HTM Enterprise Systems Analyst

UT Southwestern Medical Center; Dallas (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

PPO medical plan

Paid Time Off

Retirement Programs

Paid Parental Leave

Wellness programs

Tuition Reimbursement

PSLF Qualified Employer

Job summary

UT Southwestern Medical Center in Dallas, TX seeks a Project Manager to identify, evaluate, analyze, and recommend changes for assigned applications and systems. Responsibilities include leading implementation teams, coordinating testing, and providing go-live support for projects within a healthcare IT environment.

The role involves ongoing production maintenance, on-call support, and collaboration with customer departments to ensure compliant, timely solutions.

Qualifications

• Bachelor's Degree or equivalent experience.
• 2 years relevant work experience and previous project management experience.
• All training and testing applicable to the role must be completed and passed within 90 days of employment.

Responsibilities

• Evaluate project requests and conduct current state assessments.
• Lead implementation teams in planning, design, development, testing and deployment.
• Coordinate training curriculum development and post-implementation documentation.
• Provide weekly status updates and maintain project plans.
• Provide production support and on-call coverage as needed.

Skills

Project management

Stakeholder communication

Requirements gathering

Education

Bachelor's degree or equivalent experience

Tools

Citrix servers

VMware

SQL

Job description

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you‿ll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

Responsible for identifying, evaluating, analyzing, and recommending changes in support of assigned applications/systems, including ongoing production maintenance and troubleshooting. Supports the planning, design, development, build and/or configuration of supported applications/systems; leads and/or coordinates conversions, application/system testing and documentation of system procedures; participates and provides input in training design and development and assists in training execution related to assigned projects; provides go-live support, and serves as primary point of contact for on-going production maintenance/support and troubleshooting. Participates in on-call/afterhours support schedule as defined within the Group. Serves as Lead or Project Manager for small to medium projects.

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required Education

Bachelor's Degree or equivalent experience

Experience

2 years relevant work experience and

Previous project management experience

All training and testing applicable to the role must be successfully completed and passed within 90 days of employment

JOB DUTIES Implementation

Responsibility for evaluating project requests associated with field of expertise and/or systems supported, conducting current state assessments, requirements gathering and definition, future state design and application build activities. Responsible for leading implementation teams in planning, design, development, testing (unit, application and integrated), and deployment of projects, as well as contributing to development of associated training curriculum/program, post implementation documentation and production support services. Ensure systems design supports corporate policies and federal legislation, where applicable. Working with customer departments to ensure solutions to complex business issues are appropriate to fit organization wide.

Project Management

Prepare detailed project plans. Adheres to project schedules and timelines and completes projects on time and within budget. Identify and elevate issues to appropriate sponsor group, steering committee or other governing body to ensure successful implementation (on time, on budget and within scope). Responsible for facilitating change request process in relation to assigned projects. Prepare supporting documentation and present initial project requests and change requests to leadership and appropriate Change Advisory Subgroup(s). Provide weekly status updates on assigned projects. Work with IT and Materials Management counterparts to coordinate necessary support as needed.

Maintenance, Support and Troubleshooting

Monitor, acknowledge and resolve heat tickets as assigned. Coordinate software and hardware repairs and version upgrades with customer departments and IT. Develop and maintain documentation for system procedures.

Administrative

Attend related meetings, meetings with vendors, leadership team meetings and other meetings as needed.

Production Support and Maintenance

On-call support. Ensuring the integrity, integration and stability of production system. Formulating system scope and objectives to develop or modify complex system designs. Interface maintenance and support. Ensure coordination and documentation of hardware and software support and upgrades (servers, SQL, Citrix servers, VM Ware, desktop, network, telecommunication, SAN storage, internet application, remote users). Working closely with information resources during upgrades and issue resolutions. Troubleshoot application, process and technical issues. Identifying required resou