Human Resource and Benefits Associate

Confidential; Charlotte (NC); Hybrid; USD 58,000 - 65,000; Full time

Job summary

A leading HR solutions firm is seeking an HR and Benefits Associate in Charlotte, NC. The role involves managing HR functions with a strong focus on benefits and employee support. Ideal candidates should have 3–6 years of HR experience and proficiency with UKG HRIS. The position is hybrid, requiring 3 days in the office and 2 remote per week.

Qualifications

• 3–6 years of HR experience focusing on benefits and compliance.
• Hands-on experience with UKG HRIS.
• Strong background in onboarding and employee support.

Responsibilities

• Support benefits administration and employee onboarding.
• Maintain employee data in HRIS and ensure compliance.
• Serve as the first point of contact for employee HR questions.

Skills

HR experience

Benefits administration

HRIS experience

Microsoft Excel

Written and verbal communication

Organizational skills

Education

Bachelor’s degree in HR, Business or related field

Tools

UKG HRIS

Job description

This range is provided by Confidential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$58.00/yr - $65,000.00/yr

HR and Benefits Associate (Confidential Search)

Employer: Confidential | Location: Charlotte, NC (Hybrid)

About the Role

We are seeking a detail-oriented and proactive HR and Benefits Associate to join our team. This role will support a variety of human resources functions, with a strong focus on benefits administration, employee support, and HR operations. The ideal candidate will thrive in a collaborative and fast-paced environment while balancing multiple priorities.

Primary Responsibilities

Onboarding & Offer Support

• Draft and send offer letters, ensuring accuracy and timely delivery
• Coordinate onboarding activities by partnering with hiring managers, payroll, IT, and training teams
• Ensure all compliance forms (including I-9) are completed accurately and on time
• Prepare welcome announcements and materials for new hires
• Provide benefits overview and enrollment assistance for new employees

HR Administration & Compliance

• Maintain employee data in the HRIS system, including new hires, job changes, promotions, and terminations
• Administer and track leaves of absence, unemployment claims, and workers’ compensation
• Ensure employee files are accurate, complete, and compliant with recordkeeping requirements
• Partner with payroll and recruiting teams to ensure seamless processing of employee changes
• Monitor compliance with federal, state, and local employment regulations

Benefits Administration

• Educate employees on benefit offerings during onboarding and open enrollment
• Process benefit elections, changes, and terminations
• Assist employees with benefit claims, coverage questions, and issue resolution
• Manage and support 401(k) plan administration
• Coordinate employee wellness initiatives (EAP, fitness incentives, flu shot clinics, etc.)
• Support benefits audits, reporting, and annual filings (including 5500s)
• Ensure compliance with ERISA, ACA, HIPAA, COBRA, and other applicable regulations
• Administer day-to-day operations of group benefits programs (medical, dental, vision, life, disability, FSA, HSA, COBRA, wellness programs)

HRIS (UKG) & Reporting

• Maintain employee records in UKG, ensuring accuracy across personal, employment, and organizational data
• Process employee transactions in UKG in a timely and compliant manner
• Perform regular data audits and troubleshoot discrepancies
• Generate and distribute HR reports from UKG to support compliance, leadership insights, and HR projects
• Collaborate with payroll and HR teams to ensure system alignment and accuracy

Employee Experience & Support

• Serve as the first point of contact for employee questions about HR policies and benefits
• Provide guidance and support for performance management processes and annual reviews
• Coordinate employee recognition programs, including tenure and milestone celebrations
• Draft HR communications and organizational announcements

Qualifications

• 3–6 years of HR experience with emphasis in benefits, compliance, or HR operations
• Hands-on experience with UKG HRIS strongly preferred
• Strong background in onboarding, benefits, leave administration, and employee support
• Experience with HRIS systems and proficiency with Microsoft Excel/Office 365
• Strong written and verbal communication skills
• Ability to work independently and collaboratively within a team
• Highly organized, detail-oriented, and solution-driven mindset
• Bachelor’s degree in HR, Business, or related field (preferred)

What to expect

• Full-time, Monday through Friday
• Hybrid role based in Charlotte, NC (3 days in-office, 2 remote)
• Occasional travel may be required
• Standard office work environment, including extended periods at a computer; occasional lifting up to 15 lbs.