Central Piedmont Community College is seeking a part-time Human Resources Administrative Coordinator to provide administrative, operational, and customer service support to the Human Resources department. This onsite role supports the CHRO and serves as a primary administrative and budget support resource, helping keep HR workflows moving through front desk coverage, records management, transaction support, and coordination of key departmental activities.
Role & Core Responsibilities
- Provide primary administrative support for the Human Resources department, coordinating daily operational needs and customer service to ensure smooth office operations, scheduling, record management, budget administration, and departmental coordination.
- Serve as the department’s primary budget support resource by processing invoices, requisitions, reimbursements, memberships, vendor payments, and purchases; maintaining budget tracking spreadsheets; monitoring expenditures; and supporting budget-related documentation and reporting for departmental leadership.
- Maintain departmental records for contracts, memberships, subscriptions, vendor services, and purchasing activities.
- Monitor shared HR inboxes and incoming requests, respond to routine administrative inquiries, and route requests to the appropriate HR team member.
- Deliver front desk and reception support by greeting employees, applicants, students, vendors, and visitors with professionalism, confidentiality, and exceptional customer service.
- Coordinate calendars, meetings, appointments, travel arrangements, room reservations, and departmental logistics.
- Create, update, proofread, and maintain correspondence, reports, presentations, spreadsheets, and tracking documents.
- Maintain departmental filing systems, electronic records, forms, and administrative documentation.
- Process routine HR transactions and provide administrative support for employment verifications, onboarding documentation, organizational updates, educational benefits documentation, contractor and volunteer processing, and personnel record maintenance.
- Act as administrative backup support to the Human Resources Consultant and Leave Specialist by distributing forms, collecting and tracking documentation, maintaining records, updating tracking systems, scheduling appointments, and supporting leave, accommodation, onboarding, and other HR processes.
- Support employees with forms, process information, and status updates related to HR services, directing individuals to the right HR team member when additional assistance is needed.
- Assist with employee separation processes through administrative coordination, documentation management, and tracking activities.
- Support leave, accommodation, workers’ compensation, and benefits processes through administrative coordination, document collection, tracking, data entry, and record maintenance.
- Perform routine data entry and maintain accurate information within HR systems and departmental tracking tools.
- Assist with maintaining departmental procedures, forms, templates, and resource materials.
- Coordinate HR meetings, trainings, hiring events, employee programs, service awards, benefits fairs, and other departmental activities.
- Assist with procurement of supplies, employee recognition items, accommodation purchases, promotional materials, and other approved departmental purchases.
- Serve as the primary point of contact for facilities and maintenance requests affecting HR operations.
- Help maintain HR SharePoint, website, and intranet content by coordinating approved updates and identifying outdated information.
- Assist with preparation and distribution of recurring departmental reports and maintain tracking spreadsheets and records.
- Perform other related duties as assigned.
Qualifications
- High School Diploma or GED plus a minimum of five (5) years of progressively responsible administrative support experience, including experience in an office environment providing customer service, record management, scheduling, budgeting, or operational support.
- OR an Associate degree from an accredited institution in Human Resources, Business Administration, Office Administration, or a related field, plus a minimum of one (1) year of relevant administrative or Human Resources experience.
- Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams, along with other standard office technology applications.
- Strong customer service, organizational, administrative, and communication skills.
- Ability to manage multiple priorities, maintain accurate records, and provide effective administrative support in a fast-paced environment.
- Ability to maintain the highest degree of confidentiality, professionalism, and discretion when handling sensitive employee and departmental information.
- Ability to work independently while collaborating effectively with Human Resources staff, employees, and other stakeholders.
- Typical office environment with regular business hours (some work may occur outside regular business hours, as needed).
- In-person service with prolonged periods working at a desk and on a computer.
- Work in person during regular business hours, Monday to Friday, in Charlotte, NC. This role is not remote or hybrid.
Preferred Qualifications
- Associate degree or higher in Human Resources, Business Administration, Office Administration, or a related field.
- Two (2) or more years of experience supporting Human Resources operations, employee onboarding, personnel records, benefits administration, leave administration, payroll processing, or related administrative functions.
Growth Mindset & Service Approach
- Demonstrate a growth mindset by seeking feedback, embracing new ideas, and identifying opportunities to improve administrative processes, service delivery, and the employee experience.
- Apply the principles of Unreasonable Hospitality to create welcoming, responsive, and positive experiences for employees, visitors, and colleagues.
- Maintain high accuracy and attention to detail in documentation, communications, recordkeeping, and system-related tasks.
- Build strong, collaborative relationships through professionalism, curiosity, adaptability, and continuous improvement.
- Support HR outreach efforts by assisting with in-person and virtual employee engagement activities, information sessions, training events, and other departmental initiatives.
- Demonstrate flexibility and willingness to assist across the Human Resources team while supporting departmental priorities and operational needs.
- Contribute to a positive team environment by sharing information, supporting colleagues, and helping ensure seamless service delivery.
Tools & Technologies
- Microsoft Office Suite
- Excel, Word, Outlook, Teams
- SharePoint
Location: Charlotte, NC (onsite)
Compensation: USD 25 per hour
Work type: Part-time
Experience level: Minimum 1 year (or the education path described above)