Human Resources Assistant

UPMC; Pittsburgh (Allegheny County); Hybrid; USD 42,000 - 48,000; Full time

Job summary

UPMC is seeking a Human Resources Assistant to join the Physician Services Division HR team in a full-time hybrid capacity. The role provides administrative support across the HR function and helps with employee inquiries, data entry, and reports, enabling timely HR initiatives.

The ideal candidate has strong customer service, multitasking ability, and attention to detail in a fast-paced environment. Proficiency in Microsoft Office and confidentiality are essential assets for success.

Qualifications

• Requires high attention to detail and organizational skills.
• Experience providing administrative support in HR or related area is preferred.
• Strong customer service orientation and ability to handle confidential information.

Responsibilities

• Provide clerical and administrative support to the HR Director, HR Consultants, and others as assigned.
• Provide general administrative support for projects as needed.
• Coordinate exit interview process: schedule appointments, prepare and send exit interview emails, and compile exit interview results and share as appropriate.
• Act as department receptionist by answering HR office telephone line and greeting visitors.
• Manage HR email service account and delegate questions to appropriate HR representative as needed.
• Assist with timely data entry of licenses, certifications, clearances, and corrective action.
• Send documents to the HR Scan Center to be added to FileNet (electronic employee record).
• Provide support with ordering of office supplies, reviewing and organizing incoming mail, assist with filing/printing/copying/faxing items in a timely manner.
• Respond to basic human resources questions and requests from employees or direct them to other human resources staff or UPMC resources as appropriate.
• Run basic queries for tracking and compliance purposes.
• Complete unemployment compensation forms as needed.

Skills

MS Office suite

Data entry

Customer service

Administrative support

Education

High school diploma

Bachelor's degree in HR or related field

UPMC Summer Associate/Pittsburgh Fellows program

Tools

Microsoft Word

Excel

Outlook

Job description

We're searching for a Human Resources Assistant to join our UPMC Physician Services Division HR team! This is a full-time hybrid position that combines onsite and remote work throughout the week.

In this role, the Human Resources Assistant will provide administrative support to all HR team members in the UPMC Physician Services Division. They play an integral role in the delivery of employee relations support by assisting with tasks such as responding to employee inquiries, data entry of confidential personnel information, running licensure/clearance/compliance reports, preparation for annual HR initiatives, and assisting with other projects as needed. This is a highly administrative role where strong attention to detail and organizational skills are critical to success in the role.

Our ideal candidate excels in customer service, manages multiple tasks with ease, and thrives in a fast-paced work environment.

Responsibilities

• Provide clerical and administrative support to the HR Director, HR Consultants, and others as assigned


• Provide general administrative support for projects as needed.


• Coordinate exit interview process: schedule appointments, prepare and send exit interview emails, and compile exit interview results and share as appropriate. Keep updated spreadsheet of all exit interview activity.


• Act as department receptionist by answering HR office telephone line and greeting visitors.


• Manage HR email service account and delegate questions to appropriate HR representative as needed.


• Assist with timely data entry of licenses, certifications, clearances, and corrective action.


• Send documents to the HR Scan Center to be added to FileNet (electronic employee record).


• Provide support with ordering of office supplies, reviewing and organizing incoming mail, assist with filing/printing/copying/faxing items in a timely manner.


• Respond to basic human resources questions and requests from employees or direct them to other human resources staff or UPMC resources as appropriate.


• Run basic queries for tracking and compliance purposes.


• Complete unemployment compensation forms as needed.

• High school diploma or equivalent and one year of progressively responsible administrative experience required (preferably in a human resources environment).




• OR Bachelor's degree in Human Resources, Business, or related field required


• OR successful completion of the UPMC Summer Associate Program/Pittsburgh Fellows Program required.




• Ability to use Microsoft Office products including Outlook, Word, and Excel.


• Proficiency in administrative skills, organizing and setting priorities, maintaining confidentiality, and customer service skills is strongly preferred.

Licensure, Certifications, and Clearances

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran