Human Resource Consultant IV

Kaiser Permanente; San Leandro (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Kaiser Permanente is seeking an individual contributor to serve as a liaison between HR Centers of Excellence and business stakeholders. The role focuses on influencing strategies, programs, policies, and procedures, while delivering HR support across multiple specialties and ensuring compliant, data-driven HR practices.

The position emphasizes HR investigations, reporting, and ongoing change management to align HR and business objectives.

Qualifications

• Bachelor’s degree or higher required with six years’ experience in HR or business operations.
• Experience across HR disciplines and knowledge of HR compliance.
• Strong ability to analyze organizational data and influence stakeholders.

Responsibilities

• Serve as liaison between HR Centers of Excellence and business stakeholders to influence HR strategies, programs, policies, and procedures.
• Provide HR support across specialties including equal opportunity/affirmative action, disability management, recruitment, compensation, benefits, and training; ensure HR activities align with KP standards.
• Conduct HR investigations and collaborate on reporting of employee information and external benchmarks.
• Support HR compliance by tracking regulatory changes and implementing designated changes.
• Assist in managing employee and labor relations issues, including performance management and adherence to regulatory requirements.

Skills

HR data analysis

Change management

Employee relations

Education

Bachelor’s degree in HR, business, social science, public administration or related field

Job description

This individual contributor is primarily responsible for serving as a liaison between HR Centers of Excellence and business stakeholders to influence the development and deployment of strategies, programs, policies, and procedures, conducting company human resources support activities departments, and ensuring successful implementation of organizational change efforts. This position works with HR and business partners to delivery solutions on employee and/or labor relations issues, conducts and/or partners on HR investigations, conducts reporting of Company employee information and external benchmarks, and supports HR compliance.

• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
• Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks as appropriate; and recognizing and capitalizing on improvement opportunities.
• Serves as first point of contact between HR Centers of Excellence and business stakeholders to influence the development and deployment of strategies, programs, policies, and procedures by assessing HR impact in consideration of changing business strategies; researching and analyzing organizational data and processes to identify trends, root causes, and potential solutions to HR issues; delivering data driven recommendations on HR efforts; and aligning and providing solutions in consideration of both HR and business objectives.
• Conducts company human resources support activities departments by providing support to internal and external stakeholders on diverse HR specialties (e.g., equal opportunity/affirmative action, disability management, recruitment and hiring options, compensation, employee benefits, training); performing human resources activities; ensuring human resources align with KP standards; and ensuring human resources activities are fully documented.
• Ensures successful implementation of organizational change efforts by identifying requirements; assessing information to identify solutions to obstacles and mitigating risks; consulting with internal stakeholders on change management strategy; providing input in the creation or revision of change management plans; developing communications; and monitoring ongoing impact of organizational changes or efforts on employees.
• Works with HR and business partners to deliver solutions on employee and/or labor relations issues by providing consultation on employee relations matters (e.g., performance management, employee discipline issues, bargaining, etc.); conducting research and providing advice and assistance on employment related regulations at the State and Federal level; administering collective bargaining agreements; advising employees and management regarding employee relations policies, procedures, and documentation; researching, identifying, and analyzing employee relations concerns; and coordinating problem resolution.
• Conducts and/or partners on HR investigations based on standard KP or negotiated labor practices by collecting and analyzing quantitative and qualitative data; leading interviews; researching key business issues; identifying potential action steps; creating appropriate documentation; and providing input and recommendations for the creation of corrective action plans.
• Conducts reporting of Company employee information and external benchmarks by compiling, completing, reviewing, and interpreting reports and analyses; identifying key insights to develop solutions for diverse HR issues; and identifying needs for new metrics or reports.
• Supports HR compliance by staying abreast of regulatory changes; conducting analysis on regulatory impacts; and supporting the implementation of designated changes.

Minimum Qualifications:

• Bachelors degree in Human Resources, Business, Social Science, Public Administration or related field and Minimum six (6) years experience in human resources or business operations. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.

Preferred Qualifications:

• Three (3) years experience as an HR generalist or working across multiple HR disciplines.
• Three (3) years health care experience.
• Three (3) years employee and labor relations experience

Disclaimer

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.