Human Resource Associate

JobAps; Dover (DE); Hybrid; USD 42,000 - 64,000; Full time

Job summary

JobAps in Delaware's Department of Correction HR Office seeks a Human Resource Associate to provide paraprofessional HR services across the hiring process, from reviewing applications to interviewing panels and outreach events.

You will enter transactions in the PHRST system, maintain personnel records, ensure compliance, and support confidential HR operations while coordinating with managers, applicants and staff.

Qualifications

• Must possess an Associates degree or higher.
• Statewide Human Resource Certification or professional human resource certification.
• One year of experience in paraprofessional or administrative support work for a human resource function.

Responsibilities

• Responds to inquiries, explains human resource services and applies human resource laws, rules, regulations, standards, policies and procedures.
• Conducts research for professional human resource staff; collects data and gathers information from employees, managers, applicants or the public; participates in the analysis of data collected and assists with the formulation of recommendations.
• Provides guidance and direction to employees, managers, applicants or others in registering or applying for human resource services.
• Processes a variety of transactions by entering, updating, modifying, deleting, retrieving and reporting on data in automated human resource information systems or other computerized systems.
• Creates and maintains personnel records and files.
• Reviews human resource forms, data and other information; ensures accuracy, completeness and compliance; and prepares correspondence, spreadsheets and presentations.
• Compiles data and prepares reports, statistics and statistical summaries, narrative summaries or other representations of data.
• Participates in developing internal procedures.
• Participates in meetings and conference calls with employees, managers, applicants and/or the public to gather information and understand human resource problems; may participate in interviews.
• Maintains confidentiality for all human resource related programs/services.
• May provide guidance/direction to or oversee technical and/or administrative support personnel.

Education

Associates degree or higher

Statewide Human Resource Certification or professional HR certification

One year of paraprofessional or administrative support HR experience

Job description

Summary Statement

This position will provide human resources services for the Department of Correction Human Resources Office. This position is in the Recruitment & Selection Unit. This unit has departmental responsibility for the hiring and selection process for all positions including but not limited to the Correctional Officers and Probation & Parole Officers. The selected incumbent will provide accurate guidance to managers, employees, applicants, contractors, interns, and others in all phases of the hiring process; reviews and rates employment applications; prepares recruitment plans; serve on interview panels; assists with recruitment events and employment outreach endeavors. This position will be responsible for entering transactions into our PHRST system which impacts human resource and payroll activities.

Essential Functions

Paraprofessional human resource work is characterized by the application of human resource laws, rules and regulations, providing technical assistance to employees, applicants and others in standard human resource transactions, human resource services, and maintaining personnel files. Examples of paraprofessional or technical responsibilities typically assigned include, but are not limited to those described in the Essential Functions below.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed.

• Responds to inquiries, explains human resource services and applies human resource laws, rules, regulations, standards, policies and procedures.
• Conducts research for professional human resource staff; collects data and gathers information from employees, managers, applicants or the public; participates in the analysis of data collected and assists with the formulation of recommendations.
• Provides guidance and direction to employees, managers, applicants or others in registering or applying for human resource services.
• Processes a variety of transactions by entering, updating, modifying, deleting, retrieving and reporting on data in automated human resource information systems or other computerized systems. This includes more complex human resource transactions such as calculating over-payments and under-payments, resolving issues and submitting corrections.
• Creates and maintains personnel records and files.
• Reviews human resource forms, data and other information; ensures accuracy, completeness and compliance; and prepares correspondence, spreadsheets and presentations.
• Compiles data and prepares reports, statistics and statistical summaries, narrative summaries or other representations of data.
• Participates in developing internal procedures.
• Participates in meetings and conference calls with employees, managers, applicants and/or the public to gather information and understand human resource problems; may participate in interviews.
• Maintains confidentiality for all human resource related programs/services.
• May provide guidance/direction to or oversee technical and/or administrative support personnel.

Job Requirements

JOB REQUIREMENTS for Human Resource Associate

Must possess at least one of the following:

• Possession of an Associates degree or higher.
• Possession of a Statewide Human Resource Certification or professional human resource certification.
• One year of experience in performing paraprofessional or administrative support work for a human resource function.

Additional Posting Information

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Conditions of Hire

Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Pre-employment Drug Testing: Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process. Upon a conditional offer, the applicant must undergo a pre‑employment base line two step tuberculin skin test (TST) as part of the hiring process.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E‑Verify system where the State will provide the federal government with each new hires Form I‑9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on‑line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.

Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com.

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail].

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.