Human Resources Associate

DelDOT; Northern (KY); On-site; USD 38,000 - 48,000; Full time

Job summary

Delaware Family Court is seeking a Paraprofessional Human Resources Support specialist to handle recruitment, onboarding, and HR records. The role involves posting requisitions in Jobapps, reviewing applications, coordinating outreach, and serving on interview panels both in person and virtually.

The position requires attention to detail, confidentiality, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Must possess at least one of: an Associates degree or higher; a Statewide HR Certification or professional HR certification; or one year of paraprofessional/administrative HR experience.
• Knowledge of state and federal HR laws, rules, and procedures; ability to maintain confidentiality.
• Ability to enter, update, modify, delete, retrieve, and report data in HR systems; prepare reports and maintain files.

Responsibilities

• Responds to inquiries and explains HR services per laws and policies.
• Collects data from employees and managers; participates in data analysis and recommendations.
• Provides guidance to employees and managers applying for HR services.
• Processes HR transactions in automated systems and resolves issues.
• Creates and maintains personnel records and files.
• Reviews HR forms and prepares correspondence, spreadsheets, and presentations.
• Compiles data and prepares reports and summaries.
• Supports internal procedure development and onboarding/offboarding activities.
• Supports meetings and interviews as needed; maintains confidentiality.

Skills

HR laws and regulations

Data entry and recordkeeping

Communication (oral and written)

Analytical thinking

Customer service

Confidentiality

Interpersonal skills

Education

Associates degree or higher

Statewide HR Certification or professional HR certification

One year paraprofessional/administrative HR experience

Tools

HRIS systems

Spreadsheets

Word processing

Database applications

Job description

Introduction

Family Court’s mission is to provide equal access to justice for the families and children under its jurisdiction in a manner that is fair and efficient and that maintains the public’s trust and confidence in an independent and accountable judiciary. We strive each day to build an atmosphere that ensures all members of the public are treated with courtesy, dignity, and respect. We strive to have the same environment for our staff and value a diverse workforce. We offer career opportunities that make a difference in people’s lives every day. Come join our team where our goal is to operate Family Court through great staff across the state.

Summary Statement

This position provides human resources and administrative support to the Family Court Human Resources Office, with primary responsibilities in recruitment, selection, and employee lifecycle activities. The incumbent supports the full recruitment process, from posting positions and reviewing applications through interviewing and selection, while providing guidance to managers, employees, applicants, and other stakeholders. The selected incumbent will be responsible for posting job requisitions in Jobapps and on external job board sites; reviewing resumes and applications to determine qualifications; coordinating and participating in recruitment and outreach activities; and serving on interview panels both in person and virtually. The position will assist hiring managers throughout the recruitment and selection process and ensure recruitment activities are completed accurately and timely. In addition to recruitment responsibilities, the incumbent will perform a variety of administrative human resources functions, including maintaining recruitment-related records, preparing and assisting with routine reports, entering and maintaining information in applicable human resources systems, and assisting with various employee onboarding and offboarding activities. The position requires attention to detail, sound judgment, confidentiality, organization, and the ability to effectively manage multiple recruitment and administrative activities in a fast-paced environment. Preference for candidates in Kent or Sussex County due to operational needs, however this position may be assigned to any county within the state of Delaware.

Essential Functions

Paraprofessional human resource work is characterized by the application of human resource laws, rules and regulations, providing technical assistance to employees, applicants and others in standard human resource transactions, human resource services, and maintaining personnel files. Examples of paraprofessional or technical responsibilities typically assigned include, but are not limited to those described in the Essential Functions below. Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed.

• Responds to inquiries, explains human resource services and applies human resource laws, rules, regulations, standards, policies and procedures.
• Conducts research for professional human resource staff; collects data and gathers information from employees, managers, applicants or the public; participates in the analysis of data collected and assists with the formulation of recommendations.
• Provides guidance and direction to employees, managers, applicants or others in registering or applying for human resource services.
• Processes a variety of transactions by entering, updating, modifying, deleting, retrieving and reporting on data in automated human resource information systems or other computerized systems. This includes more complex human resource transactions such as calculating over-payments and under-payments, resolving issues and submitting corrections.
• Creates and maintains personnel records and files.
• Reviews human resource forms, data and other information; ensures accuracy, completeness and compliance; and prepares correspondence, spreadsheets and presentations.
• Compiles data and prepares reports, statistics and statistical summaries, narrative summaries or other representations of data.
• Participates in developing internal procedures.
• Participates in meetings and conference calls with employees, managers, applicants and/or the public to gather information and understand human resource problems; may participate in interviews.
• Maintains confidentiality for all human resource related programs/services.
• May provide guidance/direction to or oversee technical and/or administrative support personnel.

Knowledge Skills and Abilities

The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.

• Knowledge of applicable state and federal laws, rules, regulations, standards, policies and procedures.
• Knowledge of basic math such as addition, subtraction, multiplication and division.
• Knowledge of grammar, punctuation, spelling and composition.
• Skill in providing routine guidance and direction to employees, managers, applicants or others.
• Skill in collecting, compiling, evaluating and analyzing information from a variety of sources.
• Skill in effective communications, both orally and in writing.
• Skill in using automated human resource information systems to enter, update, modify, delete, retrieve and report on data.
• Skill in using computer applications such as spreadsheets, word processing and/or database applications.
• Skill in providing customer service which includes providing prompt, accurate and courteous service and responding to complaints.
• Skill in preparing and maintaining accurate records, files, and reports.
• Ability to recommend new and revised internal policies and procedures.
• Ability to establish and maintain effective working relationships with a variety of people.
• Ability to complete work in a timely and effective manner.
• Ability to maintain confidentiality.

Job Requirements

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Must possess at least one of the following:
  • Possession of an Associates degree or higher.
  • Possession of a Statewide Human Resource Certification or professional human resource certification.
  • One year of experience in performing paraprofessional or administrative support work for a human resource function.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your form I-9 information to confirm you are authorized to work in the U.S. This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms. Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call [phone]. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.