HSSP Director - SPA 6

The People Concern; Los Angeles (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403b Retirement Plan & Matching

Employee Assistance Plans

Job summary

The People Concern seeks a Director of the Housing Supportive Services Program (HSSP) to lead collaboration with the Senior Director and to monitor DMH contracted HSSP activities. The role focuses on contract goals, billing accuracy, and outcomes, ensuring timely deliverables and maximum contract value.

The director will supervise staff, coordinate clinical services with partners, and support development of new housing projects within HSSP while maintaining high standards of care and compliance

Qualifications

• Master's degree in Social Welfare, Marriage & Family Therapy, or a related field.
• Minimum of four (4) years of experience in mental health and/or substance use disorder services.
• Strong working knowledge of Medi-Cal documentation and requirements.
• Outstanding clinical review skills.
• Experience in supervision, training, project management and team-building.
• Ability to maintain sensitivity, tact and responsiveness with staff and clients.

Responsibilities

• Attend meetings, respond to email, build relationships with DMH and partner organizations.
• Represent agency interests at DMH meetings and county-wide DMH HSSP meetings.
• Ensure productivity goals and 65% direct service time across the program.
• Coordinate clinical services and referrals with external agencies and funders.
• Support development of new Housing sites and scattered sites under HSSP.
• Oversee functioning of HSSP services across sites.
• Collaborate with Quality Assurance and Billing to ensure contract compliance.
• Provide supervision and performance evaluations for assigned staff.
• Assist in recruitment, training, supervision, and evaluation of staff.
• Ensure staff orientation, training, and audit readiness for clinical contracts.

Skills

Leadership

Team management

Communication

Organizational skills

Time management

Clinical supervision

Education

Master's in Social Welfare or MFT

Doctorate in psychology or related field

Tools

Billing systems

Job description

Role: HSSP Director, SPA 6

Reports to: Senior Director of HSSP

Program: 1303-FSP

Department: Mental Health

Location: SPA 6

Schedule: Monday - Friday, 8:00am - 4:30pm

Status: Full-time/Exempt/Management

Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc.

Openings: 1

• 82nd Street Apartments - 837 W 82nd St. Los Angeles CA 90044
• Asante Apartments - 11001 S. Broadway, L.A., CA 90061
• Bell Oasis - 5502 K St, Bell, CA 90201
• Central Apartments - 2106 Central Avenue, Los Angeles, CA 90011
• King 1101 Apartments - 1101 Martin Luther King Jr. Blvd., Los Angeles, CA 90037
• Main Street Apartments - 100 W 55th St, Los Angeles, CA 90037
• Santos Plaza - 3837 S. Western Ave., Los Angeles, CA 90062
• The Remi - 1216 Nadeau St, Los Angeles, CA 90001
• Vista de JJ Apartments - 128 S. 6th Street Montebello, CA 90640
• Watt works - 9502 Compton Ave., Los Angeles, CA 90021

Summary

Under the supervision of the Senior Director of Housing Supportive Services Program, the Director of HSSP is responsible for the collaboration with the Senior Director, monitor all administrative aspects of agency's Department of Mental Health (DMH) contracted HSSP and contract, including billing and contract maximization in compliance with contract goals and outcomes in a timely manner.

Essential Duties and Responsibilities

• Attend meetings, respond to email correspondence, develop and maintain appropriate relationships (including with the Department of Mental Health and other Intensive Case Management support organizations) on behalf of the Senior Director and staff.
• Represent agency interests at Department of Mental Health meetings, as well as other DMH HSSP county-wide meetings.
• Ensure productivity goals and outcomes are achieved, including a minimum of 65% of staff time being in direct service provision across program; including upholding DMH documentation standards and guidelines.
• Support the coordination of clinical services and activities with outside agencies, partners, and funders; including the coordination of referral processes.
• Support the coordination and development of new Project Based Housing sites and Scattered Sites assigned to HSSP.
• Oversee and support the overall functioning of HSSP services at all Project Based Housing sites and Scattered Sites assigned to HSSP.
• Collaborate with Clinical Quality Assurance and Billing Department to ensure compliance of program requirements.
• In partnership with the Senior Director, provide individual and team supervision, support, and performance evaluations for all assigned staff.
• Assist in recruitment, selection, training, supervision, and evaluation of direct service staff.
• Collaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contracts.
• Complete required reporting to LA County Department of Mental Health as outlined by contract requirements.
• Support psychiatry needs such as data collection, client coordination, invoices, and reporting.
• Support the HSSP Intern Program as needed.
• Assist in crisis interventions as needed, including participating in on call rotation calendar for overnight and weekend After Hours Emergency Line.

Qualifications

• Master's Degree in the field of Social Welfare or Marriage and Family Therapy, or doctorate in psychology or related field
• Minimum of four (4) years experience in the field of mental health and/or substance addictions.
• Strong working knowledge of Medi-Cal documentation and requirements.
• Outstanding clinical review skills
• Strong training, project management, and team-building skills
• Able to behave with sensitivity, tact, politeness and responsiveness with staff and clients
• Detail oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skills
• Knowledge of trauma informed services, housing first and harm reduction methodologies.
• Experience providing administrative and clinical supervision
• Contract and quality assurance experience
• Current valid CA Driver's License.

Preferred Qualifications

• California Board of Behavioral Sciences or Board of Psychology Licensure (LCSW, LMFT, LPCC, PsyD)
• DMH experience
• Field-based provider experience
• psychiatric crisis assessment and response experience

Work Environment

• Combination of field and office environment
• Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
• On occasion walk or drive to different local sites
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist , and sit throughout the day

Expected Behaviors of All Staff

1. Act as a role model
2. Demonstrate a sense of responsibility
3. Continuously learn and improve
4. Acknowledge your own areas of improvement
5. Hear and provide honest, specific and direct feedback
6. Create an environment where everyone is welcomed valued and respected
7. Collaborate

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates