Human Resource Generalist - Hybrid (Cleveland, OH or Philadelphia, PA)

Digital Insurance LLC; Cleveland (OH); Hybrid; USD 55,000 - 75,000; Full time

Job summary

A leading company in the insurance sector is seeking a Human Resource Generalist to join their hybrid team in Cleveland or Philadelphia. This role involves managing HR programs, ensuring compliance, and providing support for payroll and benefits administration. Ideal candidates will have 4-6 years of HR experience and relevant certifications.

Benefits

Health benefits

Wellbeing programs

Retirement plans

Paid time off

Development programs

Qualifications

• 4-6 years of HR experience required with a Bachelor’s degree preferred.
• Experience with multi-state payroll preferred.
• Certifications such as SHRM-CP or HRCI-PHR are highly desirable.

Responsibilities

• Manage multi-state payroll and related activities.
• Support HR Consultant and clients on all tactical HR matters.
• Conduct HR research and assist in developing policies and programs.

Skills

Communication

Interpersonal Effectiveness

Problem-Solving

Time Management

Customer Service

Education

Bachelor’s degree preferred

Tools

HRIS

Microsoft Office

Payroll systems

Job description

Human Resource Generalist - Hybrid (Cleveland, OH or Philadelphia, PA)

Human Resource Generalist - Hybrid (Cleveland, OH or Philadelphia, PA)

Apply locations Cleveland, OH; Philadelphia, PA
Full time; Posted 17 Days Ago; Job requisition id R7154

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Our Newest Opportunity:

Role Summary:
At OneDigital, an HR Generalist is a developing HR professional who manages HR programs and projects partnering with our internal team and clients to advance their business objectives. While remaining objective and independent, HR Generalists conduct research to solve issues, provide recommendations, identify workflows and processes, and support the overall HR team to achieve the client’s results. Responsibilities include executing and optimizing day-to-day HR processes, processing full cycle payroll, implementing strategic and tactical HR plans and processes, while ensuring efficient management of our client’s resources. This position is hybrid and may require local onsite travel to client locations.

Essential Duties and Responsibilities :

General HR Duties:

• Support HR Consultant and clients on all tactical HR matters, including federal, multi-state and local compliance, interpretation of policies and procedures, HR program audits, unemployment and Workers Compensation administration, performance management, hiring and dismissal protocols and support, compensation, labor management, and employee training and development.

• Manage multi-state payroll and related activities, including wage and overtime calculations, payroll deductions, paycheck advances, bonus runs, commissions, fringe benefit reporting, separation payments, payroll audits, and serve as client representative with state agencies, including setting up new states and local tax jurisdictions as needed.

• Work on system conversions and implementations related to payroll and time and attendance.

• Perform benefits administration including enrollments, terminations, COBRA, open enrollment, and invoice reconciliation.

• Provide remote and on-site consultative support to build strong client relationships.

• Conduct HR research and assist in developing, implementing, and executing HR policies, procedures, programs, trainings, and other HR services.

• Manage employee leaves of absence and other workflows to optimize HR functions.

• Maintain accurate files and data in shared drives.

• Continuously seek knowledge in HR and business trends, sharing expertise with others.

Client Relationship and Account Management:

• Collaborate with HR Consultants on client action plans and provide timely information to meet deadlines.

• Develop and maintain relationships with client management and employees.

• Identify opportunities to introduce solutions from OneDigital’s team.

Project Management:

• Prioritize and manage time effectively according to client service plans.

• Manage workload and changing priorities to ensure quality and timeliness of deliverables.

• Track time accurately and describe client work performed.

• Make work assignment recommendations to HR Consultants.

• Pre-plan and communicate anticipated overages in writing.

Other Key Functions:

• Model behavioral competencies and OneDigital values.

• Follow and improve SOPs, tools, templates, and analytics for consistent client service.

• Coordinate and execute weekly internal development calls.

• Support business development with HR expertise.

• Participate actively in company culture initiatives and meetings.

• Perform other duties as needed.

Behavioral Competency Requirements:

• Demonstrated proficiency in:

• Communication: Clear, open, honest; capable of facilitating difficult conversations.

• Client chameleon: Proactive and productive with diverse clients and teams.

• Interpersonal Effectiveness: Active listening, empathy, authentic connection.

• Innovation: Creativity, problem-solving, collaborative work in various environments.

• Account Management: Timely, proactive, relational engagement with clients.

• Coaching and Teamwork: Promote skill sharing, positive behaviors, and relationships.

• Efficiency & Effectiveness: Quality work, process streamlining.

• Time management: Effectively support multiple client relationships and tasks.

• Customer service: Positive attitude, problem-solving, responsiveness.

• Initiative: Proactive solutions, recognizing performance, driving progress.

Other Qualifications, Skills, and Requirements:

• Ability to travel locally as needed.

• Proactive in managing client requests and advising on HR.

• Integrity, professionalism, confidentiality.

• Excellent organizational and communication skills.

• Curiosity and creativity.

• Strong analytical and problem-solving skills.

• Self-management, resourcefulness, ability to work independently.

• Active networking and HR trend awareness.

• Development of social science knowledge related to clients and employees.

Education, Training & Experience:

• 4-6 years of HR experience; Bachelor’s preferred.

• Experience with multistate payroll preferred.

• SHRM-CP and/or HRCI-PHR certifications highly desirable.

• Solid HR knowledge, understanding of employment laws, multistate experience ideal.

• Cross-functional work ability.

• Proficiency in project management, Microsoft Office, HRIS, Zoom, Teams; payroll systems experience preferred.

The base pay depends on skills, education, experience, and location. Benefits include health, wellbeing, retirement, paid time off, and development programs. Reimbursement for job-related expenses and employee perks are also offered. For more info, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer committed to diversity, equity, and inclusion. We celebrate differences and ensure our people feel seen, valued, and supported.

We consider qualified applications regardless of background, including criminal records, per applicable laws. For questions about our policies, contact us after applying.

We use AI technologies to enhance our recruitment, including candidate filtering and rediscovery. AI supports our process but does not replace human judgment. You may opt out where laws allow.

Thank you for your interest in joining OneDigital!