Human Resources Analyst

Intercity Transit; Olympia (WA); On-site; USD 94,000 - 126,000; Full time

Benefits offered by this job

Competitive salary and wage growth

Longevity pay increases (5/10/15/20+)

Medical, dental, and vision benefits

PERS retirement contributions

Vacation and sick leave; floating and—

Deferred compensation options

Employee Assistance Program

Teleworking and flexible schedule

Educational benefits

Alternate transportation incentives

Job summary

Intercity Transit is seeking an HR Analyst to manage complex FMLA, PFMLA, and workers' compensation cases, while handling reasonable accommodations and stay-at-work duties. You will partner with employees, supervisors, and HR to navigate leave needs and ensure compliant, sensitive handling of claims.

The role emphasizes collaboration, policy development, and maintaining confidential records, with teleworking options and a strong focus on employee support and program administration.

Qualifications

• Bachelor's degree in Business administration or a related field; three years of professional HR experience or equivalent.
• Criminal background check required and must meet hiring criteria.
• Knowledge of public sector HR principles, labor agreements, and labor relations; budgeting and reporting.
• Strong skills in reading, analyzing, and interpreting business materials; proficiency in software and databases; ability to conduct investigations and manage projects.

Responsibilities

• Administer the Agency's protected leave programs in partnership with employees and supervisors.
• Coordinate light duty and early return to work programs.
• Administer Stay at Work program and ensure reimbursements.
• Collaborate with employees, supervisors and HR on leave issues.
• Communicate with employees, managers, L&I claims managers, and medical providers regarding claims status and return to work.
• Review and process workers' compensation claims; maintain accurate records.
• Contribute to policy development and day-to-day HR operations.
• Provide management with updates and guidance on HR matters.
• Assist with benefits enrollments and changes.
• Maintain personnel records and support audits.
• Develop systems to streamline processes.
• Assist with training programs.

Skills

HR knowledge

FMLA PFMLA LOA

Clear communication

Stay at Work program

Leave management

Team player

Education

Bachelor's degree in Business administration or related field

Tools

HR systems/software

Job description

If you have:

• Strong HR knowledge and/or experience working with FMLA cases, reasonable accommodation cases and worker's compensation claims.
• Ability to clearly communicate information to internal customers, L&I claims managers and medical professionals.
• Experience in administering a Stay at Work (SAW) program.
• Experience working with employees and managers on employee leave needs (FMLA, PFMLA, LOA, Shared Leave, etc.).
• Ability to work cooperatively with others as a member of a team.

Then this position is for you!

Intercity Transit is searching for a skilled HR professional with expertise in workers' compensation claim management. This position requires the ability to navigate complex situations with sensitivity and care. The HR Analyst will manage a caseload of complex FMLA and PFML cases, reasonable accommodation cases and work-related injury claims. If you are a dedicated HR professional with a strategic mindset and a passion for supporting employees and achieving excellence in workers' compensation claim management, we invite you to apply!

It’s an exciting time to join IT!

Build a career you enjoy, in an agency that is a nationally recognized small urban transit system with diverse services and strong community support. Intercity Transit provides fixed route transit, ADA paratransit and vanpool services in Washington state’s capitol city of Olympia in addition to the neighboring communities of Lacey, Tumwater, and Yelm. This is an exciting time with great opportunities, and we invite you to join us in our mission to provide and promote transportation choices that support an accessible, sustainable, livable, healthy and prosperous community.

As a Human Resources Analyst, you will:

• Partner in administering the Agency's various protected leave programs.
• Work closely with employees to coordinate light duty and early return to work programs.
• Help administer Stay at Work program and ensure appropriate reimbursements.
• Develop partnerships and collaborate with employees, supervisors and HR on employee leave issues.
• Communicate directly with employees, managers, L&I claims managers and/or medical providers regarding claims status, light duty, and return to regular work duty.
• Review, evaluate, and process worker's compensation claims. Verify the accuracy and completion of reports and records and maintains accurate files.
• Participate in the development, implementation, and day to day administration of human resources policies, procedures and projects.
• Provide regular updates and consultation to management.
• May assist employees with benefit programs including enrollments and changes.
• Maintain records and assist with audits to ensure the proper maintenance of personnel records and confidential medical and testing reports.
• Develop systems and tools to streamline processes.
• Assist with maintaining and administering department training programs.
• Initiate Personnel Action Forms (PAF's) involving terminations, resignations, promotions, retirements and other employee actions.
• Manage recruitment and selection processes. Performs reference and background checks. Prepares and issues job offers and conducts new hire onboarding.

Are you the one we are looking for?

• Bachelor's degree in Business administration or a related field AND three (3) years of professional human resources experience OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as listed above.
• Must submit a criminal background check the results of which must meet criteria for hiring role.
• Knowledge of public sector human resources principles and practices; union contracts and labor agreements administration practices; knowledge of labor laws and the principles and practices of employee and labor relations; knowledge of team development methods and team-based work methods; risk management principles nd practices; applicable federal, state, and local laws, rules and regulations; conflict resolution techniques; budgeting principles and practices; mathematical concepts.
• Skill in reading analyzing, and interpreting general business periodicals, professional journals, technical procedures, or government regulations; computer software and database skills; facilitating meetings and training sessions; handling sensitive employee issues; conducting thorough and impartial investigations into employment situations; managing projects; interpreting labor agreements; drafting policies and procedures; maintaining records; preparing reports and business correspondence; defining problems, collecting data, establishing facts, and drawing valid conclusions and making sound decisions under pressure; communication, collaboration, and strong interpersonal skills.

What’s in it for you?

• Receive a competitive salary of $93,558.40-$126,276.80annuallyi n addition to annual general wage/cost of living adjustments typically received in January and step increases in July (if not at top of salary range).
  • Receive an additional longevity pay increase when employed for 5 years, 10 years, 15 years and 20 years with a maximum annual salary of $133,848 when you reach 20 years of employment.
• Be a part of an essential service to the community.
• Work with an exceptional team in an agency of professionals, who love what they do, and support a work/life balance.
• Comprehensive medical, dental, and vision benefits including $150 per month Family & Wellness Allowance.
• Retirement contributions to Washington State Public Employee’ Retirement System (PERS).
• Generous vacation and sick leave along with observed floating holiday leave and bereavement leave.
• Deferred compensation options with an 8.5% employer match.
• Employee Assistance Program.
• Teleworking and flexible schedule options.
• Educational benefits.
• Alternate transportation incentives – for employees using alternate options to travel to and from work such transit, cycling, carpooling, and walking.

Completed applications must be received by 5:00pm on Friday, November 13, 2026.

Intercity Transit is proud to be an equal employment opportunity employer and strives to provide a culturally diverse workforce. Intercity Transit does not discriminate in employment or service on the basis of race, creed, color, origin, age, sex, religion, marital status, sexual orientation, veteran status, or disability.

We also take pride in being a drug free workplace. Note that Intercity Transit is subject to requirements of the Federal Drug-Free Workplace Act and FR Part 40 & Part 655, which prohibits the use of marijuana at any time while employed by Intercity Transit.