Human Resource Liaison Assistant

Commonwealth of Massachusetts; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

The Commonwealth of Massachusetts, Department of Transitional Assistance, is seeking an HR Liaison Assistant to provide essential support in recruitment, onboarding, payroll changes, reporting, and HR communications. This Boston-based role requires reporting to the office one day per week with work at TAO another day weekly.

Responsibilities include coordinating MassCareers postings, advising hiring managers, processing HR forms, assisting with large hire classes, maintaining org charts, and

Qualifications

• Knowledge of HR practices and recruitment.
• Ability to interpret and apply HR policies, laws, and regulations.
• Strong analytical and problem-solving skills.
• Proficiency in data collection, reporting, and record management.
• Strong written and verbal communication skills.
• Ability to establish and maintain effective working relationships with diverse backgrounds.
• Demonstrated discretion and sound judgment in handling confidential information.
• Familiarity with supervisory principles and practices.
• Advanced proficiency in Microsoft Excel.
• Knowledge of Commonwealth HR systems, personnel rules, and budgetary processes.
• Familiarity with state accounting and payroll procedures.
• Bilingual or multilingual fluency.

Responsibilities

• Support the execution of DTA’s staffing plan.
• Coordinate recruitment activities: post positions in MassCareers, advise hiring managers, review hiring packages, conduct compensation analysis, and process related forms.
• Assist in the coordination of large hiring classes and pre-offer processes, ensuring compliance with established timelines.
• Process HR transactional forms, including transfers, work schedule changes, incentive pay, and onboarding/offboarding activities.
• Manage the employee separation process, including preparing required documentation, notifying appropriate staff/agencies, and updating agency records.
• Support the HR Liaison Assistant Supervisor in monitoring the performance appraisal system (EPRS/MassPerform).
• Maintain and update organizational charts and staffing sheets for distribution to managers.
• Collaborate with Budget to ensure position data is accurately reflected for cost analysis.
• Coordinate agency-wide HR communications.
• Provide frontline HR support to staff on inquiries regarding payroll, schedules, and benefits.
• Assist HR Liaisons with employee relations issues, policy development, and special projects.

Job description

An Official website of the Commonwealth of Massachusetts

Job Description

Description

The Department of Transitional Assistance (DTA) is seeking a well-organized and detail-oriented professional for the role of Human Resources (HR) Liaison Assistant. The successful candidate will provide essential support in the coordination and delivery of HR services, including recruitment, onboarding/offboarding, payroll changes, reporting, and HR communications.

Duties and Responsibilities

(These duties are a general summary and not all-inclusive)

Support the execution of DTA’s staffing plan.

Coordinate recruitment activities: post positions in MassCareers, advise hiring managers, review hiring packages, conduct compensation analysis, and process related forms.

Assist in the coordination of large hiring classes and pre-offer processes, ensuring compliance with established timelines.

Process HR transactional forms, including transfers, work schedule changes, incentive pay, and onboarding/offboarding activities.

Manage the employee separation process, including preparing required documentation, notifying appropriate staff/agencies, and updating agency records.

Support the HR Liaison Assistant Supervisor in monitoring the performance appraisal system (EPRS/MassPerform).

Maintain and update organizational charts and staffing sheets for distribution to managers.

Collaborate with Budget to ensure position data is accurately reflected for cost analysis.

Coordinate agency-wide HR communications.

Provide frontline HR support to staff on inquiries regarding payroll, schedules, and benefits.

Assist HR Liaisons with employee relations issues, policy development, and special projects.

Work Location Requirement: This position requires reporting to the Boston office one day per week and to a Transitional Assistance Office (TAO) one day per week.

Required Qualifications

Knowledge of HR practices and/or prior experience with recruitment.

Ability to interpret and apply HR policies, laws, and regulations.

Strong analytical and problem-solving skills with the ability to make sound recommendations.

Proficiency in data collection, reporting, and record management.

Strong written and verbal communication skills.

Ability to establish and maintain effective working relationships with individuals from diverse backgrounds.

Demonstrated discretion and sound judgment in handling confidential information.

Familiarity with supervisory principles and practices.

Preferred Qualifications

Advanced proficiency in Microsoft Excel.

Knowledge of Commonwealth HR systems, personnel rules, and budgetary processes.

Familiarity with state accounting and payroll procedures.

Bilingual or multilingual fluency.

Agency Mission

The Department of Transitional Assistance (DTA) is the state agency responsible for administering public assistance programs to low-income residents of the Commonwealth. DTA’s mission is to assist and empower individuals and families to meet basic needs, improve quality of life, and achieve long-term economic self-sufficiency. DTA serves one in seven Massachusetts residents—including working families, children, elders, and individuals with disabilities—by providing food and nutritional assistance, economic support, and employment resources.

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #4.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management, or public administration, the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*

III. A Bachelor's or higher degree with