Human Resources Business Analyst

Capital Technology Alliance; Tallahassee (FL); On-site; USD 75,000 - 105,000; Full time

Job summary

The selected candidate will support the Department’s HR Automation initiative to modernize HR business processes and reduce operational inefficiencies. The role focuses on requirements gathering, backlog management, and quality assurance for a new HR Actions application.

As the primary liaison between OWPB Systems Support and HR subject‑matter experts, you will translate HR needs into actionable user stories with clear acceptance criteria, lead UAT cycles, and document delivery artifacts for

Qualifications

• Knowledge of HR processes and government workflows; translate to functional requirements and acceptance criteria.
• Ability to document functional processes and inputs/outputs for applications.
• Ability to define workflows to design efficient information solutions.
• Experience working with users and project teams to document requirements.
• Knowledge of relational databases concepts.
• Skill in testing complex applications and validating designs.
• Ability to plan, organize, and prioritize work assignments.
• Ability to prepare functional specs and user stories with acceptance criteria.

Responsibilities

• Coordinate schedules, implementation plans, and documentation for HR automation releases.
• Lead UAT cycles with HR Office stakeholders; coordinate with Budget Office as needed.
• Oversee testing strategies, data scenarios, and test plans to cover requirements.
• Summarize data from multiple sources into executive formats and actionable items.
• Develop desk procedures detailing purpose, prerequisites, and workflows.
• Manage user stories, backlogs, sprints, and participate in SCRUM in Azure DevOps.
• Produce deliverables including schedules, requirements, specs, QA plans, and UAT artifacts.
• Analyze SME-supplied information to recommend changes for HR automations.

Skills

HR processes

Requirements gathering

Agile/Scrum

Azure DevOps

UAT testing

Documentation

Data analysis

Stakeholder engagement

Education

Bachelor’s degree in Computer Science / Information Systems / finance

Tools

Azure DevOps

Visio

Project

Excel

Job description

At Capital Technology Alliance, we believe changing the future of technology means valuing people. We are committed to building a collaborative, high-performing environment where professionals are empowered to deliver meaningful impact. Our teams work on challenging, often high-visibility initiatives that support mission-critical systems, enterprise modernization efforts, and data-driven decision-making.

CTA is proud to demonstrate a high renewal rate with our employees and contractors. We place a high value on expertise. That’s why CTA is committed to paying top rates in the industry and connecting you with positions and flexible engagement options that match your skills and professional goals.

Job Summary:

The selected candidate will support the Department’s HR Automation initiative, which aims to modernize HR business processes and reduce operational inefficiencies. This role will focus on requirements gathering, analysis, backlog management, and quality assurance for the development of a new HR Actions application. Acting as the primary liaison between OWPB Systems Support and HR subject‑matter experts, the candidate will translate HR business needs into actionable user stories with clear acceptance criteria. Responsibilities include participating in iterative release planning, facilitating stakeholder engagement, conducting user acceptance testing, and producing documentation to support both development teams and end users. The candidate will use existing source materials to identify functional gaps and ensure all activities necessary for successful implementation are defined, validated, and delivered effectively.

Primary Responsibilities

• Coordinate the development of project schedules, implementation plans, and documentation for HR automation releases and present to management, customers, and technical staff.
• Lead User Acceptance Testing (UAT) cycles with HR Office stakeholders; confer with impacted personnel, such as the Budget Office, to ensure systems are performing as required.
• Oversee the development of testing strategies, data scenarios, and test plans to ensure functional requirements are addressed.
• Evaluate critical information gathered from multiple resources. Summarize detailed data into executive-level formats, as well as breaking down aggregate information into meaningful pieces.
• Develop standardized desk procedures that include the purpose, prerequisites, process flows and narratives of business processes.
• Manage user stories, project backlog, sprint backlogs, and participate in SCRUM meetings, including daily stand-ups, sprint planning, and sprint retrospectives within Azure DevOps.
• Produce deliverables, including, but not limited to, project schedules, implementation plans, business requirements, functional specifications, supporting business processes, quality assurance plans, and user acceptance testing artifacts.
• Use subject matter expertise, industry methodologies and best practices, and automated tools to analyze and make recommendations on behalf of the Department for required changes to HR automations supporting HR workflow processes.
• Prepare business specifications to communicate department-specific functional requirements for remediation efforts and address dependencies with other interfacing systems and external stakeholder interfaces.
• Assist in business process redesign and documentation as needed to support ongoing efforts in the Office of Work Program and Budget and the Enterprise environment.
• Work with functional and enterprise system support staff during technical assessments of the Department's internal HR-related systems and integrations as needed.
• Facilitate work sessions with HR subject-matter experts to elicit and prioritize remediation requirements. Identify any functionality deemed necessary but missing in department-maintained systems.
• Translate high-level business requirements into detailed business documents and/or functional specifications.

Mandatory Qualifications

• Knowledge of human resources business processes and state government workflow practices with the ability to translate HR domain knowledge into functional requirements and acceptance criteria.
• Ability to produce legible and complete functional documentation in a way that thoroughly captures business processes and inputs/outputs of the applications.
• Ability to analyze and accurately and completely define processes and workflows to design efficient information solutions, including missing or duplicate functionality in existing applications.
• Ability to work effectively with users and a project team, to identify and document requirements for the maintenance, enhancement, or development of computer application systems, including technical overviews and context diagrams.
• Knowledge of relational database theories and concepts.
• Skill in testing complex applications and interpreting whether requirements and designs were met in the product.
• Ability to plan, organize, coordinate, and prioritize work assignments for him/herself.
• Skill in accurately preparing schedule estimates for requirements analysis and quality assurance tasks in an iterative software delivery environment.
• Ability to work effectively with Project Managers, Business Analysts, Software Developers, and Technical Architects to build efficient, viable solutions in the maintenance of business applications utilizing all established Departmental standards.
• Ability to prepare functional specifications and user stories with clear acceptance criteria.
• Ability to prepare test plans and to design test cases, test data, and test environments.
• Ability to interpret and communicate technical and functional information related to software applications, both verbally and in writing.
• Advanced skills with Microsoft products: Word, Excel, PowerPoint, Visio, and Project.
• Experience working with workflow automation, human resources, or government administrative computing applications.
• Knowledge of Agile Project Management methodologies and practices.
• Knowledge of the SCRUM Framework.

Preferred Qualifications:

• Azure DevOps experience for backlog management, sprint planning, and test execution.
• Skill in performing QA reviews in determining that standards are met.
• Experience with state government human resources systems, payroll systems, or position management applications.
• Skill in data analysis techniques, data validation approaches, and validating data relationships.

Education and Certifications:

• Bachelor’s degree in computer science, Information Systems, or a financial-related field, and 6 years of professional work experience. Work experience can substitute on a year-for-year basis for the degree.
• Special consideration will be given to candidates with the Certified Business Analysis Professional (CBAP) certification, the International Software Testing Qualifications Board (ISTQB) certification, or similar business analysis and quality assurance certifications.