Human Resource Generalist

1A Auto, Inc.; Nashua (NH); Hybrid; USD 65,000 - 80,000; Full time

Job summary

1A Auto is seeking a Human Resource Generalist to support onboarding, compliance, payroll, and benefits administration in a fast-paced e-commerce environment.

The role requires 5+ years of progressive HR experience, strong communication, confidentiality, and proficiency with ADP Workforce Now and MS Office. You will help foster a positive culture and ensure accurate HR records while partnering with leadership across the organization.

Qualifications

• Bachelor’s degree or equivalent required.
• Minimum of 5 years of progressive HR experience.
• PHR or SHRM-CP certification preferred but not required.
• Knowledge of employment laws (remote and onsite workforce), benefits administration, HRIS systems, and compliance requirements.

Responsibilities

• Onboarding & employee experience: ensure smooth onboarding for temporary and direct hires; provide onboarding plans and benefits information.
• Compliance & recordkeeping: maintain compliance with federal, multi-state, and local employment laws; manage HR records.
• HR systems & payroll support: assist with HRIS/Payroll (ADP Workforce Now); support payroll processing and reporting.
• Benefits administration: coordinate annual benefits and enrolment; reconcile invoices.
• Offboarding: handle offboarding documentation and unemployment claims; ensure compliant exit processes.
• Data analysis & reporting: assist with HR data analysis and reporting; identify improvement opportunities.
• Policy & training support: stay updated on HR regulations; assist with training.
• Culture & engagement: promote core values and employee morale.

Skills

Communication

Organizational skills

Adaptability

Technology skills

Customer service

Confidentiality

Education

Bachelor's degree or equivalent

Tools

ADP Workforce Now

MS Office Suite

Job description

1A Auto is a high-growth, online retailer of quality auto parts. We are a leader in the automotive industry and in technology and are positioned for further growth. We are looking for strong, innovative candidates to join our exceptional team, make valuable contributions, and help us achieve our goal to exceed our customers’ expectations.

1A Auto is a high growth global e-commerce company, and we pride ourselves on employing the best talent. Each team member brings a unique skill set to the table and collectively have a track record of accomplishing the most challenging of goals. We are an online aftermarket auto parts retailer headquartered northwest of Boston. We are a leader in our market and are positioned for further growth. We offer a great “can-do” culture, a casual work environment, and the opportunity to apply your skills in a rewarding situation.

We are passionate about empowering people to do their own auto repairs. Our company’s mission is to make your car projects go smoothly and to become your trusted source for auto parts. We treat our customers like family. And our niche is to provide great value, exceptional customer service and education to make customers confident in their decision to do their own repairs.

Overview of Human Resource Generalist

The Human Resource Generalist role at 1A Auto is a dynamic position requiring strong, documented HR experience, a proactive attitude, and the ability to work well under pressure. This individual will help to create a positive culture and contribute to the success of the HR department, while being a champion of our company’s core values.

The Human Resource Generalist will be responsible for supporting the HR functions at 1A Auto. This includes working within the HR processes, systems, and services. The position also includes office management duties. The ideal candidate will have at least 5 years of Human Resources experience and a strong work ethic.

General Responsibilities

Onboarding & Employee Experience

• Ensure smooth onboarding experience for both temporary and direct hires, providing them with onboarding plans, HR policies, internal procedures, and benefits offerings.
• Foster positive relationships and promote a healthy work environment.
• Support the HR team with employee relations, engagement, and training initiatives.

Compliance & Recordkeeping

• Maintain compliance with ever-changing federal, multi-state, and local employment laws and regulations.
• Manage HR records accurately and maintain confidentiality and privacy.
• Administer FMLA, state paid leave programs, workers' compensation, COBRA, FLSA, and other related laws.

HR Systems & Payroll Support

• Collaborate with the Manager of Human Resources and Payroll Manager to support HRIS/Payroll (ADP Workforce Now).
• Assist in payroll processing, time and attendance, and reporting.
• Manage HR software and system issues, efficiency, and effectiveness.

Benefits Administration

• Coordinate annual benefit and open enrollment processes.
• Handle monthly reconciliation of medical and ancillary invoices.

Offboarding

• Process offboarding documentation, including exit interviews and final benefits employees.
• Assist with unemployment claims by gathering documentation, providing accurate responses to unemployment agencies, and ensuring compliance with laws and company policies.
• Administer offboarding procedures ensuring legal compliance and a positive exit experience for all.

Data Analysis & Reporting

• Support the HR team with data analysis and reports as needed.
• Assist in identifying areas for improvement within HR functions.

Policy & Training Support

• Keep up to date on HR regulations and policies, making necessary updates and helping with training when needed.
• Advise leadership on compliance matters and HR-related issues.

Culture & Engagement

• Promote company core values and principles.
• Champion global recognition program, Empower
• Create ways to improve employee morale, productivity, and retention.

Experience & Qualifications

• Education: Bachelor’s degree or equivalent required.
• Minimum of 5 years of progressive HR experience.
• Certifications: PHR or SHRM-CP certification is preferred but not required.
• HR Expertise: Knowledge of employment laws (remote and onsite workforce), benefits administration, HRIS systems, and compliance requirements.
• Communication: Excellent written and verbal communication skills, with a focus on professional interaction and confidentiality.
• Organizational Skills: Strong attention to detail and excellent organizational skills.
• Adaptability: Ability to work in a fast-paced environment and learn new skills as necessary.
• Technology Skills: Proficiency in ADP Workforce Now, MS Office Suite, and general HR systems management.
• Customer Service: Excellent interpersonal skills and the ability to engage effectively with employees at all levels.

Additional Expectations

• As a member of the HR team, professionalism in appearance, communication, and conduct is always essential, given the team's visibility across the organization. Ability to work independently and collaboratively within a team.
• A focus on continuous learning and adapting existing skills.
• Foster a fun and positive atmosphere while contributing to the company’s overall success.

Annual compensation range is commensurate with experience $65,000-$80,000 annually

Please note: This job description is not all inclusive and is intended to capture most of the job functions.

1A Auto is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All employment decisions are based on qualifications, merit, and business need.