Human Resource Lead - Full Time

Belk; Lufkin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Belk is seeking a Retail Leadership/HR Manager to own recruitment, onboarding, scheduling, payroll, and store operations to drive service, sales, and efficiency.

You will hire and onboard effectively, coach teams, maintain data integrity, and ensure compliant, secure store procedures while delivering strong customer service and operating performance.

Qualifications

• 1+ years of Retail Leadership/HR Management experience.
• Strong communication and candidate experience skills.
• Ability to work flexible schedule including nights/weekends/holidays.

Responsibilities

• Demonstrate ownership and initiative to achieve store objectives.
• Fill open positions timely by recruiting, reviewing applications, scheduling interviews, background checks, and completing hiring process.
• Create a positive candidate experience with frequent communication and support throughout each stage.
• Lead onboarding to prepare new hires for service, selling, and operational excellence.
• Drive store retention and recognize team achievements and contributions.
• Maintain associate data integrity across systems and files for accuracy and compliance.
• Create effective schedules aligned with talent, traffic, and business needs; review availability and time-off requests.
• Audit associate timecards and track attendance daily.
• Participate in leadership workload planning meetings using talent data to guide actions.
• Provide ongoing guidance and support to store team while maintaining confidentiality.
• Complete daily cash office functions, deposits, change orders, and cash funds management.
• Lead shortage control and ensure asset protection, safety guidelines, and security protocols.

Skills

Data-driven decisions

Ownership

Communication

Tech proficient

Retail HR experience

Job description

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
• Fill open positions timely by communicating openings, recruiting and sourcing candidates, reviewing applications, scheduling interviews, initiating background checks, and completing the hiring process. Create a positive candidate experience by providing frequent communication and support throughout each stage.
• Conduct engaging onboarding experience, ensuring structured onboarding completion to prepare new hires to deliver service, selling, and operational excellence. Ensure positive new hire experience by confirming associate understanding of their role, company policies, benefits, and scheduling, communication, and learning platforms.
• Lead store retention and engagement activities and champion continuous learning initiatives. Foster a positive store culture by building meaningful team connections, celebrating individual and team achievements, and recognizing associate contributions and value.
• Maintain associate data integrity across company systems and associate files, ensuring accurate, up-to-date information for record compliance, staffing, benefits, scheduling, payroll, and reporting.
• Complete effective schedules that align with talent, traffic, and business needs, while reviewing associate availability and time-off requests with store leaders. Audit associate timecards for accuracy and track attendance daily.
• Participate in weekly leadership workload planning meetings to ensure hiring, training, and engagement tasks and assignments are prepped, planned, and scheduled. Utilize talent reporting and data to highlight successes and identify opportunities, enabling leaders to take informed action.
• Provide ongoing guidance and support to store team, promptly responding to associate concerns, gathering relevant information, supporting resolution, and maintaining confidentiality.
• Complete daily cash office functions, including processing deposits, completing change orders, maintaining cash funds, and performing audits.
• Lead shortage control and minimize risk in designated areas, ensuring compliance with asset protection, safety guidelines, and security protocols.

Skills and Abilities

• Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• 1+ years of Retail Leadership/HR Management experience and a commitment to customer service excellence.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.