HSSP Clinical Supervisor - SPA 6/7

The People Concern; Lancaster (CA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

403(b) retirement plan

Job summary

The People Concern seeks a Clinical Supervisor to train and mentor HSSP clinicians, ensuring high-quality integrated clinical services in Los Angeles. Lead supervision for unlicensed staff and oversee documentation and compliance with Medi-Cal and DMH requirements.

Responsibilities include crisis leadership, intake process optimization, and staff development. The role requires CA-licensed clinicians with at least two years' post-licensure experience and strong teamwork skills, in a setting that

Qualifications

• Active, current license as an LCSW, LMFT, or LPCC registered with the CA BBS
• Minimum two (2) years' experience working with those living with mental illness and/or substance addictions, and homelessness post-licensure
• Strong working knowledge of Medi-Cal documentation and requirements
• Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record
• Outstanding clinical and strong team-building skills
• Proficient in Microsoft Word, Outlook, Excel, and database applications
• Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
• Able to learn quickly and work effectively with a wide range of constituencies and with minimal supervision
• Able to obtain and maintain CPR/First Aid certification

Responsibilities

• Provide individual and group clinical supervision to unlicensed, clinical staff in adherence with BBS and Medi-Cal requirements.
• Provide supervision, training and review of clinical documentation, including progress notes, treatment plans, assessments, and any other clinical documentation as it arises in the client record in adherence with Medi-Cal and DMH requirements.
• Assist supervisees in ensuring productivity goals and outcomes are achieved including a minimum of 65% of staff time being in direct service provision across programs.
• Oversee effective referral and coordination of services with social services providers to ensure clinically-appropriate services are provided to clients whom are working with supervisees.
• Oversee the screening and intake process and maintain appropriate database.
• Help develop, streamline, and update the intake process to provide timely and effective services to members.
• Monitor program enrollment and ensure delivery of services to all HSSP participants.
• Provide leadership in clinical crises, including but not limited to crisis assessment at Project-Based housing sites.
• Participate in The People Concern's clinical quality assurance program and ensure the implementation of quality improvement activities within the program to ensure ongoing quality outcomes.
• Attend meetings and conferences upon request and prepare a verbal and/or written summary to supervisor.
• Assist Program Director in distributing caseloads for appropriate and effective matching between members, clinicians, and advocates.
• Assist Program Director in developing and delivering the day to day and overall training needs of the staff.
• Assist Program Director in completing required reporting to LA County Department of Mental Health as outlined by contract requirements.
• Assist Program Director in ensuring all member paperwork and data collection is complete, timely, accurate, and current in agency records and electronic databases.
• Provide input, evaluation, and updates regarding programs as requested.

Skills

Clinical supervision

Documentation

Team leadership

Medi-Cal knowledge

CPR/First Aid

Education

CA BBS license (LCSW/LMFT/LPCC)

Tools

Microsoft Word

Outlook

Excel

Database software

Job description

King 1101 Apartments - 1101 Martin Luther King Jr. Blvd., Los Angeles, CA 90037

Watt works - 9502 Compton Ave., Los Angeles, CA 90021

The Remi - 1216 Nadeau St, Los Angeles, CA 90001

82d Street Apartments - 837 W 82nd St. Los Angeles CA 90044

Bell Oasis - 5502 K St, Bell, CA 90201

Setting: Not 100% Onsite

Schedule: Monday - Friday, 8am - 4:30pm

Status: Full-time/Exempt/Non-Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

Summary:

The Clinical Supervisor provides training, mentoring and clinical supervision to the HSSP clinicians to ensure the provision of high-quality, integrated clinical services at The People Concern.

Essential Duties and Responsibilities:

• Provide individual and group clinical supervision to unlicensed, clinical staff in adherence with BBS and Medi-Cal requirements.
• Provide supervision, training and review of clinical documentation, including progress notes, treatment plans, assessments, and any other clinical documentation as it arises in the client record in adherence with Medi-Cal and DMH requirements.
• Assist supervisees in ensuring productivity goals and outcomes are achieved including a minimum of 65% of staff time being in direct service provision across programs.
• Oversee effective referral and coordination of services with social services providers to ensure clinically-appropriate services are provided to clients whom are working with supervisees.
• Oversee the screening and intake process and maintain appropriate database.
• Help develop, streamline, and update the intake process to provide timely and effective services to members.
• Monitor program enrollment and ensure delivery of services to all HSSP participants.
• Provide leadership in clinical crises, including but not limited to crisis assessment at Project-Based housing sites.
• Participate in The People Concern's clinical quality assurance program and ensure the implementation of quality improvement activities within the program to ensure ongoing quality outcomes.
• Attend meetings and conferences upon request and prepare a verbal and/or written summary to supervisor.
• Assist Program Director in distributing caseloads for appropriate and effective matching between members, clinicians, and advocates.
• Assist Program Director in developing and delivering the day to day and overall training needs of the staff.
• Assist Program Director in completing required reporting to LA County Department of Mental Health as outlined by contract requirements.
• Assist Program Director in ensuring all member paperwork and data collection is complete, timely, accurate, and current in agency records and electronic databases.
• Provide input, evaluation, and updates regarding programs as requested.

Qualifications:

• Active, current license as an LCSW, LMFT, or LPCC registered with the CA BBS
• Minimum two (2) years' experience working with those living with mental illness and/or substance addictions, and homelessness post-licensure
• Strong working knowledge of Medi-Cal documentation and requirements
• Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record
• Outstanding clinical and strong team-building skills
• Proficient in Microsoft Word, Outlook, Excel, and database applications
• Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
• Able to learn quickly and work effectively with a wide range of constituencies and with minimal supervision
• Able to obtain and maintain CPR/First Aid certification

Preferred Qualifications:

• DMH experience, psychiatric crisis assessment and response, field-based provider experience
• On occasion walk or drive to different local sites
• Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
• Field (may need to travel) and indoor office environment
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist, and sit throughout the day

EXPECTED BEHAVIORS OF ALL STAFF

• Act as a role model
• Demonstrate a sense of responsibility
• Continuously learn and improve
• Acknowledge your own areas of improvement
• Hear and provide honest, specific and direct feedback
• Create an environment where everyone is welcomed valued and respected

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community.Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

• Medical Insurance
• Vision Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates