Hub Dock Operations Lead | Training & Team Leadership

DHL Express; Erlanger (KY); On-site; USD 60,000 - 85,000; Full time

Job summary

DHL Express is seeking a CVG Hub Operations Lead to manage the movement of outbound and inbound cargo through the hub. You will ensure processes meet customer and internal requirements, while leading training and supervising staff to maintain safety and efficiency.

Responsibilities include coordinating package processing, documenting training, and guiding new hires through daily operations, with a focus on accuracy and compliance in a dynamic hub environment.

Qualifications

• Experience with training within the Unloads, Primary and Smalls area.
• Leadership skills.
• Computer skills.
• Research Skills.
• Good communication skills.
• Professional Appearance.
• Flexible shift required.
• Previous Unload/Primary/Smalls knowledge preferred.

Responsibilities

• Receives and process packages/freight within the hub.
• Issues documents verifying the training process to applicable department(s).
• Ensures the training of each employee meets company standards of each department during package/freight processing.
• Works close with new hires and track the progress of each employee.
• Ability to multi-task and direct multiple employees.
• Identifies and segregates non-conforming and dangerous goods cargo.

Skills

Leadership

Computer skills

Research Skills

Good communication

Flexible shift

Unload/Primary/Smalls

Education

N/A

Job description

DHL Express is seeking a CVG Hub Operations Lead to manage the movement of outbound and inbound cargo through the hub. You will ensure processes meet customer and internal requirements, while leading training and supervising staff to maintain safety and efficiency.

Responsibilities include coordinating package processing, documenting training, and guiding new hires through daily operations, with a focus on accuracy and compliance in a dynamic hub environment.