QC Operations Supervisor (L2, 3rd Shift)

DHL Express; Erlanger (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

DHL Express in Erlanger, Kentucky, is seeking an Operations Supervisor for the CVG Airport facility on the 3rd shift. You will establish and execute policies to manage cargo handling, ensuring safe, efficient, and compliant operations.

You will supervise 15-25 staff, coordinate with control centers, airlines, and customs, and uphold quality standards while meeting customer requirements. The role offers growth within a global logistics leader.

Qualifications

• 2 years' experience in logistics, transportation, warehouse or industry related field preferred.
• BS/BA degree preferred.
• Advanced MS Word and Excel skills.
• Strong communication (oral and written) skills.

Responsibilities

• Manage hub operational activities to ensure safe, timely and cost effective processing of shipments.
• Implement and direct quality control for all operational areas.
• Ensure compliance with DHL corporate, hub, gateway or terminal policies and government regulations.
• Establish and maintain a record keeping system for all hub operations (volume, damages, safety incidents, productivity).
• Coordinate with systems operations control, flight control, maintenance control, facilities, ramp, airport police, fire and rescue, US customs and agriculture to ensure efficient hub operation.
• Oversee loading and unloading of trucks, trailers, air containers, or airline pallets.
• Supervise identification and segregation of non-conforming and dangerous goods cargo; inform applicable departments.
• Supervise 15-25 subordinates; responsible for hiring, coaching, training, and developing staff.
• Ability to work 3rd shift.

Skills

Logistics supervision

MS Word

MS Excel

Communication

Education

BS/BA degree

Tools

MS Word

MS Excel

Job description

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

We currently have a need for an Operations Supervisor at our CVG Airport facility in Erlanger, Kentucky. This 3rd shift position will be responsible for establishing and executing the policies and procedures necessary to manage the physical manipulation of cargo within, into, and out of the Hub. He/She will also ensure that the entire process meets customer and internal requirements and is completed in an organized, efficient and safe manner.

Key Accountabilities:

• Manages and coordinates Hub operational activities to ensure the safe, timely and cost effective processing of shipments.
• Implements and directs quality control for all operational areas.
• Directs and ensures compliance with established DHL corporate, hub, gateway or terminal warehouse Hub/Gateway, and airline policies, procedures and standards in accordance with government regulations.
• Establishes and maintains a record keeping system for all Hub operations regarding volume, damages, safety incidents, productivity, etc.
• Communicates with some or all of the following: systems operations control, flight control, maintenance control, facilities maintenance, sort, ramp, airport police, fire and rescue, and US customs, and agriculture to ensure efficient and safe operation of the Hub.
• Oversees the loading and unloading of any of the following: trucks, trailers, air containers, or airline pallets.
• Supervises the identification and segregation of non-conforming and dangerous goods cargo and informs the applicable department according to proper processes and procedures.
• Supervises 15-25 subordinates; responsible for hiring, coaching, training, and developing staff.
• Ability to work 3rd shift.

Skills & Qualifications:

• 2 year's experience in logistics, transportation, warehouse or industry related field preferred
• BS/BA (preferred) with previous supervisory experience
• Advanced Level Skills in MS Word and Excel
• Strong communication (oral and written) skills
• Positions available for 3rd shift, candidates should have some flexibility
• Minimum 1 (one) year of supervisory experience preferred

Work Schedule

• Schedule will include 5 workdays within a 7-day operational week.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.