Human Resources Assistant

Ithaka Hospitality Partners, LLC; Montgomery (AL); On-site; USD 35,000 - 52,000; Full time

Job summary

Ithaka Hospitality Partners is seeking a warm, service-oriented TLC Assistant to support the Talent, Learning & Culture team. You will greet guests, handle HR administrative duties, onboarding, and training coordination to enhance the employee experience across the organization.

The role focuses on HR tasks, file maintenance, compliance posting, orientation support, and collaboration with leadership to deliver programs and events that boost engagement and growth within the team.

Qualifications

• Excellent written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite or similar software.
• Thorough knowledge of Human Resources practices and procedures as well as state and federal laws and regulations pertaining to Human Resources matters.

Responsibilities

• Onboard new team members and assist with orientation.
• Coordinate training and HR projects as assigned by TLC leadership.
• Maintain employee files and HR compliance posters; manage HR communications.
• Assist with team member recognition programs and internal events.
• Support with intern housing logistics and I-9s/processes.
• Handle department mail, supplies, and general HR duties.

Skills

Communication

Organization

MS Office

HR regulations

Education

High school diploma

Bachelor's degree in HR

PHR/SHRM certification

Job description

Join Ithaka Hospitality Partners on an Exciting Journey!

Ithaka Hospitality Partners is seeking an enthusiastic, service-oriented individual to join our dynamic Talent, Learning & Culture (TLC) team.

Job Summary:

The TLC (Human Resources) Assistant will provide a warm and professional welcome to all team members and visitors upon arrival, setting the tone for a positive and engaging workplace experience. In addition to greeting and assisting guests, this role supports the Talent, Learning & Culture team with HR administrative duties, including onboarding, training coordination, and various HR projects as assigned by the Director of Talent, Learning & Culture. This is an exciting opportunity to play a vital role in shaping the employee experience and supporting the growth and development of our talented team.

Duties & Responsibilities:

• Total ownership of the following areas:
  • All HR Bulletin Boards
  • HR Form Wall
  • HR Wall of Fame
  • Ensuring all HR Compliance Posters are posted annually, and as they are revised by Department of Labor.
  • The creation, filing, and maintenance of all employee files, current and terminated.
  • Post birthdays and anniversaries on the bulletin board on the 1st of each month.
  • Update and distribute the Leaders Phone List by the 1st of each month.
  • Process Motor Vehicle Records and submit to Assistant Director of TLC.
  • Monthly Service Pin / Card Distribution
  • Process Team Member Discount Room Rate Requests.
  • Assist with new team member orientation.
  • Prepare items for International Intern Housing and work with Northcutt Realty to ensure units are ready for arrivals.
  • Maintain I-9's and job requisitions.
  • Use Go Happy for text communications to team members and Leaders.
  • Create and assist with all team member contests and programs to ensure fun in the workplace (i.e., Door Wars, etc.)
  • Organize new team member parade in Heart of House for each orientation.
  • Ensure supplies are ready for International Intern Fond Farewells (i.e., Frames, Flags, etc.)
  • Handle the Human Resources mail.
  • Ordering Office Supplies when necessary.
• Performs other related duties as assigned.

Required Skills & Abilities:

• Excellent written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite or similar software.
• Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of State and Federal laws and regulations pertaining to Human Resources matters.

Education & Experience:

• High school diploma or equivalent is required.
• Bachelor's degree in human resources or equivalent is preferred.
• 1-3 years of experience in human resources and/or hospitality is required.
• PHR or SHRM certification is preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Why Ithaka?

Ithaka Hospitality Partners was founded as a premier partner in the hospitality management industry, focused on driving loyalty and creating enhanced experiences for our guests, team members, and owners.

We are committed to long-term partnerships between all stakeholders, creating a true alliance partnership unique in our industry. Through strong, enduring relationships with our partners, streamlined operations and the highest level of engagement, we deliver strategic and tactical methods to achieve overall profitability, guest satisfaction and employee loyalty.

We believe in serving our guests, team members, investors, owners, and partners with honesty, integrity and uncompromising quality. Ithaka boasts a high level of involvement with all aspects of hospitality management, and provides a clear vision with a commitment to bringing that vision to life. Our business acumen coupled with our deep understanding of the hospitality industry at a global level sets us apart.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.