Case Manager I

Father Joe's Villages; San Diego (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Retirement plan

Paid time off

Professional development

Wellness programs

Employee assistance

Job summary

Father Joe's Villages in San Diego is seeking a Case Manager I to support individuals, families, and TAY as they move into stable housing. You will manage a caseload, develop plans, and connect clients to rental assistance and services to promote long-term stability.

This full-time role requires a Bachelor’s degree in Social Work or related field and at least two years’ experience, with strong HIPAA knowledge, organizational and communication skills. A driver’s license is preferred for travel.

Qualifications

• Bachelor's degree in Social Work or related field required.
• Two years of full-time experience in case management or related field preferred.
• Strong HIPAA knowledge and ability to maintain confidentiality.
• Proficiency with Microsoft Office and accurate data entry.

Responsibilities

• Manage a caseload of up to 23 households and provide direct services.
• Conduct regular meetings and monthly home visits to assess needs and progress.
• Develop and maintain solution-focused case plans for housing retention.
• Connect clients to rental assistance and community resources.
• Advocate for clients with landlords and service providers to resolve issues.
• Travel throughout San Diego County to support client engagement.
• Maintain timely documentation in CSTAR per HIPAA and program requirements.
• Follow program policies and documentation standards.

Skills

Case management experience

HIPAA compliance

Strong communication skills

Organizational skills

Professional discretion

Data entry accuracy

Microsoft Office

Typing speed

Education

Bachelor's degree in Social Work or related field

Tools

Microsoft Office Suite

Job description

Desirable Candidate Profile

Rapid Re-Housing Program

(Housing and Urban Development grant funded)

At Father Joe's Villages, housing is more than a destination – it is the foundation for stability, healing, and hope. Our Rapid Re-Housing program helps people exit homelessness quickly by connecting them to permanent housing and providing short-term financial assistance and supportive services. We meet clients where they are, supporting housing search, move-in costs, and ongoing stabilization so clients can build self-sufficiency and long-term success.

The Role

As a Case Manager I, you will provide hands-on support to individuals, families, and transitional-aged youth (TAY) as they move into stable housing. You will work closely with clients to create personalized plans, connect them to essential resources, and provide guidance and advocacy that empowers long-term success. This is a role for someone who is compassionate, client-centered, and energized by helping people achieve meaningful change.

Your Role in Helping People Secure Housing

• Manage a caseload of up to 23 households, providing direct services to culturally diverse clients.
• Conduct regular meetings and monthly home visits to assess needs, monitor progress, and support housing stability.
• Develop and maintain solution-focused case plans that promote self-sufficiency and housing retention.
• Connect clients to internal and community resources, including rental assistance and supportive services.
• Advocate for clients with landlords, property management, and service providers to resolve housing-related concerns.
• Travel throughout San Diego County to support client engagement and access to services.
• Participate in multidisciplinary team meetings and maintain accurate, timely documentation in CSTAR in compliance with HIPAA and program requirements.
• Follow HIPAA standards, program policies, and documentation requirements.

Desirable Candidate Profile

Minimum Requirements

• Bachelor’s degree in Social Work, Human Services, Psychology, or a related field, or equivalent combination of education, certification, and relevant experience.
• Two years of full-time experience demonstrating reliability, adherence to guidelines, teamwork, and providing professional support to clients or community members, preferably in case management, social services, or similar environment.
• A valid driver's license is preferred to support occasional travel between locations.

Key Competencies and Experience

• Experience supporting individuals with disabilities, mental health conditions, or other challenges.
• Knowledge of strengths-based or solution-focused case management approaches.
• Strong problem-solving, organizational, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Professionalism, discretion, and respect when handling confidential information.
• Knowledge of HIPAA standards and experience with compliance.
• Comfortable working in office, home, and community settings.
• Proficiency in typing and Microsoft Office software.
• Strong data entry skills with a high degree of accuracy.

Work Schedule

This is a full-time position, typically 40 hours per week, scheduled Monday through Friday. Work hours may vary slightly based on client needs, housing appointments, or program requirements.

Compensation & Benefits

Pay is based on experience, qualifications, and internal equity. The anticipated starting pay range for this role is $21.82 to $24.56 per hour.

Father Joe's Villages offers a comprehensive benefits package, including medical, dental, and vision coverage, retirement plan options, paid time off, and professional development opportunities. Employees also have access to wellness programs and employee assistance resources to support work-life balance and overall well-being.

Why Join Father Joe's Villages

Join an organization deeply rooted in Compassion, Respect, Empathy, Empowerment, and Dignity. Make a meaningful impact by supporting individuals and families as they transition from homelessness to housing stability. Work alongside a collaborative, mission-driven team committed to holistic, trauma-informed care. Grow your skills in case management, housing stability, and client advocacy within a respected community organization.

Conditions of Employment

Employment is contingent upon successful completion of applicable pre- and post-employment requirements, which may include background checks, health screenings, license or certification verification, and other requirements relevant to the role. These checks are conducted following a conditional offer of employment.

Equal Employment Opportunity

Father Joe's Villages is an equal opportunity employer dedicated to building a diverse, inclusive workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.