Human Resources Administrator - Employee Services

Frederick County Government

Frederick (MD)

Hybrid

USD 70,000 - 100,000

Full time

6 days ago

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Benefits offered by this job

Health insurance

Paid time off (vacation/sick)

Holidays & leave benefits

Tuition reimbursement

Employee wellness program

Job summary

Frederick County Government seeks an experienced HR professional to lead employee relations investigations, advise managers, administer onboarding processes (NEOGOV) and ensure policy compliance within Employee Services. The role reports to the Employee Services Supervisor and supports division-wide HR operations.

The position emphasizes governance of onboarding, ADA compliance, and HRIS proficiency, with strong emphasis on accurate documentation and collaborative problem solving.

Qualifications

Bachelor’s degree in Human Resources, Management, Business or Public Administration or a related field.
Minimum of 5 years of progressively responsible work experience in human resources administration including at least 2 years in employee relations.
Substitutions: Master’s degree with 3 years experience or Associate’s degree with 7 years experience.

Responsibilities

Investigate, gather, and analyze information to ensure employment actions comply with policies, procedures, laws, and contracts.
Provide guidance to managers and employees on employee relations matters; facilitate resolution of issues.
Develop onboarding processes and oversee automated processing in NEOGOV; serve as back-up for Onboarding Analyst.

Skills

Employee relations

Policy interpretation

Investigation skills

Onboarding (NEOGOV)

HRIS experience

ADA compliance

Training and coaching

Data analysis

Education

Bachelor’s degree in HR / Management / Business / Public Administration

Tools

NEOGOV

Infor HRIS

Job description

Exempt; full-time; 40 hours per week; Monday - Friday; 8:00 a.m. – 5:00 p.m.; partial telework may be available in accordance with Division policies; full benefits

This professional position will engage in investigating, analyzing, and recommending employee relations actions on behalf of the Division of Human Resources of Frederick County Government. In addition, this individual will be responsible for administering processes and systems related to the onboarding of candidates, workplace accommodation requests, and other programs within Employee Services. Work is performed as part of an Employee Services team and supervision is received from the Employee Services Supervisor.

NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate, with limited exception.

TOTAL COMPENSATION PACKAGE:

Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

11 days of Vacation leave with increase after 2 years of employment
15 days of Sick leave with unlimited annual carryover
11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)
Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
Employee Health Center with no or low-cost primary and urgent care
100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
County and Employee funded Defined Benefit Pension Plan
- Vesting after 5 years of service
- Additional service credit for eligible previous public service, military service, etc.
Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
Generous Tuition Reimbursement Program
Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan

NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year.

For more information, visit our benefits page on the Frederick County Government job opportunities webpage.

Investigate, gather, and analyze information to ensure that employment actions comply with established policies, operating procedures and practices, human resource laws, and applicable collective bargaining agreements
Communicate with management and staff regularly regarding pending investigations and provide timely investigation outcomes for all complete investigations, including managing and developing appropriate documentation
Provide guidance to managers, supervisors and employees on employee relations matters; facilitate resolution of issues between managers and employees
Provide coaching, expertise and consultation to employees and managers in areas of behavior modification, conflict resolution and disciplinary issues (including terminations) in accordance with HR policies, procedures, and practices
Analyze complaints, conduct workplace investigations, and provide recommendations to management in the handling of formal and informal complaints
Receive, analyze and manage requests for workplace accommodations; provide guidance, training, and technical assistance to employees and managers to ensure compliance with ADA and other applicable laws/regulations
Develop and oversee employee onboarding processes, including automated processing in the NEOGOV system, in conjunction with an Onboarding Analyst. Serve as a back-up for the Onboarding Analyst as needed
Serve as the technical subject matter expert regarding the preboarding and onboarding portions of the County’s electronic Human Resources systems, including the NEOGOV system and the County’s HRIS system (Infor)
Assist in administering post-offer background screening programs as well as the Drug and Alcohol Program, in compliance with federal DOT drug and alcohol regulations
Analyze, research, provide recommendations, and develop new policies or update existing policies on a variety of employment issues in compliance with evolving and current laws and organizational standards
Utilize employee and candidate data to proactively identify trends, opportunities and challenges and solutions; provide training or coaching in needed areas
As needed, provide support for legal proceedings applicable to HR (EEO, DOL, etc.)
As needed, research, analyze, prepare, and present reports to management for use in regard to such matters as negotiations with employee organizations, pending legislation, and County budgeting/planning
Perform other related duties as required

To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employee's position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.

The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Bachelor’s degree in Human Resources, Management, Business or Public Administration or a related field
Minimum of 5 years of progressively responsible work experience in human resources administration which includes a minimum of 2 years' experience in employee relations

Substitutions for the above-listed required education and experience are a Master’s degree with 3 years experience as described above or an Associate's degree with 7 years experience as described above.

KNOWLEDGE / SKILLS AND ABILITIES:

A successful incumbent operating in this role displays the following:

Knowledge of the principles, methods, techniques, and practices of public personnel administration
Working knowledge of human resources policies, practices and tools and demonstrated knowledge of pertinent employment laws and regulations
Extensive knowledge of employee onboarding systems and HRIS systems
Working knowledge of post-offer candidate screening techniques and ability to apply these to make determinations of suitability in compliance with applicable laws, policies, and best practices
Ability to apply principles of diversity, inclusion, equity, and belonging in all areas of responsibility
Demonstrated ability in strategic thinking, internal consulting, conflict resolution, communication at all organizational levels, and managing change
Ability to effectively plan and organize the work of professional, technical, administrative and clerical staff
Ability to effectively access and utilize word processing, spreadsheet, and data management systems and equipment
Ability to work with sensitive information and maintain confidentiality
Ability to organize work, establish priorities and complete assigned duties with minimal supervision and instruction
Strong analytical skills including the ability to accurately compile and analyze statistical information
Ability to establish and maintain effective working relationships with County employees, supervisors and leadership
Strong and effective spoken and written (English) communication skills, including the ability to prepare and present clear, concise information to County leaders, employee groups and other audiences

PREFERENCE MAY BE GIVEN FOR:

Possession of current HR certification or other related certification
Work experience in the public sector
Work experience using NEOGOV HR software modules
Employee relations experience that includes independently conducting workplace investigations involving complex conduct or performance issues
Experience that includes independently administering workplace accommodations in compliance with the ADA and other applicable laws/regulations

PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

While working in this position, the employee is required to constantly sit; frequently walk, reach and perform repetitive motions; occasionally lift up to 20 pounds and drive; rarely climb, stoop, lift between 20-50 pounds, push up to 40 pounds, push over 40 pounds, pull up to 40 pounds, and pull over 40 pounds
While working in this position, the employee is required to constantly work indoors; occasionally work in a noisy environment; rarely work outdoors, walk on uneven ground or in a dusty environment

Available for varied evening and weekend work hours to accommodate meetings, special events, etc.
Requires the ability to arrange and complete travel to various sites (using a car or other reliable transportation)

EXAMINATION PROCESS (may include):