Human Resources Business Partner

unitedgroundexpressexternal; Chicago (IL); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Flight privileges

Discount program

Medical plan options

401(k)

Paid training

Parking assistance

Annual incentive

Job summary

United Ground Express is seeking an experienced Human Resources Business Partner to provide multi-faceted HR support across workgroups. You will oversee day-to-day operations, coordinate employee relations, and conduct investigations while communicating changes to teams.

The role requires partnering with leaders on recognition, recruitment, retention, and development, plus handling disciplinary actions and accommodations. Some travel up to 20% is expected.

Qualifications

• 4–6 years of HR experience with emphasis on business partnerships and labor activities.
• Broad knowledge of employee relations, training, conflict resolution and investigations.
• Experience with FMLA and EEO laws and other employment regulations.
• Strong analytical skills and ability to work under pressure.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Oversee day-to-day HR operations in designated region or function.
• Coordinate employee relations activities including performance management and recognition programs.
• Conduct investigations and consultations with all employee groups.
• Proactively communicate changes or initiatives to affected workgroups.
• Support labor relations, including grievance responses and union communications.
• Lead or support reasonable accommodation processes.
• Partner with business leaders on recognition, recruitment, retention, development and change management.
• Interface with partners regarding disciplinary actions and issue resolution.
• Support new location start-up activities and performance management counseling.
• Handle employee relations across FMLA, ADA, EEO and related processes.

Skills

Communication

HR partnerships

Labor relations

FMLA/EEO

Analytical

Confidentiality

Job description

What to expect:

The Human Resources Business Partner is responsible for providing multi-faceted support to multiple workgroups at United Ground Express.

How you will make an impact:

• Oversee the day-to-day human resources operation in designated region, hub, or Corporate function.
• Coordinate employee relations activities including performance management and recognition programs.
• Conduct investigations and consultations with all employee work groups.
• Proactively communicate changes or company initiatives to impacted workgroups.
• Support labor relations when needed, including grievance responses and communication with Union Special Reps.
• Lead and conduct employee reasonable accommodation process.
• Partner with business leaders to liaise on issues such as employee recognition, recruitment, promotion, retention, development, change management, company investigations, etc.
• Interface with business partners regarding disciplinary actions.
• Address, investigate and resolve employee issues.
• Support new location start-up activity.
• Provide support for performance management including performance counseling.
• Responsible for supporting the business partners with emphasis in all areas of employee relations including but not limited to FMLA, ADA, EEO, employee appeals, mediations, settlement agreements, conflict resolution, and drug and alcohol programs.
• Leads or supports special projects and cross-functional HR initiatives , applying sound judgment and project discipline to deliver results.

What you will bring:

Required Experience, Qualifications & Skills:

• Experience communicating effectively with all levels of the organization.
• 4 - 6 years of human resources experience with emphasis on business partnerships, employee advocacy, change activities, HR administration and labor activities.
• Broad knowledge of employee relations, training, conflict resolution and investigation experience.
• Experience with FMLA, EEO laws and other employment related state and federal laws & regulations.
• Demonstrated ability to work under pressure and deal with complex issues including strong analytical skills.
• Ability to make rational, realistic decisions using good reasoning and sound judgement.
• Observance of confidentiality.
• Excellent communication skills (written & verbal) with strong customer service orientation.
• Excellent interpersonal skills with the ability to build strong working relationships as well as develop and deliver fair and equitable solutions.
• Must be self-motivated and have an enhanced ability to prioritize, plan, and execute using good business judgement in a fast-paced environment.
• Must be well organized with the ability to multi-task.Must be able to effectively work with all levels of management.
• This position requires up to 20% travel, at times with little notice.

Preferred Experience, Qualifications & Skills

• Labor relations and grievance process management experience.

Note: For internal UGE candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition SharePoint Page or by clicking here: Internal_Candidate_Eligibility_Form.2024

Total Rewards:

Salary will be competitive and commensurate with experience.

As a UGE employee you'll receive the following:

• Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines' amazing global network.
• Discount Program: 20% off for flight tickets with United Airlines
• Vacation, Sick Time, and Floating Holidays
• Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
• Flexible Spending Accounts, Long Term Disability,
• 401(k)
• Paid Training
• Paid parking or transportation assistance
• Participation in the UGE annual incentive plan

ADA Specifications

• Repetitive motions that may include the wrists, hands, and/or fingers.
• Requires ability to use computers and other office equipment.
• Requires ability to sit, stand and walk for extended periods of
• Ability to pass all pre-screening clearancesapplicable to position qualifications.

United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.