Employment Services Specialist III

State-of-Delawar; Wilmington (DE); Sur place; USD 52 000 - 76 000; Plein temps

Avantages offerts par ce poste

Telework eligible

Résumé du poste

The State of Delaware is hiring an Employment Services Specialist III to serve as Local Veterans Employment Representative (LVER). You will advocate for veterans by creating employment opportunities, engaging employers, and delivering outreach across industries.

Responsibilities include guiding veteran candidates through training, maintaining documentation, and reporting per state guidelines while coordinating with community organizations to strengthen veteran workforce services.

Qualifications

• Two years experience in career counseling which includes assisting hard to serve job seekers to develop realistic and achievable employment goals; interviewing to obtain facts and explore issues; identifying obstacles or barriers to employment and jointly formulating employability development plans directed at employment outcomes.
• Two years experience in presenting training courses using a variety of training methods such as lecture, structured exercises, role play or group discussion as well as the use of training materials such as overheads, PowerPoint, handouts or videos.
• One year experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individuals human service needs.
• One year experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• One year experience in using standard computer software programs for word processing, spreadsheets or databases.
• One year experience in narrative report writing.

Responsabilités

• Conducts individual and group intake sessions to orient job seekers and employers to the services available and instructs and coaches job seekers/employers on using resources/equipment available.
• Conducts individual or group assessments to determine level of service needs.
• Identifies job seeker's employment potential using assessment tools and labor market information.
• Assists job seekers to develop realistic and achievable employment goals; identifies obstacles/barriers to employment; jointly formulate employability development plans directed at employment outcomes.
• Refers clients to employers for possible job placement based upon comparison of applicant qualifications to employer job requirements.
• Refers clients to educational and other support service agencies to resolve obstacles to employment.
• Develops job placement opportunities.
• Works with eligible job seekers to obtain training from state approved training institutions or explores other avenues for pursuing training and employment goals.
• Monitors job seeker's progress towards completion of employability development plan and modifies as necessary.

Connaissances

Career counseling

Training delivery

Case management

Regulatory interpretation

Computer software proficiency

Narrative report writing

Outils

Word processing

Spreadsheets

Databases

Description du poste

Summary Statement

This Employment Services Specialist III position will serve as the Local Veterans Employment Representative (LVER). You will be responsible for advocating on behalf of veterans by developing meaningful employment opportunities through strategic outreach and employer engagement. This outreach spans multiple industries, promotes veteran hiring initiatives through informational sessions, and includes participation in community events to expand awareness of veteran workforce services.

Responsibilities also include identifying appropriate opportunities for qualified veteran candidates, facilitating training services, and maintaining documentation and reporting in accordance with state employment services guidelines. This role focuses on marketing the benefits of hiring veterans, emphasizing the value, skills, and experience veterans bring to the workforce, and strengthening connections between employers, community organizations, and state workforce services.

Selective Requirement

Selective Requirements must be met in addition to the job requirements. Applicants who do not possess the selective requirement will not be qualified.

• Must be an honorably discharged veteran.

A legible copy of Form DD214 must be dropped off at one of the Department of Human Resources (DHR) offices or fax your form to [e-mail] by 4:30 p.m. on the business day following the closing date on the posting. Veterans requiring additional information regarding DD214's may contact Veteran's Affairs at www.va.gov or by calling their office toll free at 1-800-827-1000.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Conducts individual and group intake sessions to orient job seekers and employers to the services available and instructs and coaches job seekers/employers on using resources/equipment available.
• Conducts individual or group assessments to determine level of service needs.
• Identifies job seeker's employment potential using assessment tools and labor market information.
• Assists job seekers to develop realistic and achievable employment goals; identifies obstacles/barriers to employment; jointly formulate employability development plans directed at employment outcomes.
• Refers clients to employers for possible job placement based upon comparison of applicant qualifications to employer job requirements.
• Refers clients to educational and other support service agencies to resolve obstacles to employment.
• Develops job placement opportunities.
• Works with eligible job seekers to obtain training from state approved training institutions or explores other avenues for pursuing training and employment goals.
• Monitors job seeker's progress towards completion of employability development plan and modifies as necessary.

Job Requirements

JOB REQUIREMENTS for Employment Services Specialist III

• Two years experience in career counseling which includes assisting hard to serve job seekers to develop realistic and achievable employment goals; interviewing to obtain facts and explore issues; identifying obstacles or barriers to employment and jointly formulating employability development plans directed at employment outcomes.
• Two years experience in presenting training courses using a variety of training methods such as lecture, structured exercises, role play or group discussion as well as the use of training materials such as overheads, PowerPoint, handouts or videos.
• One year experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individuals human service needs.
• One year experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• One year experience in using standard computer software programs for word processing, spreadsheets or databases.
• One year experience in narrative report writing.

Additional Posting Information

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.

• Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com.
• If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail].

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.