Human Resources Associate

Psi CRO; Durham (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

PSI CRO is seeking a proactive Human Resources Associate to join our HR team in Durham, NC. You will support onboarding, benefits administration, employee records management, and day-to-day HR operations in a fast-paced, compliance-focused environment.

You will collaborate with colleagues across functions, respond to HR inquiries, and help maintain confidential employee data while upholding PSI's commitment to quality and staff development.

Qualifications

• Bachelor's degree in Human Resources or related field.
• At least 1 year of professional experience in Human Resources, preferably supporting HR operations, benefits administration, or onboarding.
• General understanding of employment laws, HR practices, and employee benefits.
• Experience with HRIS platforms or employee databases is a plus.
• Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel.
• Strong written and verbal communication skills with a professional demeanor.
• Excellent organizational skills and attention to detail, with ability to manage multiple tasks.
• Sense of urgency and responsiveness, providing timely support to employees.
• Ability to handle confidential information with discretion.
• Proactive, adaptable, and eager to learn with a service mindset.
• Experience in clinical research, pharmaceutical, or healthcare industry is a plus.

Responsibilities

• Administers HR activities including onboarding, benefits administration, and employee records management.
• Supports day-to-day HR operations and responds to HR-related inquiries.
• Maintains confidentiality of employee data and ensures compliance with employment laws.
• Keeps employee files up to date and assists with terminations processing.
• Collaborates with HR team and other departments to support staff.

Skills

HRIS experience

Onboarding

Benefits administration

MS Office proficiency

Communication skills

Education

Bachelor's degree in HR or related field

Tools

Workday HRIS

Excel

Job description

We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 3,000 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

Job Description

PSI is looking for a proactive and detail-oriented Human Resources Associate to join our HR team. In this role, you will support a variety of HR activities, including employee onboarding, benefits administration, employee records management, and day-to-day HR operations.

We are looking for someone who enjoys helping others, communicates effectively, and can manage multiple priorities in a fast-paced environment. This is a great opportunity for someone looking to build their HR career while gaining hands-on experience across different areas of Human Resources.

Responsibilities:

• Administers health and welfare plans, including enrollments, changes and terminations.
• Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
• Reconciles benefits statements.
• Responds to HR-related queries within PSI.
• Prepares new employee files, and updates employee files on an ongoing basis.
• Assists with processing of terminations.
• Keeps up-to-date with the current employment laws.
• Maintains confidentiality of employee data.

Qualifications

• Bachelor's degree in Human Resources or a related field.
• At least 1 year of professional experience in Human Resources, preferably supporting HR operations, benefits administration, or employee onboarding.
• General understanding of employment laws, HR practices, and employee benefits.
• Experience working with HRIS platforms or employee databases is a plus.
• Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel.
• Strong written and verbal communication skills, with a professional and approachable demeanor.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and competing priorities.
• Strong sense of urgency and responsiveness, with a commitment to providing timely support to employees and colleagues.
• Ability to handle confidential and sensitive information with discretion.
• Proactive, adaptable, and willing to learn, with a collaborative and service-oriented mindset.
• Experience in the clinical research, pharmaceutical, or healthcare industry is a plus.

Additional Information

For this position, PSI is not hiring individuals who require work visa for employment or continued employment now or anytime in the future.

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