Human Resource Information System (HRIS) Lead

DelDOT; Dover (DE); On-site; USD 85,000 - 110,000; Full time

Job summary

DelDOT is seeking a Lead HRIS professional to provide system analysis and consultation for HRIS applications supporting Pension Administration and related processes. You will lead project management efforts, analyze functional and system problems, and recommend enhancements while ensuring compliance with state laws.

The role may involve supervising staff and coordinating across state agencies, education institutions, and vendors.

Qualifications

• Three years' experience in researching, analyzing and interpreting data to resolve automated information system inquiries, requests, or problems, or to meet automated information system training needs.
• One year of experience analyzing and evaluating HRIS applications to ensure compliance with state and federal laws, rules regulations, policies and procedures.
• Six months' experience in information systems project management such as planning, scheduling, staffing, coordinating, controlling, monitoring, evaluating and reporting on status of information systems projects.
• Coursework, training and/or work experience in staff supervision which may include performing as a lead worker overseeing the work of others.

Responsibilities

• Provides system analysis and consultation for HRIS applications, helpdesk operations, system training, and data reporting to end users which may include all state agencies, school districts, charter schools, higher education institutions, vendors, outside organizations, counties, and municipalities.
• Researches and resolves customer inquiries, requests, system problems, or training and education needs; performs scheduled activities, and recommends solutions or alternate methods to meet requirements.
• Monitors reports and processes data change requests to update or correct data in the system and resolves issues and user access/security; documents and tracks customer or training inquiries and resolutions using an internal automated system.
• Ensures compliance with state and federal laws, rules, regulations, standards, policies, and procedures pertaining to statewide HRIS.
• Participates in HRIS business requirements analysis, system testing, change management or training of system implementations, upgrades, updates, and enhancements.
• Conducts special assignments and projects.
• Develops, runs, maintains, and supports a variety of reports or queries utilizing appropriate reporting tools for ongoing customer needs.
• Runs processes to make corrections or updates to ensure employee data, pay, and benefits reflect accurately.
• Maintains, reviews, verifies, and updates system tables and configuration to ensure compliance with all state business practices, federal and state regulations, and laws.
• Reviews existing business processes, policies, and procedures, identifying opportunities for process improvement and increased efficiency.
• Participates in meetings, conference calls, and presentations.
• Updates HRIS procedures, job aids, and/or training material for staff and end users.
• May evaluate the effectiveness of training programs, courses, curricula, and training resources and modify them to meet needs and plan, develop, coordinate, and deliver system training and education courses and curricula, services, and activities such as instructor-led classroom, on-the-job or virtual training, or workshops.
• Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• Performs other related duties as required.

Skills

Data analysis

HRIS

System consultancy

Project coordination

Job description

Summary Statement

This is the lead and project management level of HRIS work providing system analysis and consultation at the State level for HRIS applications supporting Pension Administration and associated business processes.� This level is responsible for leading and making decisions on production processes and analyzing functional and/or system processes or problems, recommending solutions or system enhancements and modifications.� While some positions in this class supervise two or more full time positions, supervision is not a requirement of this level due to the complexity of project management work performed.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.� Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Provides system analysis and consultation for HRIS applications, helpdesk operations, system training, and/or data reporting to end users which may include all state agencies, school districts, charter schools, higher education institutions, vendors, outside organizations, counties, and municipalities.
• Researches and resolves customer inquiries, requests, system problems, or training and education needs; performs scheduled activities, and recommends solutions or alternate methods to meet requirements.
• Monitors reports and processes data change requests to update or correct data in the system and resolves issues and user access/security; documents and tracks customer or training inquiries and resolutions using an internal automated system.
• Ensures compliance with state and federal laws, rules, regulations, standards, policies, and procedures pertaining to statewide HRIS.
• Participates in HRIS business requirements analysis, system testing, change management or training of system implementations, upgrades, updates, and enhancements.
• Conducts special assignments and projects.
• Develops, runs, maintains, and supports a variety of reports or queries utilizing appropriate reporting tools for ongoing customer needs.
• Runs processes to make corrections or updates to ensure employee data, pay, and benefits reflect accurately.
• Maintains, reviews, verifies, and updates system tables and configuration to ensure compliance with all state business practices, federal and state regulations, and laws.
• Reviews existing business processes, policies, and procedures, identifying opportunities for process improvement and increased efficiency.
• Participates in meetings, conference calls, and presentations.
• Updates HRIS procedures, job aids, and/or training material for staff and end users.
• May evaluate the effectiveness of training programs, courses, curricula, and training resources and modify them to meet needs and plan, develop, coordinate, and deliver system training and education courses and curricula, services, and activities such as instructor-led classroom, on-the-job or virtual training, or workshops.
• Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• Performs other related duties as required.

Job Requirements

JOB REQUIREMENTS for HRIS Lead Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Three years' experience in researching, analyzing and interpreting data to resolve automated information system inquiries, requests, or problems, or to meet automated information system training needs.
• One year of experience analyzing and evaluating HRIS applications to ensure compliance with state and federal laws, rules regulations, policies and procedures.
• Six months' experience in information systems project management such as planning, scheduling, staffing, coordinating, controlling, monitoring, evaluating and reporting on status of information systems projects.
• Coursework, training and/or work experience in staff supervision which may include performing as a lead worker overseeing the work of others.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.� It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.� For education and training, list name of educational provider, training course titles and summary of course content.�� Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application online, all future correspondence related to your application will be sent via email.� Please keep your contact information current.� You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.� Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com.� If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail]. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.