Store Manager

belk; Frisco (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Belk in Frisco, TX is seeking an experienced Retail Store Manager to lead daily operations, drive sales, and ensure outstanding customer experiences aligned with brand standards.

You will coach teams, manage schedules and budgets, elevate visual displays, uphold loss prevention and safety, and develop a high-performing bench for long-term growth. This role requires hands-on leadership, strong analytics, and the ability to adapt to a fast-paced retail environment.

Qualifications

• 3+ years of Retail Store Management experience.
• Ability to work flexible hours including nights, weekends, and holidays.
• Strong communication and leadership skills.

Responsibilities

• Own store objectives and drive company goals with accountability.
• Lead weekly workload planning with store leadership to align priorities.
• Develop action plans and review strategies with teams and partners.
• Manage annual expense budgets and optimize staffing.
• Elevate merchandising and visual standards per brand guidelines.
• Ensure loss prevention, safety, and security protocols.
• Oversee recruiting and interview efforts; build a ready-now bench.
• Ensure onboarding to deliver service, selling, and ops excellence.
• Foster team connection, culture, retention, and engagement.
• Lead adoption of store systems and process improvements.

Skills

Store leadership

Budgeting & scheduling

Merchandising excellence

Customer experience

Coaching & mentorship

Analytical decision-making

Technology comfort

Physical stamina

Job description

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of company goals.
• Conduct weekly workload planning meetings to ensure store leadership team plans and executes workload activities and strategies aligned with people, process, customer, and product priorities.
• Develop action plans and regularly review strategies with the store team and regional business partners. Set clear priorities, communicate expectations, model key behaviors, and provide effective coaching to drive performance and results.
• Manage annual expense budgets to achieve profit goals. Ensure effective scheduling that aligns staffing with business needs and places the right people in the right roles at the right time.
• Elevate merchandising and visual standards, tailored to the store's unique needs and consistently set to brand guidelines. Manage operational efficiency to ensure products are processed, presented, and priced accurately.
• Ensure compliance with loss prevention, product protection standards, safety guidelines, and security protocols. Lead shortage control efforts by effectively managing asset protection initiatives and overall store operations.
• Ensure each department has a strategic hiring plan to fill open positions timely, actively supporting recruiting and interviewing efforts. Facilitate team career development conversations to ensure a ready-now bench of store talent.
• Ensure structured onboarding completion to prepare your team to deliver service, selling, and operational excellence, while leading continuous learning efforts to drive ongoing growth and performance.
• Build meaningful team connection, foster positive store culture, and champion retention and engagement through recognizing associate value and contributions.
• Lead the adoption and optimization of store systems and processes. Help the team navigate competing priorities and change by providing context, guidance, and support to adapt and execute effectively.

Skills and Abilities

• Ability to successfully apply analytics, experience, and judgement to make timely and effective business, people, and profitability decisions.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to develop others through mentorship, effective communication, and side-by-side coaching.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• 3+ years of Retail Store Management experience and a dedication to customer experience excellence.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.