Human Resource Generalist

AgileGrid Solutions; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health/dental/vision

Telehealth

Paid time off + holidays

Retirement plan & tuition assistance

CEUs & supervision

Mileage reimbursement

PSLF eligibility

NHSC loan repayment

Job summary

RiverValley and Affiliates is seeking a human resources generalist to support the New Mexico Solutions division in Albuquerque. This full-time role focuses on employee relations, onboarding, recruitment support, policy interpretation, and HRIS maintenance within RVA’s HR team.

The ideal candidate has strong HR knowledge, compliance experience, and is bilingual in English and Spanish. Travel between agency locations and a valid driver’s license are expected.

Qualifications

• Strong understanding of HR practices, employment law, and compliance requirements.
• HS diploma required; Bachelor’s degree preferred in HR, Business Administration, Healthcare Administration, or related field.
• Prior experience in healthcare or behavioral health settings is highly desirable.
• Bilingual English/Spanish preferred to better serve diverse community needs.

Responsibilities

• Provide local employee relations support, policy interpretation, performance concerns, and conduct issues; coach supervisors on employee relations with confidentiality and proper record-keeping.
• Onboard new employees, assist with recruitment, ensure HRIS data accuracy, and maintain employee records; assist with audits and compliance documentation.
• Support training on workplace conduct, policies, and compliance; foster employee engagement and a positive workplace culture; contribute to HR process improvements.

Skills

HR practices

Employment law

Compliance

Bilingual English/Spanish

HRIS

MS Office

Organizational skills

Multitasking

Education

High school diploma or GED

Bachelor’s degree in HR / Business Administration / Healthcare Administration

Tools

HRIS

Job description

About The Company

RiverValley and Affiliates is a distinguished organization committed to delivering high-quality behavioral health services and fostering a supportive work environment. As a recognized leader in the healthcare sector, we focus on community-based care, ensuring that individuals receive comprehensive, personalized treatment tailored to their unique needs. Our dedication to clinical excellence, innovation, and community engagement has established us as a trusted partner in mental health and substance use disorder treatment. We are proud to be a Certified Community Behavioral Health Clinic (CCBHC), which underscores our mission to expand access to integrated care and improve outcomes for the populations we serve.

About The Role

The Human Resources Generalist at RiverValley and Affiliates serves as the primary local HR support for our New Mexico Solutions division in Albuquerque, NM. Operating as part of the RVA Human Resources team, this full-time position plays a vital role in supporting employees and leadership through a variety of HR functions. The role involves managing employee relations, onboarding new hires, supporting recruitment efforts, ensuring compliance with organizational policies, and maintaining accurate HR records within the HRIS system. The Human Resources Generalist is instrumental in fostering a positive workplace culture, ensuring HR practices are consistent, timely, and aligned with organizational standards. This position offers an excellent opportunity for a dedicated HR professional to contribute to a mission-driven organization that prioritizes professional growth, clinical excellence, and community impact.

Qualifications

• The ideal candidate will possess a strong understanding of HR practices, employment law, and compliance requirements.
• A minimum of a high school diploma or GED is required, with a preference for candidates holding a Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or related fields.
• Prior experience in human resources, particularly within healthcare or behavioral health settings, is highly desirable.
• Bilingual proficiency in English and Spanish is preferred to better serve diverse community needs.
• Candidates should demonstrate excellent organizational skills, attention to detail, and the ability to manage multiple priorities effectively.
• Proficiency with HRIS systems, Microsoft Office, and general office technology is preferred.
• A valid driver’s license and willingness to travel between agency locations are essential, along with the ability to operate a motor vehicle safely.

Responsibilities

• The Human Resources Generalist will undertake a broad spectrum of responsibilities to support the HR function within New Mexico Solutions. Key duties include providing local employee relations support by addressing workplace questions, policy interpretation, performance concerns, and conduct issues. The role involves coaching supervisors on employee relations matters, documentation, and consistent policy enforcement, ensuring confidentiality and proper record-keeping. The role also encompasses onboarding new employees, facilitating a smooth transition into the organization through communication, orientation, and follow-up to enhance early retention.
• Supporting recruitment efforts is another critical aspect, involving collaboration with recruiters and leadership to identify staffing needs, coordinate interviews, and provide insights into local market challenges. The HR Generalist will ensure HRIS data accuracy, maintain employee records, and assist with compliance documentation, training, and audit readiness. Additionally, the role includes serving as a point of contact for employee benefits, leave, accommodations, and workers’ compensation inquiries, guiding employees and managers through HR processes.
• Fostering employee engagement and a positive workplace culture is also a priority. The HR Generalist will participate in employee recognition, retention initiatives, and conduct stay interviews or listening sessions to gather feedback. Supporting training programs on workplace conduct, policies, and compliance will help promote a professional environment aligned with the organization’s mission and values. Continuous process improvement efforts will be encouraged to enhance HR workflows, communication, and documentation practices, ensuring operational efficiency and consistency across the organization.

Benefits

• Health, dental, and vision insurance, as well as Telehealth services.
• Paid time off and nine holidays are provided to promote work-life balance.
• Retirement plan options, tuition reimbursement, and free continuing education units (CEUs) to support ongoing learning.
• Employees have access to clinical supervision, wellness programs, and employee assistance programs to foster mental and physical health.
• Mileage reimbursement is available for work-related travel.
• Our organization is an eligible employer for the Public Service Loan Forgiveness (PSLF) program.
• Additionally, clinical staff may qualify for the National Health Service Corps (NHSC) Loan Repayment Program, further demonstrating our commitment to supporting our team members' financial and professional growth.

Equal Opportunity

RiverValley and Affiliates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected status under applicable law. We believe that a diverse workforce enhances our ability to serve our communities effectively and fosters a culture of respect, innovation, and collaboration.