Human Resources Administrator - Employee Services
Frederick County Government, Maryland
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Benefits offered by this job
Job summary
Frederick County Government seeks a professional in Employee Relations to investigate and analyze employment actions to ensure compliance with policies, laws, and agreements. You will advise managers, support onboarding, and manage ADA compliant accommodations with NEOGOV and Infor HRIS.
The role requires strong analytical skills and collaboration within the HR team. You will contribute to policy development, provide training, and support legal proceedings related to HR matters, with
Qualifications
- Bachelor’s degree in Human Resources, Management, Business or Public Administration or a related field.
- Minimum of 5 years of progressively responsible work experience in human resources administration including at least 2 years in employee relations.
Responsibilities
- Investigate, gather, and analyze information to ensure actions comply with policies and laws.
- Provide guidance to managers on employee relations matters and facilitate issue resolution.
- Oversee onboarding processes, including automated processing in NEOGOV; back-up Onboarding Analyst.
- _Administer post-offer background screening and ADA compliance programs as required.
- Analyze policies, research issues, and present recommendations to management.
Skills
Education
Tools
Job description
Exempt; full-time; 40 hours per week; Monday - Friday; 8:00 a.m. – 5:00 p.m.; partial telework may be available in accordance with Division policies; full benefits
This professional position will engage in investigating, analyzing, and recommending employee relations actions on behalf of the Division of Human Resources of Frederick County Government. In addition, this individual will be responsible for administering processes and systems related to the onboarding of candidates, workplace accommodation requests, and other programs within Employee Services. Work is performed as part of an Employee Services team and supervision is received from the Employee Services Supervisor.
NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate, with limited exception.
Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.
Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.
- 11 days of Vacation leave with increase after 2 years of employment
- 15 days of Sick leave with unlimited annual carryover
- 11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)
- Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
- Employee Health Center with no or low-cost primary and urgent care
- 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
- County and Employee funded Defined Benefit Pension Plan
- Vesting after 5 years of service
- Additional service credit for eligible previous public service, military service, etc.
- Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
- Generous Tuition Reimbursement Program
- Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan
NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year.
For more information, visit our benefits page on the Frederick County Government job opportunities webpage.
- Investigate, gather, and analyze information to ensure that employment actions comply with established policies, operating procedures and practices, human resource laws, and applicable collective bargaining agreements
- Communicate with management and staff regularly regarding pending investigations and provide timely investigation outcomes for all complete investigations, including managing and developing appropriate documentation
- Provide guidance to managers, supervisors and employees on employee relations matters; facilitate resolution of issues between managers and employees
- Provide coaching, expertise and consultation to employees and managers in areas of behavior modification, conflict resolution and disciplinary issues (including terminations) in accordance with HR policies, procedures, and practices
- Analyze complaints, conduct workplace investigations, and provide recommendations to management in the handling of formal and informal complaints
- Receive, analyze and manage requests for workplace accommodations; provide guidance, training, and technical assistance to employees and managers to ensure compliance with ADA and other applicable laws/regulations
- Develop and oversee employee onboarding processes, including automated processing in the NEOGOV system, in conjunction with an Onboarding Analyst. Serve as a back-up for the Onboarding Analyst as needed
- Serve as the technical subject matter expert regarding the preboarding and onboarding portions of the County’s electronic Human Resources systems, including the NEOGOV system and the County’s HRIS system (Infor)
- Assist in administering post-offer background screening programs as well as the Drug and Alcohol Program, in compliance with federal DOT drug and alcohol regulations
- Analyze, research, provide recommendations, and develop new policies or update existing policies on a variety of employment issues in compliance with evolving and current laws and organizational standards
- Utilize employee and candidate data to proactively identify trends, opportunities and challenges and solutions; provide training or coaching in needed areas
- As needed, provide support for legal proceedings applicable to HR (EEO, DOL, etc.)
- As needed, research, analyze, prepare, and present reports to management for use in regard to such matters as negotiations with employee organizations, pending legislation, and County budgeting/planning
- Perform other related duties as required
To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employee's position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.
The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Bachelor’s degree in Human Resources, Management, Business or Public Administration or a related field
- Minimum of 5 years of progressively responsible work experience in human resources administration which includes a minimum of 2 years' experience in employee relations
Substitutions for the above-listed required education and experience are a Master’s degree with 3 years experience as described above or an Associate's degree with 7 years experience as described above.
A successful incumbent operating in this role displays the following:
- Knowledge of the principles, methods, techniques, and practices of public personnel administration
- Working knowledge of human resources policies, practices and tools and demonstrated knowledge of pertinent employment laws and regulations
- Extensive knowledge of employee onboarding systems and HRIS systems
- Working knowledge of post-offer candidate screening techniques and ability to apply these to make determinations of suitability in compliance with applicable laws, policies, and best practices
- Ability to apply principles of diversity, inclusion, equity, and belonging in all areas of responsibility
- Demonstrated ability in strategic thinking, internal consulting, conflict resolution, communication at all organizational levels, and managing change
- Ability to effectively plan and organize the work of professional, technical, administrative and clerical staff
- Ability to effectively access and utilize word processing, spreadsheet, and data management systems and equipment
- Ability to work with sensitive information and maintain confidentiality
- Ability to organize work, establish priorities and complete assigned duties with minimal supervision and instruction
- Strong analytical skills including the ability to accurately compile and analyze statistical information
- Ability to establish and maintain effective working relationships with County employees, supervisors and leadership
- Strong and effective spoken and written (English) communication skills, including the ability to prepare and present clear, concise information to County leaders, employee groups and other audiences
- Possession of current HR certification or other related certification
- Work experience in the public sector
- Work experience using NEOGOV HR software modules
- Employee relations experience that includes independently conducting workplace investigations involving complex conduct or performance issues
- Experience that includes independently administering workplace accommodations in compliance with the ADA and other applicable laws/regulations
- While working in this position, the employee is required to constantly sit; frequently walk, reach and perform repetitive motions; occasionally lift up to 20 pounds and drive; rarely climb, stoop, lift between 20-50 pounds, push up to 40 pounds, push over 40 pounds, pull up to 40 pounds, and pull over 40 pounds
- While working in this position, the employee is required to constantly work indoors; occasionally work in a noisy environment; rarely work outdoors, walk on uneven ground or in a dusty environment
- Available for varied evening and weekend work hours to accommodate meetings, special events, etc.
