Human Resource Assistant

Ultimate Staffing; Glendale (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Training & development

Tuition assistance

Job summary

Ultimate Staffing is seeking an Office Manager for a growing home care agency in Glendale, AZ. You will oversee daily office operations, coordinate caregiver scheduling, support clients and caregivers, and maintain compliant administrative processes.

This hands-on role may require providing direct patient care during caregiver shortages; the ideal candidate is organized, compassionate, and thrives in a fast-paced healthcare environment.

Qualifications

• High school diploma or GED required; associate's degree or relevant healthcare/administrative experience preferred
• Previous experience in office management, healthcare administration, home care, or a related field preferred
• Experience coordinating schedules, managing administrative operations, and supporting client services
• Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software systems
• Excellent organizational and time‑management skills with the ability to prioritize multiple responsibilities
• Strong problem‑solving skills and attention to detail
• Excellent verbal and written communication skills
• Ability to build and maintain professional relationships with clients, caregivers, referral sources, and community partners
• Comfortable attending community events and conducting outreach activities to promote agency services
• Willingness and ability to provide direct patient care when necessary due to caregiver shortages or call‑offs
• Reliable transportation and a valid driver's license preferred
• Home care, healthcare, or caregiving experience is a plus
• Ability to work independently while maintaining a high level of professionalism and compassion toward clients and families

Responsibilities

• Manage daily office operations
• Coordinate caregiver scheduling and staffing
• Answer phones and provide customer service
• Maintain client and caregiver records
• Handle administrative and compliance tasks
• Assist with recruiting and onboarding caregivers
• Perform patient care duties when a caregiver is unavailable or calls off
• Support business development and community outreach efforts
• Attend networking events and community functions
• Educate the community about the agency's services
• Build relationships with referral sources and community partners

Skills

Organizational skills

Communication skills

Customer service

Multitasking

Attention to detail

Problem-solving

Education

High school diploma or GED

Associate's degree or healthcare/administrative experience preferred

Tools

Microsoft Office Suite

Scheduling software

Job description

We are seeking a dedicated and organized Office Manager to join our growing home care agency. In this role, you will oversee daily office operations, coordinate caregiver scheduling, support client and caregiver needs, and ensure efficient administrative processes. The Office Manager will also assist with community outreach efforts, build relationships within the community, and represent the agency at networking events and local functions.

This position requires a hands‑on professional who is willing to provide direct patient care when necessary due to caregiver call‑offs or staffing shortages. The ideal candidate is highly organized, compassionate, possesses strong communication skills, and thrives in a fast‑paced healthcare environment.

Responsibilities

• Manage daily office operations
• Coordinate caregiver scheduling and staffing
• Answer phones and provide customer service
• Maintain client and caregiver records
• Handle administrative and compliance tasks
• Assist with recruiting and onboarding caregivers
• Perform patient care duties when a caregiver is unavailable or calls off
• Support business development and community outreach efforts
• Attend networking events and community functions
• Educate the community about the agency's services
• Build relationships with referral sources and community partners

Qualifications

• High school diploma or GED required; associate's degree or relevant healthcare/administrative experience preferred
• Previous experience in office management, healthcare administration, home care, or a related field preferred
• Experience coordinating schedules, managing administrative operations, and supporting client services
• Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software systems
• Excellent organizational and time‑management skills with the ability to prioritize multiple responsibilities
• Strong problem‑solving skills and attention to detail
• Excellent verbal and written communication skills
• Ability to build and maintain professional relationships with clients, caregivers, referral sources, and community partners
• Comfortable attending community events and conducting outreach activities to promote agency services
• Willingness and ability to provide direct patient care when necessary due to caregiver shortages or call‑offs
• Reliable transportation and a valid driver's license preferred
• Home care, healthcare, or caregiving experience is a plus
• Ability to work independently while maintaining a high level of professionalism and compassion toward clients and families

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Training & development
• Tuition assistance

Benefits / Perks

• Flexible Scheduling
• Competitive Compensation
• Careers Advancement