Human Resource Technician 3 (PCN 10-0217)

State of Alaska; Juneau (AK); On-site; USD 70,000 - 100,000; Full time

Job summary

The Department of Natural Resources, Support Services Division, in Juneau, seeks a Human Resource Technician 3 to manage a critical payroll function within the confidential bargaining unit. This role certifies the full payroll cycle, audits timesheets, and resolves discrepancies to ensure on-time, accurate pay for state employees.

The incumbent will lead a six-person payroll team, provide expert guidance on payroll matters, and help develop standard operating procedures that improve accuracy and

Qualifications

• Analytical thinking and problem-solving to address payroll challenges.
• Attention to detail to ensure accurate payroll processing and compliance.
• Strong leadership and team-building abilities for overseeing a payroll unit.
• Professionalism in handling sensitive personnel and payroll information.

Responsibilities

• Certify and own the full payroll cycle for a high-volume, multi-bargaining-unit environment.
• Supervise, evaluate, and develop a staff of six HR Technicians.
• Conduct and oversee audits of merit dates, LWOP impacts, accruals, and premium pay.
• Provide authoritative guidance on payroll issues and draft correspondences as needed.
• Support SOP development, training, and operational integrity of the payroll unit.

Skills

Analytical Thinking

Attention to Details

Leadership

Professionalism

Education

Two years of postsecondary education

Job description

The Department of Natural Resources, Support Services Division, is recruiting for a Human Resource Technician 3 in Juneau.

This position is in the Confidential Bargaining Unit at a range 15.

This position is open to Alaska Residents only.

Please check our residency definition to determine if you qualify.

What You Will Be Doing:

In this role, you will serve as the working technical payroll resource for the DNR Payroll Team, ensuring that employees are paid accurately, on time, and in full compliance with state and federal law, Personnel Rules, and multiple collective bargaining agreements. Your core responsibilities will include:

• Certifying and owning the full payroll cycle:As the unit's certifier, you will review and certify the accuracy and legality of a high volume of personnel actions across multiple bargaining units—including appointments, promotions, demotions, transfers, separations, acting status, return from leave without pay, longevity and merit increases, address changes, and more. You will also audit timesheets, calculate leave payoffs, correct action-entry errors, and resolve pay discrepancies, serving as the technical quality-control point for work produced by subordinate staff.
• Leading and directing a payroll team: You will supervise, evaluate, and develop a staff of six HR Technicians, delegating workflow, setting priorities, and ensuring all payroll deadlines are consistently met across the department.
• Conducting and overseeing audits: You will perform and review audits covering merit anniversary dates, leave without pay (LWOP) impacts, leave accruals, workers' compensation adjustments, PERS computations, and premium pay— and serve as the resource for lower-level staff on all audit types.
• Advising managers and employees: You will provide authoritative guidance on personnel and payroll issues, draft correspondence, negotiate overpayment repayment schedules, and help resolve complaints with professionalism and discretion.
• Supporting operational integrity: You will contribute to standard operating procedures and training, serving as a resource to the payroll team and departmental administrative staff to help build a unit that is accurate, consistent, and resilient.

Mission and Values/Culture:

The Department of Natural Resources manages Alaska’s natural resources in the best interest of Alaskans—developing, conserving, and maximizing their use consistent with the public good. DNR’s HR Payrollteam supports that mission by ensuring the people who carry it out are paid accurately, treated fairly, and backed by staff who are reliable and hold themselves to a high standard. Within Support Services, we value professionalism, collaboration, and integrity.

We are building a team culture grounded in:

• Accountability:We own our work and our mistakes, and focus quickly on lessons learned.
• Partnership: We build relationships across divisions and with statewide partners that make the work better for everyone.
• Technical excellence: We hold ourselves to a high standard because the employees we serve depend on it.
• Investment in people: A well-trained, supported team delivers better outcomes — for DNR and for Alaskans.

Benefits of Joining Our Team:

This is an opportunity to join a team proud of the work it does and the department it serves. DNR's reach spans nearly every corner of Alaska—from state parks and forestry to oil and gas and agriculture—and the HR team plays a direct role in supporting the people who carry that mission forward. We believe that taking care of our people starts with us, and we are committed to building a workplace that is both professionally rewarding and personally sustainable. Some of what makes this team a great place to work:

• A genuine commitment to work-life balance and employee well-being.
• Meaningful connection to a department with broad, visible impact across Alaska.
• Exposure to varied HR functions, with opportunities for professional growth and employee engagement.

Additionally, this position comes with a comprehensive benefits package including paid leave, retirement options, and medical, vision, and dental plans, all designed to support professionals both personally and professionally as they serve the public. Please see the Benefits tab for details.

The Working Environment You Can Expect:

This position is located at 400 Willoughby Avenue with dedicated employee parking, where you will work as part of DNR's HR team under the direct supervision of the DNR Payroll Supervisor. The work is deadline-driven and technically demanding— with seasonal surges that require reliability, advance planning, and composure under pressure—and calls for consistent professionalism in every interaction with employees, managers, union representatives, and statewide partners. You can expect:

• A collaborative, solutions-focused HR team environment.
• Regular engagement with statewide DOA partners and DNR division leadership.
• A convenient downtown location with outdoor spaces for break…

We are looking for a candidate who possesses the following position‑specific competencies.

• Analytical Thinking/Problem Solving: Uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
• Attention to Details: Is thorough when performing work and conscientious about attending to detail.
• Leadership: Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.
• Professionalism: Consistently displays the collection of competencies and skill expected of a professional. Professionalism is defined by its key behaviors including being accountable for actions and assigned projects; practicing efficient work habits to effectively manage time and workload; clearly communicating and expressing thoughts and ideas in writing and in person; possessing the ability to understand how non‑verbal communication impact the workplace; working effectively as part of a team to achieve productive outcomes; and consistently demonstrating, emotional …

One year of journey technical level human resource experience. This is equivalent to a Human Resource Technician 2 with the State of Alaska or the equivalent elsewhere.

Substitution:

One year of technical level dispatching experience as an Alaska Marine Highway System Dispatcher with the State of Alaska.

OR

Two years of postsecondary education (64 semester hours or 96 quarter hours equal 2 years) from an accredited college or university in any field.

OR

Two years in any combination of postsecondary education (3 semester hours or 4 quarter hours equal one month) from an accredited college or university and human resources experience at the journey technical level. This experience is equivalent to a Human Resource Technician 2 with the State of Alaska or the equivalent elsewhere.

OR

Two years in any combination of postsecondary education (3 semester hours or 4 quarter hours equal one month) from an accredited college or university and technical level dispatching experience. This experience is equivalent to an Alaska Marine Highway System Dispatcher with the State of Alaska.

Special Note: "Human resource" work includes experience in recruitment and selection, classification, employee training, employer provided benefits programs, employment law compliance, personnel, payroll, or employee or labor relations. Supervision of subordinates does not in itself constitute human resource work.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aids or services, or alternative communication formats should call 1-800-587-0430 or [phone] in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Contact

Angelica Johanson

Human Resource Business Partner

Email: [e-mail]

Phone: [phone]