- Requires the ability to arrange and complete travel to various sites (using a car or other reliable transportation)
- An evaluation of training and qualifications
- One or more interviews
- A pre-employment background investigation through a public records search
Frederick County Government is committed to providing an inclusive work environment and complies with all applicable laws and regulations regarding workplace accommodation, including for individuals with disabilities. Applicants who require reasonable accommodation during the application and hiring process may contact the Talent Acquisition section of Human Resources. Inquiries about accommodations can be sent to Recruitment@FrederickCountyMD.gov
A defined benefit retirement plan is provided for all regular County employees. Employees are automatically enrolled in either the Uniformed Plan (5 year vesting) or the Non-Uniformed Plan (5 year vesting, effective 07/01/2024) depending upon position classification. The majority of support for the plan is provided by the County; however, employees are required to make a mandatory pre-tax contribution towards their benefit. Retirement benefits are payable at normal, early or delayed retirement. Retirement benefits are also payable upon termination and in the event of death or disability.
County employees have a choice of two medical insurance plans, an In-Network (HMO) Plan or a High Deductible medical plan with a Health Care Savings Account, to provide coverage for medical and surgical expenses, hospital and emergency care expenses, mental health expenses and prescription drugs. The County and participants share in the cost of the health insurance with the employee having the benefit of pre tax contribution deductions. Medical insurance goes into effect on the first day of active employment.
Employees may select coverage from one of three dental plan options, ranging from a PPO plan to a dental HMO plan. Coverage includes preventive care, fillings, crowns, bridges and dentures, and the cost of dental insurance is shared by both the County and the employee. Dental insurance goes into effect on the first day of the month that follows the eligible employee's completion of 30 days of active employment
NOTE: Employees working 75% or greater of a 35 or 40 hour position are eligible for health & dental insurance.
The Flex Spending plan allows employees to pay health and day care expenses with pre-tax dollars. Employees may set aside part of their salary in a special account that can be used throughout the year to reimburse themselves for out-of-pocket medical expenses. The maximum contribution is $3,400 per year for Health Care Spending and $7,500 for Dependent Care Spending (work-related day care expenses). Examples of expenses that can be reimbursed for Health Care Spending include, but are not limited to: deductibles, co-payments, dental fees, chiropractors' services, and eyeglasses / contact lenses.
Employees are insured for 2 times their annual salary in case of death plus 2 times their annual salary for accidental death. Employees do not contribute to the premiums for this coverage. A Supplemental Life Insurance is also offered to regular County employees. The plan allows employees to purchase individually owned term life insurance for themselves, their spouse, and their dependents.
The County offers a Section 457 Plan. Deferred compensation plans allow participants to save for retirement in either a pre tax or post tax (Roth) investment account. Contributions are invested at the employee's direction into one or more of the variety of investment options offered by the plan. Changes may be made to the contribution levels, investment options, etc. at any time. Contribution maximums are set each year by the IRS.
County employees who have successfully passed their probationary period may apply for education reimbursement for courses that can improve or develop an employee's capabilities related to their current job or for a promotional opportunity within Frederick County Government. The benefit also covers the costs of job-related non-credit courses. If an employee receives a grade of at least a C, or successfully passes a non-credit course, the County reimburses the employee 75% of the costs of tuition, fees and books. If an employee doesn't remain employed with Frederick County Government for two years after a class is taken, the benefit needs to be reimbursed to FCG.
This confidential assessment, referral and counseling service is available at no cost to all employees who may need help with a personal or job-related issue or concern.
Annual Leave – Employees are eligible to use Annual Leave after their 6 month probationary period. Annual Leave accrues as follows: Years of service days per year
0 – 2 years 11 days
2 – 10 years 17 days
10 + years 24 days
Sick Leave - Employees will earn sick leave at a rate of 15 days per calendar year.
Sick Leave may also be used for illness of an employee's child, dependent, spouse, parent or parent-in-law. There is no limit on the amount of sick leave accumulated. Unused Sick Leave may be used for additional credit in the pension plan at the time of retirement.
NOTE: Regular benefited part-time employees earn annual and sick leave on a pro-rated basis based on their actual number of hours worked biweekly up to their assigned number of regularly scheduled work hours.
Other available types of leave include, but are not limited to, Family Medical Leave, Bereavement, Jury, and Military.
The County observes 10 holidays every year and 11 are observed on years of General Elections.
For additional information on Frederick County Government's benefits package, please visit the Division of Human Resources website at www.FrederickCountyMD.gov.
All hires before January 1, 2012, will follow the all benefit and leave rules as described in the Personnel Rules amended October 3, 2013.
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