Human Resource Manager

BENCHMARK; Austin (TX); On-site; USD 60,000 - 65,000; Full time

Job summary

Pyramid Global Hospitality is seeking a dynamic Human Resources Manager for Cambria Hotel Austin Downtown. You will partner with hotel leadership to drive culture, recruitment, retention, and employee coaching across a 140-hotel portfolio and multiple brands.

The role emphasizes People First principles, onboarding excellence, benefits administration, and compliance with federal and state labor laws, supported by Workday and a collaborative, growth-focused team.

Qualifications

• Three years of Human Resources experience required, hospitality preferred.
• Proficiency with Workday is strongly preferred.
• Knowledge of federal, state, and local employment laws.
• College degree preferred or equivalent work experience.
• Excellent computer proficiency.

Responsibilities

• Partner with hotel leadership to drive culture and strategic HR initiatives.
• Oversee onboarding, benefits enrollment, and employee relations.
• Manage performance coaching, recognition programs, and training.
• Ensure compliance with labor laws and company policies across all locations.

Skills

HR experience

Workday

Communication

Hospitality knowledge

Education

Bachelor's degree or equivalent

HR Certification

Tools

Workday

HRIS

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:At the Cambria Hotel Austin Downtown, we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 140 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the surrounding communities. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at Cambria Hotel Columbia Downtown with Pyramid Global Hospitality can mean for you!What you will have an opportunity to do:Come grow your Human Resources leadership career with this amazing team in Austin!We are seeking a dynamic and engaging Human Resources Manager who is passionate about fostering a culture rooted in our “Be the Difference” and "People First" philosophy. This role partners closely with the General Manager and hotel leadership team to drive service excellence through strategic initiatives in culture development, recruitment and retention, talent management, and employee coaching and performance support.Your role will:Partner with the hotel leadership to drive culture.Assist with the hotel's talent & culture strategy, including all areas of the employee experience.Assist with the selection processes and onboarding, ensuring the employment experience is in alignment with hotel culture.Assist with local annual benefits enrollment, billing/reconciliations, and ongoing team member questions and needs.Internal communication management for employees includes bulletin boards, email, and social media.Work with leaders to manage the performance feedback and talent management.Facilitates training and on-boarding ensuring completion and compliance.Partner with hotel leadership to develop and manage employee recognition programsEmployee engagement surveys: administer surveys, facilitate action plan development, and follow up for ongoing improvement of the overall team member experience.Maintain compliance with federal and state labor law, including EEO, wage & hour, and regulatory agencies.Maintain and update necessary employee files for new hires and terminations. Ensures that all employee changes are processed promptly in the HCM platform.Conduct management training and advise management on labor law issues. Ensure management complies with all current state and federal labor laws.Monitor Workers Compensation programs, ensuring claims and reports are submitted on a timely basis.Ensure compliance with all Pyramid Global Hospitality and hotel policies and procedures.Provide cross-functional operational support across all departments to ensure seamless service delivery and efficient daily operations.Uphold our “Open Door Policy” with employees to ensure the atmosphere is one of management involvement.What are we looking for?What are we looking for?College degree preferred, and/or equivalent work experience.Three years of Human Resources experience required, preferably in the hospitality or similar industryWorkday experience strongly preferredHR Certification preferredKnowledge of federal, state, and local employment lawsExcellent computer proficiency neededKnowledge of hotel operations, including security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, hospitality law, and long-range planningBe able to convey information and ideas clearly, both oral and writtenBe able to evaluate and select among alternative courses of action quickly and accuratelyBe effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessaryAn effective listener, understanding and clarifying concerns and issues raised by team membersCompensation:$60000-$65000Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.