Human Resource Generalist

Serigor inc.; San Rafael (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Serigor inc. is seeking an experienced HR consultant based in San Rafael, California to manage client relationships and deliver outsourced HR services. The role requires a minimum of 5 years in HR, proficiency in various HR software, and strong communication skills. You will be responsible for client engagement, project management, and training HR staff.

Candidates with a Bachelor’s degree and HR certifications will have a competitive edge. Join us to help clients simplify HR processes and drive satisfaction.

Qualifications

• 5 to 7 years of HR experience in benefits administration, leave administration, or employee relations.
• Experience with HRIS, payroll, or cloud-based HR systems.
• SPHR/SPHR, SHRM-SCP or PHR certification is a plus.

Responsibilities

• Act as the primary point person for client relationships.
• Render HR consulting services and outsourced HR administration services.
• Manage client project plans and scheduling meetings.
• Provide research and expertise for collateral offerings.
• Train and coach HR Associates.

Skills

Excellent communication skills

Excellent customer service skills

Intermediate knowledge of Microsoft Office

Ability to take initiative

Excellent time management skills

Ability to train and delegate

Problem-solving skills

Education

Bachelor’s Degree

Master's degree or HR Certification (preferred)

Tools

ADP

Paycom

Paylocity

Job description

Job Description

ESSENTIAL TASKS, DUTIES AND RESPONSIBILITIES include the following steps to provide simplicity and service to our clients. Others may be assigned.

• Act as the primary point person for client relationships, responsible for client engagement and satisfaction.
• Render HR consulting services such as HRMS/Payroll system implementations, developing employee handbooks, and compliance training.
• Render outsourced HR administration services such as leave administration, payroll, compliance, onboarding, off-boarding, and employee relations to clients. Develop and deliver communications to clients.
• Manage client project plans and scheduling of client meetings. Periodically conduct on-site visits and/or consulting engagements for client offices.
• Coordinate and perform onboarding, benefits administration, payroll, leave administration, and employee relations with limited supervision.
• Provide research and professional expertise to assist with preparation of collateral offerings (i.e. newsletter articles; presentations to professional affiliates, blogs, model documents for client use, etc.).
• Train and coach HR Associates.
• Provide backup to other consultants as needed and other tasks as requested.

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Knowledge, Skills and Abilities

That demonstrate professionalism, passion and ways to use technology for good.

• Excellent communication skills: written, public speaking and presentation preparation.
• Excellent customer service skills, professionalism and tact.
• Intermediate knowledge of Microsoft Office products such as Word, Excel and PowerPoint, as well as use of the Internet. Proficient knowledge of ADP, Paycom, Paylocity, or other HRMS/Payroll system. Ability to lean and adopt use of technology and software applications.
• Ability to be resourceful, take initiative, solve problems and offer solutions.
• Works well with others in a fast-paced environment and is responsive to co-workers and colleagues.
• Ability to train, delegate, provide oversight and give feedback.
• Adaptability and flexibility to address issues and respond to client needs.
• Excellent time management skills and ability to manage competing priorities and high volumes.
• Ability to multi-task, understand urgency and deal with changing priorities and deadlines.
• Proficient at project planning and time management.
• Ability to forge relationships and build trust with clients, carriers and internal stakeholders.

Qualifications

Education and Experience

• 5 to 7 years of HR experience plus experience in one or more of the following disciplines: benefits administration, leave administration, or employee relations.
• Bachelor’s Degree Required, Master degree and/or HR Certification preferred.
• Demonstrable experience with an HRIS, payroll, or other cloud-based HR systems – experience with system implementation a plus.

Certificates, Licenses, Registration

• SPHR/SPHR, SHRM-SCP or PHR certification is a plus!

Additional Information

All your information will be kept confidential according to EEO guidelines.