Human Resource Generalist

HomeWell Care Services, Inc.; Upland (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Opportunity for advancement

Paid time off

Job summary

HomeWell Care Services, Inc. is seeking an experienced HR Generalist to lead full-cycle recruitment, employee relations, and California-compliant HR operations.

The ideal candidate will handle complex employee issues, advise management, and navigate high-volume recruitment while maintaining thorough documentation and policy alignment.

Qualifications

• Minimum 4 years of progressive, hands-on human resources experience.
• Demonstrated experience handling employee relations and performance-management issues.
• Demonstrated full-cycle recruiting experience.
• Experience independently preparing or administering corrective actions and employee documentation.
• Working knowledge of California employment and wage-hour requirements.
• Experience with employee onboarding and separations.
• Strong documentation and organizational skills.
• Ability to handle confidential and sensitive employee information appropriately.

Responsibilities

• Manage full-cycle recruiting from job posting through hire for high-volume caregiver hiring.
• Handle employee relations, investigations, coaching, documentation, and corrective actions.
• Maintain California compliance for wage-hour, leaves, records, and unemployment claims.
• Oversee onboarding, orientation, training, and employee record maintenance.
• Support performance management and disciplinary actions; track issues to resolution.
• Develop and implement HR policies and procedures; review existing processes and suggest improvements.
• Prepare HR reports and metrics; maintain accurate HR documentation and files.

Skills

Employee relations

Full-cycle recruiting

California wage & hour knowledge

Onboarding

Performance management

HR documentation

HR policy development

Confidential information handling

Independent decision making

Education

HR certification (PHR/SHRM-CP)

Tools

HRIS

ATS

Payroll systems

Job description

Benefits:

• Company parties
• Competitive salary
• Opportunity for advancement
• Paid time off

HomeWell Care Services is seeking an experienced Human Resources Generalist to take an active role in recruiting, employee relations, performance management, compliance, onboarding, payroll, and day-to-day HR operations.

This is not an entry-level HR position.

The ideal candidate has several years of hands‑on human resources experience and is comfortable independently managing employee issues, advising management, recruiting in a high‑volume environment, documenting corrective action, and navigating California employment requirements.

This position requires someone who can move beyond administrative HR support and exercise sound professional judgment when handling real‑world employee situations.

Key Responsibilities

Recruiting & Workforce Management

• Manage full‑cycle recruiting from job posting through hire.
• Recruit, screen, interview, and evaluate candidates.
• Maintain an active candidate pipeline for high‑volume caregiver hiring.
• Improve recruiting sources, screening methods, interview processes, and candidate quality.
• Coordinate background checks, employment documentation, and pre‑employment requirements.
• Monitor staffing needs and proactively recruit ahead of anticipated demand.
• Track recruiting metrics, including applicant volume, qualified candidates, interviews, hires, turnover, and source effectiveness.

Employee Relations

• Serve as a primary HR resource for employees and management.
• Address employee complaints, attendance issues, workplace conflicts, policy violations, and performance concerns.
• Conduct and document employee‑relations investigations.
• Prepare and administer coaching, written warnings, performance improvement plans, and other corrective actions.
• Assist management with difficult employee conversations and termination decisions.
• Maintain accurate and defensible documentation of employee‑relations matters.

California HR Compliance

• Maintain working knowledge of applicable California and federal employment requirements.
• Help ensure compliance with wage‑and‑hour requirements, meal and rest periods, overtime, sick leave, leaves of absence, workplace policies, and required documentation.
• Maintain compliant personnel records and employee files.
• Assist with unemployment claims, workers' compensation matters, leaves of absence, and employment verification.
• Identify potential compliance concerns and elevate significant risks to leadership when appropriate.

Onboarding & Offboarding

• Manage the employee onboarding process.
• Ensure required documentation, background checks, orientation, training, and employment requirements are completed.
• Maintain accurate employee records within company HR/payroll systems.
• Manage employee separations and offboarding documentation.
• Coordinate final‑pay and termination processes with management and payroll.

Performance Management

• Support managers in addressing employee performance and conduct issues.
• Develop appropriate documentation and corrective‑action plans.
• Track performance issues through resolution.
• Help management distinguish between coaching, corrective action, and termination situations.

HR Administration

• Maintain personnel files and HR documentation.
• Assist with payroll and employee‑record changes.
• Maintain HR reports and metrics.
• Review existing HR processes and recommend improvements.
• Assist leadership with development and implementation of HR policies and procedures.

Required Qualifications

• Minimum 4 years of progressive, hands‑on human resources experience.
• Demonstrated experience handling employee relations and performance‑management issues.
• Demonstrated full‑cycle recruiting experience.
• Experience independently preparing or administering corrective actions and employee documentation.
• Working knowledge of California employment and wage‑and‑hour requirements.
• Experience with employee onboarding and separations.
• Strong documentation and organizational skills.
• Ability to handle confidential and sensitive employee information appropriately.
• Ability to work independently and make sound HR recommendations to management.

Strongly Preferred

• 5+ years of progressive HR experience.
• HR Generalist, Senior HR Coordinator, HR Business Partner, or HR Manager experience.
• Experience supporting a high‑volume hourly workforce.
• Healthcare, home care, staffing, hospitality, retail, manufacturing, or other labor‑intensive industry experience.
• Experience with California workers' compensation, unemployment, leaves of absence, and employee investigations.
• PHR, SHRM‑CP, PHRca, or similar HR certification.
• Experience with HRIS, ATS, payroll, or workforce‑management systems.

Who Will Succeed in This Position

We are looking for someone who has already handled difficult HR situations - not someone seeking their first opportunity to learn HR.

A successful candidate should be able to discuss specific examples of:

• Handling a difficult employee‑relations issue.
• Conducting a workplace investigation.
• Coaching a manager through a performance problem.
• Preparing corrective‑action documentation.
• Managing an employee termination.
• Resolving a California wage‑and‑hour or compliance concern.
• Recruiting successfully in a difficult labor market.
• Improving an HR process rather than simply administering it.

This is a hands‑on position for an HR professional who enjoys building processes, solving employee issues, recruiting strong employees, and supporting a growing organization.