HUB Director

Lorain County Community Action Agency; Lorain (OH); On-site; USD 65,000 - 72,000; Full time

Job summary

Lorain County Community Action Agency is seeking a HUB Director to lead the Pathways Community HUB in Lorain County. You will oversee strategy, contracts, and referral networks connected to the Ohio Commission of Minority Health program.

The role requires a Bachelor degree with at least four years of related experience. Master’s degree preferred. The position is full-time and located at the administrative offices, with regular hours and an open application period.

Qualifications

• Bachelor degree required for the HUB Director role.
• Strong communication skills and ability to interact with diverse partners.
• Ability to develop policies, budgets, and staff development plans.
• Experience with program performance and contract management.
• Familiarity with data reporting and compliance standards.

Responsibilities

• Plan, develop and implement HUB program strategies aligned with goals.
• Direct staff activities, budgeting and performance oversight.
• Establish referral networks with HUB partners.
• Develop contracts and payment mechanisms for pathways outcomes.
• Market HUB model to agencies and referral partners.
• Disseminate community information to raise awareness of HUB benefits.
• Maintain community relationships and coordinate public relations.
• Develop, distribute and maintain program reports.
• Attend required conferences and trainings.
• Abide by agency rules and policies.
• Collaborate with executive team members.

Skills

Punctuality

Communication

Confidentiality

Trust and integrity

Active listening

Rule interpretation

Empathy

Independent work

Team collaboration

Technical updating

Computer literacy

Education

Bachelor degree

Master degree preferred

Job description

About the Organization Lorain County Community Action Agency is a non-profit organization whose mission is to serve and empower Lorain County residents in need.

EOE Statement Lorain County Community Action Agency is an Equal Opportunity Employer. Our application forms are designed to obtain an applicant's skills, knowledge and abilities based on specific job requirements. Questions are designed to elicit enough data for us to determine an applicant's abilities to successfully perform the job for which she/he is applying. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category CSBG

Position HUB Director

Full-Time/Part-Time Full-Time

Purpose

The HUB program is under the Ohio Commission of Minority Health, and woks to decrease infant mortality. LCCAA works with OCMH to administer HUB in Lorain County. Through Community Health Workers (CHW) who work directly with pregnant mothers (target is black pregnant mothers), in getting them the resources needed throughout their pregnancy (pre and post).

Summary of work activities, tasks and responsibilities

• Plan, develop and implement strategies to utilize in meeting the Pathway Community HUB program goals and objectives in accordance with Ohio Minority Commission of Health requirements.
• Develop and administrate policies, standards and procedures related to personnel, including staff development, budgeting, program performance; direct the activities of assigned staff, assign and review work.
• Establish referral network of referral partners to the HUB to provide the aligned care coordination agencies with patients/clients to serve.
• Develop and manage contracts with payers for the payment for Pathways outcomes and services for the HUB and its contracted care coordination agencies.
• Market the Pathways HUB model of care coordination to the potential agency and referral partners with the intent to collaboratively integrate their services in the HUB.
• Disseminate community information gathered by the Pathways HUB and its aligned agencies to broaden the positive awareness and acceptance of the benefits of a Pathways Community HUB.
• Establish and maintain effective community relationships with other community based and governmental agencies and organizations to facilitate the meeting of community needs and services.
• Direct and coordinate public relations, fundraising, and fact finding or research activities.
• Develop, distribute and maintain program and program related reports.
• Attend conferences, meetings workshops and seminars as required.
• Abide by applicable agency rules and regulations.
• Abide by agency policies and procedures.
• Work with executive team members.

Position Requirements

Knowledge, skills and abilities

• Ability to be punctual in reporting to work and in the completion of assigned duties. Meeting stated commitments.
• Ability to communicate information and ideas verbally so others will understand.
• Ability to interact with others in a way that inspires trust, confidence, and integrity.
• Ability to maintain the confidentiality and security of sensitive records, reports, and correspondence.
• Ability to maintaining a positive, empathetic, and professional attitude toward children and families always.
• Ability to practice active listening to understand and learn from what others say.
• Ability to read, interpret, apply, and explain rules, regulations, policies, and procedures.
• Ability to show empathy for customers and put their needs and interests first.
• Ability to situationally conduct oneself such that relationship-building and collaboration are fostered, and the image of the agency is enhanced.
• Ability to work independently and meet schedules and timelines.
• Encouraging and building mutual trust, respect, and cooperation among team members.
• Keeping up-to-date technically and applying new knowledge to your job.
• Knowledge of electronic equipment and computer technology instruction.
• Using computers and computer systems (including hardware and software) to enter data or process information.
• Using relevant information and individual judgment to determine compliance with regulations and standards.

Additional requirements (applicable if checked)

• Fingerprint submission for criminal background check as a condition of employment.
• Pre-employment drug test as a condition of employment.
• Pre-employment physical as a condition of employment.
• Proof of credential and/or education (copy of certificate, official college transcripts, copy of diploma, etc.).
• Valid driver’s license.

Education required:

Bachelor degree required.

Education preferred:

Master degree in a related field preferred.

Minimum experience required:

At least four (4) years experience required.

Experience preferred:

All related experience considered.

Physical requirements:

• Ability to hear and understand speech at normal levels and on the telephone with or without hearing aids.
• Ability to lift and carry up to 20 lbs. at waist height within an office setting.
• Ability to see and read a computer screen and printed matter with or without vision aids.
• Ability to see, hear and speak with/without assistive devices sufficient to communicate effectively with others.
• Ability to sit at a desk or workstation for extended periods of time.

last updated August 2024

LCCAA is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Agency will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Work activities, responsibilities and tasks presented above are typical; however, the lists are not exhaustive. LCCAA may assign any other activities, responsibilities and tasks deemed necessary. Additional duties will be within the typical tasks performed in the classification or will be within the minimum qualifications, knowledge and abilities, scope of responsibility, complexity of work, decision-making authority, and level of independence for the classification.

Classification descriptions are subject to change at any time.

Location Administrative Offices

Exempt/Non-Exempt Non-Exempt

Open Date 8/6/2026

Close Date 10/22/2026

Salary Range: $65,356--$72,055 annually

Hours: 8:00 am - 4:30 pm

This position is currently accepting applications.