HTM Field Services Supervisor

University of Texas Southwestern Medical Center; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare benefits

PTO and holidays

On-site childcare

Tuition reimbursement

Retirement plan

Paid parental leave

Job summary

UT Southwestern Medical Center in Dallas is seeking a Field Service Supervisor to oversee Field Service Technicians and provide repair services to clinical assets, ensuring equipment uptime.

You will lead maintenance, reporting, and HR functions within a fast-paced HTM environment, promoting teamwork, excellence, and professional growth across the biomedical engineering team.

Qualifications

• Education: Associate's Degree in Biomedical Equipment Technology or military training/equivalent.
• Experience: 6 years Healthcare Environmental experience and 2 years Leadership experience.
• Licenses/ Certifications: DRIVERS LICENSE, CBET or CHTM upon hire.

Responsibilities

• Subject matter expert for medical device error diagnosis, maintenance, and repair.
• Prepare ongoing reports like temperature monitoring and asset tracking for executive staff.
• Monitor service contracts covering patient-related equipment.
• Supervise installation, repair, and maintenance of clinical equipment used for patient care.
• Maintain records and statistics related to biomedical equipment.

Skills

Leadership

Healthcare environment

Biomedical equipment

Team supervision

Education

Associate's Degree in Biomedical Equipment Technology

Applicable Military Training

Job description

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

The HTM Field Service Supervisor reports to the HTM Biomedical Manager. Supervises the operation and productivity of assigned Field Service Technicians, providing repair services to clinical assets and biomedical equipment.

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education: Associate's Degree in Biomedical Equipment Technology, Clinical or Electrical Engineering, or similar field, OR Applicable Military Training and experience
• Experience: 6 years of Healthcare Environmental experience and 2 years of Leadership experience
• Licenses and Certifications: (DRIVERS) DRIVERS LICENSE Upon Hire and (CBET) CER BIOMEDICAL ENGINEERNG TECH Upon Hire or (CHTM) CERT HLTHCR TECHNOLOGY MANAGER Upon Hire

JOB DUTIES

• Is perceived as the subject matter expert medical device error diagnosis, maintenance, and repair.
• Prepares ongoing reports such as temperature monitoring and asset tracking and departmental status reports for executive staff.
• Monitors all service contracts covering patient-related equipment.
• Supervises the installation, repair, and maintenance of all clinical equipment and instrumentation used for patient care.
• Maintains required records, reports, and statistics related to biomedical equipment.
• Contributes to development of standard operating procedures and training plans to maintain quality and meet department and individual goals.
• Supervises daily production goals by maintaining operations and monitoring productivity of each assigned team member.
• Sets individual performance goals, clarifies responsibilities, identifies continuing education needs, communicates regularly and monitors workload and quality indicators for all for all assigned team members.
• Collaborates on development of departmental strategic planning and communication of departmental determined strategic goals to team.
• Oversees all HR related functions for assigned FTE's including performance reviews, employee recognition, employee counseling, and disciplinary actions.
• Provides direct reports with guidance and mentorship while fostering an environment of cohesion and maintains professionalism at all times.
• Manages and approves schedules, leave time and attendance of all assigned Biomedical Technicians with input from the HTM Biomedical Manager.
• Maintains required records and reports relative to regulatory compliance of biomedical equipment.
• Maintains professional growth and technical expertise and knowledge through seminars, conferences, and other educational forums.
• Demonstrates commitment to organizational Values of Excellence, Compassion, Teamwork, and Innovation.
• Attends required meetings.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security: This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO: UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.