Human Resources Assistant/Front Desk Receptionist

Miami-County; Eldean (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

OPERS Retirement

Life Insurance

Vacation

Sick Leave

Personal Leave

Holidays

Job summary

The Miami County Board of Developmental Disabilities (MCBDD) is seeking an Administrative Assistant to provide reception and HR support, welcoming visitors and handling calls at the front desk. You will assist with HR paperwork, benefits documentation, and personnel records in a confidential, organized manner.

Responsibilities include processing new hire paperwork, maintaining files, coordinating interviews, onboarding, and tracking trainings.

Qualifications

• High school diploma or GED required.
• 1 year of clerical/administrative/HR support experience.
• Proficiency in MS Office and ability to manage digital records.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and follow privacy laws.
• Strong organizational skills and attention to detail.
• Ability to work independently or in a team; regular attendance.
• Must pass BCI/FBI background checks and pre-employment drug screen.
• Ohio driver’s license with <5 points; ability to travel as needed.

Responsibilities

• Serve as primary receptionist; greet visitors, answer multi-line phones, and handle inquiries with confidentiality.
• Maintain employee personnel files; assist with new hire paperwork, benefits docs, and changes.
• Track certifications and training records; ensure HR data security and privacy.
• Post jobs, schedule interviews, prepare onboarding packets; assist orientation logistics.
• Distribute and collect benefits forms; assist with benefits/leave questions; audit documentation.

Skills

Customer service

Communication

Organization

Multi-tasking

Confidentiality

Education

High school diploma or GED

Tools

Microsoft Office

Job description

POSITION SUMMARY:

The focus of this role is to provide administrative support to all departments at Miami County Board of Developmental Disabilities (MCBDD) with a focus on the Human Resources department and managing the front reception desk.

As an employee of the Miami County Board of Developmental Disabilities (Riverside), the job incumbent shall always comply with all Board policies, and shall demonstrate respect for, support the dignity of, and observe the rights of all individuals served by the Board and demonstrate sensitivity to diverse beliefs, cultures, values and family structures.

QUALIFICATIONS:

High school diploma or GED required; post-secondary coursework in business administration, human resources, or related field preferred. One (1) year of experience in clerical, administrative, or HR support roles. Demonstrated professionalism and high-level customer service skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and ability to manage digital records and systems. Strong written and verbal communication skills. Ability to maintain strict confidentiality and comply with privacy laws and agency policies. Strong organizational skills with attention to detail and accuracy. Ability to handle multiple priorities, take initiative, and work independently or collaboratively in a team setting. Regular and predictable attendance is required. Must abide by Miami County Board of Developmental Disabilities Code of Conduct and adopted values. Ability to pass a BCI/FBI background check, Abuser Registry check, and pre-employment drug screen. Possess and maintain a valid Ohio driver’s license, with fewer than five (5) points, and the ability to drive to agency locations as needed per policy.

DUTIES:

Customer Service and Front Desk Coverage:

Serve as the agency’s primary receptionist, greeting and directing visitors, answering multi-line phones and responding to general inquiries with professionalism and confidentiality; Ensure that all who enter the building feel welcomed, respected and supported.

Administrative and Clerical Support:

Maintain and organize employee personnel files and records; Assist with processing new hire paperwork, benefits documentation, and employee changes; Track required employee certifications and training records and send out reminders; Maintain confidentiality and security of HR data and sensitive personnel information.

Recruitment and Onboarding:

Post job openings across platforms as directed; track postings and close-outs; Schedule candidate interviews, assemble interview packets, and follow up with applicants; Prepare onboarding packets and assist in new hire orientation logistics.

Benefits and Leave Support:

Distribute and collect benefit enrollment/change forms and follow up on missing documentation; Process invoices; Assist employees with basic benefits or leave questions; Track and log benefit and leave documentation to support audits and compliance processes.

These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.

• HOURS: Monday - Friday 8:00 am - 4:00 pm and additional hours outside this schedule may be required.
• FLSA: Non-Exempt from Overtime
• COMPENSATION: $15.58 - $22.26 per hour/DOQ
• BENEFITS: Medical, Dental, Vision, OPERS Retirement, Life Insurance, Vacation, Sick, Personal, Holidays including your Birthday
• POSTING DATES: Until Filled

EQUAL OPPORTUNITY EMPLOYER STATEMENT: The Miami County Board of Commissioners, including those agencies under other elected officials, is an equal opportunity employer and does not make employment decisions in a discriminatory manner based on race, color, religion, gender, national origin, age, sexual orientation, gender identity, disabilities that can be reasonably accommodated, or veteran status. The County complies with all applicable federal and state laws, rules, and regulations.

This policy prohibits both discrimination based on any of the above-listed protected characteristics, retaliation against a person who opposes or complains about prohibited conduct, or participates in any way in the complaint, investigation, or reasonable accommodation processes.