HTM Field Services Supervisor

UT Southwestern Medical Center; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

PPO medical plan day one

100% coverage for preventive care

Paid Time Off

Retirement programs

Paid parental leave

Wellness programs

Tuition reimbursement

PSLF qualified employer

More UT Southwestern benefits

Job summary

UT Southwestern Medical Center in Dallas seeks an HTM Field Service Supervisor to lead a team of Field Service Technicians, ensuring reliable repair services for clinical assets and biomedical equipment. You will report to the HTM Biomedical Manager, supervise scheduling, performance reviews, and training while maintaining regulatory compliance and high-quality service delivery across the department.

This role requires strong leadership, proven troubleshooting skills, and collaboration with

Qualifications

• Six years of Healthcare Environmental experience and two years of leadership experience.
• Associate's Degree in Biomedical Equipment Technology, Clinical or Electrical Engineering, or equivalent; or applicable military training.

Responsibilities

• Subject matter expert for medical device error diagnosis, maintenance, and repair.
• Prepare reports on temperature monitoring, asset tracking, and department status for executives.
• Monitor service contracts for patient-related equipment.
• Oversee installation, repair, and maintenance of clinical equipment for patient care.
• Maintain records and statistics on biomedical equipment.
• Develop SOPs and training plans to ensure quality and goals.
• Manage daily production goals and monitor team productivity.
• Oversee HR functions for assigned FTEs including performance reviews and disciplinary actions.
• Provide mentorship and maintain professional environment.
• Manage schedules, leave, and attendance with input from HTM Manager.
• Ensure regulatory compliance records for biomedical equipment.
• Pursue professional growth through seminars and conferences.

Skills

Medical device repair

Diagnostics

Leadership

Team supervision

Reporting & analytics

Education

Associate's degree or military training in relevant fields

Job description

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

Job Summary

The HTM Field Service Supervisor reports to the HTM Biomedical Manager. Supervises the operation and productivity of assigned Field Service Technicians, providing repair services to clinical assets and biomedical equipment.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage


• 100% coverage for preventive healthcare-no copay


• Paid Time Off, available day one


• Retirement Programs through the Teacher Retirement System of Texas (TRS)


• Paid Parental Leave Benefit


• Wellness programs


• Tuition Reimbursement


• Public Service Loan Forgiveness (PSLF) Qualified Employer


• Learn more about these and other UTSW employee benefits!

Required

Education

Associate's Degree in Biomedical Equipment Technology, Clinical or Electrical Engineering, or similar field, OR Applicable Military Training and experience

Experience

6 years of Healthcare Environmental experience and 2 years of Leadership experience

Licenses and Certifications

(DRIVERS) DRIVERS LICENSE Upon Hire and CBET) CER BIOMEDICAL ENGINEERNG TECH Upon Hire or CHTM) CERT HLTHCR TECHNOLOGY MANAGER Upon Hire

Job Duties

• Is perceived as the subject matter expert medical device error diagnosis, maintenance, and repair.


• Prepares ongoing reports such as temperature monitoring and asset tracking and departmental status reports for executive staff.


• Monitors all service contracts covering patient-related equipment.


• Supervises the installation, repair, and maintenance of all clinical equipment and instrumentation used for patient care.


• Maintains required records, reports, and statistics related to biomedical equipment.


• Contributes to development of standard operating procedures and training plans to maintain quality and meet department and individual goals.


• Supervises daily production goals by maintaining operations and monitoring productivity of each assigned team member.


• Sets individual performance goals, clarifies responsibilities, identifies continuing education needs, communicates regularly and monitors workload and quality indicators for all for all assigned team members.


• Collaborates on development of departmental strategic planning and communication of departmental determined strategic goals to team.


• Oversees all HR related functions for assigned FTE's including performance reviews, employee recognition, employee counseling, and disciplinary actions.


• Provides direct reports with guidance and mentorship while fostering an environment of cohesion and maintains professionalism at all times.


• Manages and approves schedules, leave time and attendance of all assigned Biomedical Technicians with input from the HTM Biomedical Manager.


• Maintains required records and reports relative to regulatory compliance of biomedical equipment.


• Maintains professional growth and technical expertise and knowledge through seminars, conferences, and other educational forums.


• Demonstrates commitment to organizational Values of Excellence, Compassion, Teamwork, and Innovation.


• Attends required meetings.


• Performs other duties as assigned.

Security & EEO Statement

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Primary Location

Texas-Dallas-5323 Harry Hines Blvd

Work Locations

5323 Harry Hines Blvd

Job

Professional & Executive

Organization

844303 - Healthcare Tech Mgmt Field Svc

Schedule

Full-time

Shift

Day Job

Employee Status

Regular

Job Type

Standard

Job Posting

Jul 29, 2026, 3:54:44 AM