supports bargaining agreements, grievances, arbitration, and exit interviews.

Skills

HR policy

Investigation skills

Employee relations

Communication

Confidentiality

Education

Bachelor's degree in HR or business

High school diploma or GED

Tools

MS Office

HRIS systems

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

HR – Business Partner

Essential Job Functions

May include but are not limited to:

• Functions as an internal consultant to assist management in identifying and resolving team member and team leader questions/concerns while maintaining and respecting confidential information.
• Conducts thorough employment-related internal investigations with union and non-union team members and/or departments and identifies appropriate resolution including performance consequences for investigations, up to and including separation of employment.
• Maintains accurate and complete documentation on all investigations in an organized filing system.
• Ensures timely and effective responses to team member relations issues through team member and team leader counseling, and preventative problem solving with department management.
• Ensures compliance and completion of entire ADA accommodation process.
• Engages team members with requests for accommodation and ensures the interactive process takes place in a thorough and timely manner.
• Works with internal and external legal resources to investigate and respond to government agency claims including, but not limited to EEOC charges of discrimination, harassment or retaliation, Department of Labor, and/or charges of unfair labor practices filed with the National Labor Relations Board.
• Ensures all legal documentation is read, responded to in a timely and accurate manner. All legal matters are maintained in organized filing system.
• Administers unemployment claims administration process and participates in and schedules relevant parties for unemployment hearings.
• Receives subpoena requests for information related to team members and guests and responds thoroughly and promptly.
• Partners with management team in the administration of collective bargaining agreements.
• Processes grievances and provides arbitration support, interpreting and ensuring compliance with the provisions of the collective bargaining agreements
• Conducts exit interviews. Monitors departmental metrics to identify turnover trends and makes recommendations for positive change. Participates in employee retention programs and makes recommendations on how to reduce employee turnover (overall and less than 90 days).
• Assists in performance management initiative ensuring leadership team is trained on coaching, corrective actions and performance review process.
• Ensures all documentation is thorough, accurate and timely.
• Provides training, education and counseling to the workforce on HR practices, policies and guidelines including programs such as new hire orientation, performance management programs, career planning, behavioral interviewing, and other critical HR topics.
• Establishes credibility and trust with all levels of team members by developing professional working relationships.
• Ensures team maintains compliance with all policies and procedures, collective bargaining requirements and employment/labor laws.
• Tracks open/closed investigations and other legal matters in a timely and organized manner.
• Ensures HR property-wide visibility
• Acts as property liaison with corporate Home Office.

Additional Requirements

• Must possess excellent organizational skills, strong project management skills, and good interpersonal skills.
• Must be able to respond calmly and make rational decisions when handling team member conflicts.
• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
• Able to react quickly and efficiently to newly presented demands.
• Able to maintain a positive attitude while performing within stressful situations and handling complex emotional issues.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Must be able to properly manage confidential information.
• Must have good communication (verbal and written), data-entry and clerical skills required.
• Must have the ability to write complex correspondence.
• Ability to work in a team environment is a must.
• Must be able to work flexible schedules, including hours/days.
• Must be a creative, high energy, hands on professional who can successfully multitask in a fast-paced environment.
• Must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

Education And Experience

• High school diploma or GED equivalent required.
• Bachelor’s Degree in Human Resources or business-related field preferred.
• Two to five years Human Resources experience preferred.
• One to two years of employee relations experience preferred.
• Available to work various shifts and a flexible schedule.
• Working knowledge of labor and employment laws.
• Proficiency required in Word, Excel, PowerPoint, and Outlook. Experience in Access preferred
• Excellent written and verbal communication skills with all levels in the organization

Work Environment

• The working conditions are those typically found in an indoor, climate controlled office environment.
• Will be exposed to casino related factors including but not limited to second hand smoke, excessive noise, large crowds and stress related to servicing guests in a high pressure and fast paced environment.
• This position requires frequent sitting, walking, sometimes stooping, bending and lifting up to a maximum of 25 lbs.
• The incumbent will be located in a fast paced, professional office environment with occasional exposure to casino related factors including, but not limited to, second hand smoke, excessive noise, large crowds and stress related to servicing guests in a high pressure and fast paced environment.