Human Resource Lead - Full Time - Market Store

belk; Clarksville (TN); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical Benefits

Dental & Vision

401K Matching

PTO

Merchandise Discounts

Parental Leave

Development Opportunities

Employee Assistance

Tuition Reimbursement

Job summary

Belk in Clarksville is seeking a Retail Leadership/HR professional to own recruiting, onboarding, scheduling, and associate development. You will drive store objectives, ensure timely hiring, and create a positive candidate and team experience while upholding policy and safety standards.

This role requires data-driven decision making, strong communication, and the ability to work with minimal supervision in a fast-paced environment.

Qualifications

• 1+ years of Retail Leadership/HR Management experience.
• Strong communication and coaching skills.
• Comfortable with technology and data.

Responsibilities

• Drive store objectives and key metrics through ownership and initiative.
• Fill open positions and manage full-cycle hiring processes.
• Lead onboarding and ensure new hires understand roles, policies, benefits.
• Foster retention, engagement, and continuous learning initiatives.
• Maintain associate data integrity across systems and files.
• Prepare schedules and audit timecards for accuracy.
• Use talent data to guide leadership decisions.
• Support daily cash office functions and asset protection.
• Ensure safety and security protocols are followed.

Skills

Retail Leadership

HR Management

Customer service

Data-driven decisions

Communication

Team training

Job description

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
• Fill open positions timely by communicating openings, recruiting and sourcing candidates, reviewing applications, scheduling interviews, initiating background checks, and completing the hiring process. Create a positive candidate experience by providing frequent communication and support throughout each stage.
• Conduct engaging onboarding experience, ensuring structured onboarding completion to prepare new hires to deliver service, selling, and operational excellence. Ensure positive new hire experience by confirming associate understanding of their role, company policies, benefits, and scheduling, communication, and learning platforms.
• Lead store retention and engagement activities and champion continuous learning initiatives. Foster a positive store culture by building meaningful team connections, celebrating individual and team achievements, and recognizing associate contributions and value.
• Maintain associate data integrity across company systems and associate files, ensuring accurate, up-to-date information for record compliance, staffing, benefits, scheduling, payroll, and reporting.
• Complete effective schedules that align with talent, traffic, and business needs, while reviewing associate availability and time-off requests with store leaders. Audit associate timecards for accuracy and track attendance daily.
• Participate in weekly leadership workload planning meetings to ensure hiring, training, and engagement tasks and assignments are prepped, planned, and scheduled. Utilize talent reporting and data to highlight successes and identify opportunities, enabling leaders to take informed action.
• Provide ongoing guidance and support to store team, promptly responding to associate concerns, gathering relevant information, supporting resolution, and maintaining confidentiality.
• Complete daily cash office functions, including processing deposits, completing change orders, maintaining cash funds, and performing audits.
• Lead shortage control and minimize risk in designated areas, ensuring compliance with asset protection, safety guidelines, and security protocols.

Skills and Abilities

• Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• 1+ years of Retail Leadership/HR Management experience and a commitment to customer service excellence.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Benefits we offer

• Medical, Dental, and Vision
• 401K with Matching Contribution
• Generous PTO
• Merchandise Discounts
• Paid Maternity and Paternal Leave
• Growth and Professional Development Opportunities
• Employee Assistance Programs
• Education and Tuition Reimbursement Programs

*Benefit eligibility dependent on role and/or full-time/part-time status

Your career. Your runway.

At Belk, we’re focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem-solving mentality. We've been doing that for more than 135+ years and continue to evolve!