Human Resource Coordinator

Hotel Valencia Santana Row; San Jose (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Life insurance

Paid Time Off

Paid Community Service Days

Job summary

Hotel Valencia Santana Row is seeking a Human Resource Coordinator to assist in various HR functions, including recruitment, benefits administration, and employee engagement. The ideal candidate should have excellent communication skills, be bilingual (preferred), and demonstrate strong organizational capabilities. This role plays a critical part in supporting the HR team to ensure compliance and promote a positive workplace culture. The position offers inclusive benefits like medical, dental, and paid time off.

Qualifications

• Bachelor's degree in Human Resources or related field preferred.
• Experience in HR administration is a plus.
• Ability to handle confidential information with integrity.

Responsibilities

• Assist with recruitment, onboarding, and employee relations.
• Administer benefits and compensation programs.
• Support training and development initiatives.
• Ensure compliance with employment regulations.

Skills

Excellent verbal and written communication skills

Bilingual (English/Spanish)

Strong time management and problem-solving skills

Proficiency in Microsoft Office Suite

Strong attention to detail

Strong organizational and leadership skills

Job description

Position Information

Position Title: Human Resource Coordinator

Reports To: General Manager and Corporate Director of Human Resources

Status: Non Exempt

Job Summary

The Human Resource Coordinator assists the General Manager and Corporate Director of Human Resources in all areas of Human Resources administration, including recruitment, employee relations, benefits administration, training coordination, and compliance with federal and state employment regulations.

Physical Requirements

• Sitting: Frequently – Standard office environment and furniture.
• Standing/Walking: Occasionally – During training sessions and when delivering documents throughout the hotel.
• Crouching: Occasionally – To place or retrieve items from lower shelves or floor areas.
• Stooping: Frequently – To access or retrieve files.
• Twisting: Frequently – While interacting with associates and guests or working at a computer.
• Handling: Frequently – Typing, handling documents, files, and phone communication.
• Grasping: Frequently – Opening doors, drawers, and handling office equipment.
• Pushing/Pulling: Occasionally – Up to 20 lbs. (chairs, file drawers, filing systems).
• Lifting/Carrying: Occasionally – Up to 10 lbs. (documents, binders, ledgers, supplies).

Working Environment

• Interior areas of the hotel, including office and operational departments
• Occasional work outside with exposure to varying weather conditions

Duties and Responsibilities

Human Resources Administration (Approx. 50%)

• Coordinate recruitment, selection, and onboarding of management and hourly team members
• Process and finalize new hires within the HRIS system
• Assist with development and implementation of HR policies and procedures
• Support benefits and salary administration
• Assist with training and development programs for both management and hourly employees
• Partner with managers to help reduce employee attrition
• Administer Workers’ Compensation claims and workplace safety programs
• Maintain employee and labor relations programs ensuring fair and consistent treatment of all employees
• Evaluate and coordinate reasonable accommodations for employees with disabilities
• Coordinate and host new hire orientation sessions
• Maintain job descriptions and performance appraisal documentation
• Maintain all applicant and personnel records
• Provide guidance to managers and supervisors on HR policies, employment law, and best practices
• Administer unemployment claims
• Ensure compliance with all state and federal employment and discrimination laws

Compensation and Benefits Administration

• Conduct annual wage surveys (including local market research)
• Assist with compensation and reward programs
• Support annual wage increase processes
• Assist with administration of employee benefit programs including:
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Voluntary Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Flexible Spending Accounts
  • 401(k)
  • Employee Assistance Program
  • Wellness Program
  • Travel Assistance Program
• Ensure compliance with federal and state recordkeeping requirements
• Maintain federal and state reporting compliance
• Manage federal and state labor law posting requirements

Training, Payroll, and HR Systems

• Assist with administration of training and development programs
• Assist in processing bi-weekly payroll
• Maintain and manage the HRIS system
• Provide administrative support to the General Manager, including reporting, scheduling, and organizational tasks

Employee Engagement

• Assist with hotel-sponsored employee events and programs
• Coordinate employee recognition initiatives and milestone celebrations
• Maintain employee communication boards and engagement initiatives
• Support charity and community involvement activities

General Responsibilities

• Train and motivate team members in delivering exceptional customer service
• Maintain integrity in cost control practices and proper maintenance of assets
• Attend all required meetings
• Maintain a clean and organized workspace
• Demonstrate professionalism and courtesy with all guests and team members
• Report unsafe conditions immediately
• Ensure hotel equipment remains in proper working condition
• Perform other duties as assigned by management

Essential Skills and Qualifications

• Excellent verbal and written communication skills
• Bilingual (English/Spanish) preferred
• Strong time management, public speaking, and problem-solving skills
• Proficiency in Microsoft Office Suite and presentation software
• Ability to operate media equipment such as projectors and computers
• Strong organizational, leadership, and interpersonal skills
• Ability to work collaboratively within a team environment
• Strong attention to detail
• Ability to communicate effectively with management and cross-departmental teams
• Handle confidential information

Benefits

• Medical, Dental, Life insurance
• Paid Time Off
• Paid Community Service Days

Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer

Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.