HubSpot CRM Administrator

Principle Business Enterprises, Inc.; Dunbridge (OH); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Onsite clinics

Profit-sharing bonus

401k with company match

Disability and life insurance

Job summary

Principle Business Enterprises, Inc. is seeking a HubSpot CRM Administrator to oversee administration, governance, and optimization of the HubSpot platform across multiple brands.

This role partners with Marketing, Sales, and Customer Success to ensure scalable, reliable CRM infrastructure and data quality. The ideal candidate will manage CRM objects, pipelines, automation, integrations, and reporting, while maintaining governance standards and supporting cross-brand needs.

Qualifications

• 3+ years of HubSpot or comparable CRM administration.
• Experience with CRM configuration, automation, reporting, data governance, integrations, and troubleshooting.
• HubSpot certifications preferred (Marketing Hub/CRM/Operations Hub).

Responsibilities

• Administer, configure, and optimize HubSpot across multiple brands.
• Manage CRM objects, pipelines, lists, workflows, permissions, and user access.
• Establish governance for naming, folders, lifecycle stages, templates, automation, and reporting.
• Maintain platform documentation and best practices.
• Own data hygiene, integrity, and accessibility across brands.
• Configure audience segmentation, workflows, automation, and campaign infrastructure.
• Build dashboards and partner with stakeholders on reporting requirements.
• Train users on HubSpot functionality and AI best practices.

Skills

HubSpot admin

CRM configuration

Automation workflows

Data governance

APIs/integrations

Reporting dashboards

Cross-functional work

AI enablement

User training

Analytical skills

Tools

HubSpot

Job description

The HubSpot CRM Administrator is responsible for the administration, configuration, optimization, and governance of the company's HubSpot platform across multiple brands. As the primary platform administrator, this individual contributor ensures HubSpot remains a scalable, reliable, and well-governed foundation for customer engagement, marketing operations, and lifecycle communications.

Partnering across Marketing, Sales, and Customer Success, this role owns platform configuration, data quality, integrations, automation, technical troubleshooting, AI enablement, and reporting while balancing centralized governance with brand-specific needs.

What You'll Do:

Platform Administration & Governance

• Administer, configure, maintain, and optimize HubSpot across multiple brands
• Manage CRM objects, properties, pipelines, associations, lists, workflows, permissions, teams, and user access
• Evaluate, configure, and enable new HubSpot features and AI capabilities
• Establish governance for naming conventions, folder structures, lifecycle stages, templates, automation, and reporting
• Maintain platform documentation, technical standards, and best practices

CRM Data & Content Management

• Own CRM data architecture, hygiene, integrity, and ongoing maintenance
• Resolve duplicate, incomplete, and inconsistent data while maintaining a trusted source of truth
• Ensure assets are organized, current, and easily accessible across brands

Lifecycle Marketing Operations

• Configure and maintain audience segmentation, workflows, automation, and campaign infrastructure
• Troubleshoot platform, automation, integration, and campaign issues and implement sustainable solutions
• Build scalable technical solutions that support customer journeys across multiple brands and customer segments

Reporting & Insights

• Build and maintain dashboards, operational reports, and reporting infrastructure
• Partner with stakeholders to define reporting requirements and ensure reliable, consistent measurement
• Monitor CRM health, automation performance, data quality, and platform adoption

Cross-Functional Partnership

• Collaborate with Marketing, Sales, Customer Success, and HR to improve processes, integrations, and data quality
• Train users on HubSpot functionality, AI best practices, and platform standards
• Identify and implement opportunities to improve efficiency through automation, integrations, and process optimization
• Serve as the primary HubSpot resource for internal troubleshooting

What You Bring:

• 3+ years of experience administering HubSpot or a comparable CRM and marketing automation platform
• Experience with CRM configuration, automation, reporting, data governance, integrations, and technical troubleshooting
• Experience working with APIs, webhooks, system integrations, or custom CRM functionality
• Excellent analytical, organizational, and problem-solving skills
• Ability to manage multiple priorities and work independently in a cross-functional environment
• HubSpot certifications (Marketing Hub, CRM, and/or Operations Hub) preferred
• Experience supporting multiple brands or business units within a shared CRM preferred
• Familiarity with lead management, attribution, lifecycle architecture, and marketing operations a plus

Join a Team That Changes Lives

Principle Business Enterprises, Inc. (PBE) is a family-run, value-driven organization with a deep commitment to improving lives. With over 60 years of service to the healthcare field and more than 30 years as a pioneer in incontinence and moisture management solutions, we're proud of the impact our products and people make every day.

• We offer excellent health benefits including free access to onsite and local health clinics, paid personal and vacation time, an annual profit-sharing bonus, a 401k plan with company match, company-paid disability and life insurance, and more.

We foster a supportive environment where safety, quality, teamwork, and continuous improvement come first.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

We are an equal opportunity employer and are committed to non-discrimination in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

As a federal contractor, PBE complies with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act. Veterans and individuals with disabilities are encouraged to apply. Reasonable accommodations are available throughout the application and hiring process.