Human Resource Generalist - Hybrid (Cleveland, OH or Philadelphia, PA)

OneDigital; Cleveland (OH); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an HR Generalist to join their dynamic team. This role emphasizes client management and operational excellence, where you will manage payroll, support HR initiatives, and foster strong client relationships. Ideal candidates will have 4-6 years of HR experience, a Bachelor’s in HR or Business Administration, and a passion for helping others succeed. Join a people-first culture that values diversity and inclusion, and be part of a mission to empower individuals to achieve their best work and live their best lives.

Qualifications

• 4-6 years of HR experience required, with a focus on client management.
• Strong HR knowledge and project management skills essential.

Responsibilities

• Manage multi-state payroll and HR processes for clients.
• Support HR Consultants with compliance and employee training.

Skills

Client Management

Communication Skills

Organizational Skills

Problem-Solving Skills

Interpersonal Effectiveness

Education

Bachelor’s in HR or Business Admin

SHRM-CP or HRCI-PHR certifications

Job description

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Our Newest Opportunity:

Role Summary:

At OneDigital, an HR Generalist is a developing HR professional who manages HR programs and projects, partnering with our internal team and clients to advance their business objectives. While remaining objective and independent, HR Generalists conduct research to solve issues, provide recommendations, identify workflows and processes, and support the overall HR team to achieve the client’s results. Responsibilities include executing and optimizing day-to-day HR processes, processing full cycle payroll, implementing strategic and tactical HR plans and processes, while ensuring efficient management of our client’s resources. This position is hybrid and may require local onsite travel to client locations.

Essential Duties and Responsibilities:

1. General HR Duties:
   • Support HR Consultant and clients on all tactical HR matters, including compliance, policy interpretation, HR audits, unemployment and Workers Compensation administration, performance management, hiring and dismissal support, compensation, labor management, and employee training and development.
   • Manage multi-state payroll and related activities, including wage calculations, deductions, bonuses, commissions, benefits reporting, and separation payments.
   • Work on system conversions and implementations related to payroll and time attendance.
   • Administer benefits, including enrollments, terminations, COBRA, open enrollment, and invoice reconciliation.
   • Provide remote and on-site consultative support to build strong client relationships.
   • Conduct HR research and assist in developing and implementing HR policies, procedures, programs, trainings, and reports.
   • Manage employee leave workflows and ensure accurate file maintenance.
   • Continuously seek knowledge in HR and business trends, sharing expertise with others.
2. Client Relationship and Account Management:
   • Collaborate with HR Consultants on client action plans and provide timely information to team members.
   • Develop and maintain relationships with client management and employees.
   • Identify opportunities to introduce solutions from OneDigital’s team.
3. Project Management:
   • Prioritize and manage time effectively according to client service plans.
   • Manage workload and changing priorities to ensure quality and timeliness.
   • Track and document all client work accurately.
   • Make work assignment recommendations and communicate anticipated overages.
4. Other Key Functions:
   • Model behavioral competencies and OneDigital values.
   • Follow and improve SOPs, tools, templates, and analytics for consistent client service.
   • Coordinate and participate in team development activities.
   • Support business development with HR expertise and promote services.
   • Participate actively in culture initiatives and meetings.
   • Perform other duties as needed.

Behavioral Competency Requirements:

• Communication, client management, interpersonal effectiveness, innovation, coaching, teamwork, efficiency, time management, customer service, initiative — demonstrating proficiency in these areas.

Other Qualifications, Skills, and Requirements:

• Ability to travel locally as required.
• Proven client management skills and HR advising passion.
• Integrity, professionalism, confidentiality.
• Excellent organizational and communication skills.
• Curiosity, creativity, problem-solving skills.
• Self-management, networking, knowledge development.

Education, Training & Experience:

• 4-6 years of HR experience; Bachelor’s in HR or Business Admin preferred.
• Experience with multi-state payroll preferred.
• SHRM-CP or HRCI-PHR certifications highly desirable.
• Strong HR knowledge, project management, and tech proficiency required.

Our compensation package includes base salary, potential bonuses, benefits, paid time off, and development programs. Learn more at www.onedigital.com/careers.

OneDigital is an equal opportunity employer, committed to diversity, equity, and inclusion. We celebrate differences and ensure all feel valued and supported.