HS Supervisor – Aging & Nutrition

Walworth County, WI; Elkhorn (WI); On-site; USD 65,000 - 95,000; Full time

Job summary

Walworth County ADRC seeks a Program Manager to oversee Aging & Disability Resource Center services, supervise staff, manage funding, and ensure compliance with state and federal requirements.

The role leads program development, contract administration, and collaboration with community partners to improve access to meals, home-delivered services, and health promotion for older adults.

Qualifications

• Bachelor’s degree or formal preparation equivalent to a four-year program; two or more years of supervisory experience.
• Knowledge of Trauma Informed Care and Health Equity principles is essential.

Responsibilities

• Provide oversight of aging services programs and staff.
• Direct activities of staff to establish performance standards and methods of operation.
• Receive and administer funds in compliance with federal and state laws.
• Prepare, monitor and approve annual budgets for Aging Services and Nutrition.
• Coordinate contract provisions with vendors and county procurement processes.

Skills

Supervisory experience

Communication skills

Trauma Informed Care

Health Equity principles

Education

Bachelor’s degree or equivalent

Job description

This position is responsible for ensuring Older Americans Act programs including Aging Services, Congregate Dining Program, Home-Delivered Meals, Health Promotion Services and state reporting are administered according to state and federal statutes. Responsibilities include problem-solving daily operational issues, assigning work duties and providing supervision, developing new or streamlined policies and procedures and meeting state mandates for quality control, timeliness and other state requirements.

SUPERVISION

This position directly supervises a full-time Nutrition Coordinator, Aging Services Case Manager, Administrative Assistant, part-time Nutrition Site Workers, and part-time delivery drivers by carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

SCHEDULE

Division: Aging & Disability Resource Center

Days: Monday - Friday

Work Hours: 8:00 am to 4:30 pm

Shifts Per Pay Period: 10

Position FTE: 1.00

Applications are being accepted from current County employees as well as members of the public.

Essential Duties and Responsibilities

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

• Provide oversight of the senior dining program, national family caregiver support program, supportive home care, Alzheimer family caregiver support program, respite care, case management and health promotion programs for older adults.
• Direct activities of staff engaged in aging services, clerical, nutrition site/home delivered meals and health promotion programming, including the establishment of standards of work performance and methods of operation.
• Receive and administer funds in compliance with all relevant provisions of federal and state laws or regulations.
• Prepare, present and monitor the annual budget for the Aging Services and Nutrition programs.
• Review and approve Aging and Nutrition program expenditures under the constraints of the budget.
• Coordinate and administer contract provisions of in-home service vendors, food vendors, supplies, facilities and other aging, nutrition and health promotion related services in conjunction with the department contract process and county procurement process.
• Provide leadership in the preparation, presentation, approval, facilitation and assure compliance of the three year County Aging Plan.
• Search, apply, oversee and direct grant writing for new program initiatives.
• Serve as liaison to ADRC Governing Board, Bureau of Aging and Disability Resources, department councils and community councils.
• Collaborate and consult with community agencies to ensure there is adequate access to services that meet the needs of consumers.
• Troubleshoot local data entry (as assigned by WI DHS) computer issues and coordinate State system updates and improvements.
• Coordinate the Aging and Nutrition Services unit data reporting system and data submission to the State. Ensure accurate data is submitted.
• Coordinate the completion of the monthly Aging & Disability Resource Center newsletter and distribute accordingly.
• Answer questions and resolve policy and case system issues for line staff on a daily basis. This may involve working with the State to interpret and apply complicated policies correctly.
• Research, track and analyze aging, nutrition and health promotion program data in order to provide information to management, county board and other interested parties. Gather information from reports including performance standards and demographic information as needed.
• Implement new State and Federal programs and policies by educating and training staff.
• Participate in county-wide prevention planning efforts.
• Provide direction to staff that conduct Home Delivered Meal (HDM) participant assessments and reassessments and ensure compliance.
• Track and monitor client data related to all aging program participants and nutrition site activity to ensure compliance with the budget.
• Compile, organize and prepare statistical data for monthly, quarterly and annual reports.
• Coordinate and facilitate the Nutrition Program Advisory Council (NPAC) meetings.
• Facilitate meetings with meal delivery and other service providers.
• Facilitate and coordinate nutrition site coordinator meetings and training.
• Coordinate review of sanitation policies, procedures and menus with a registered dietitian or nutritionist.
• Coordinate the development and provision of educational and supportive services at meal sites. Identify issues and implement remedial measures.
• Keep abreast of State and Federal programs and policies, communicating this information to staff.
• Assure compliance with federal, state and local mandates. Maintain program certifications.
• Ensure compliance with financial, federal and state audits.
• Complete quarterly program audits and submit reports to ADRC Manager.
• Assist with the recruitment and training of volunteers for the nutrition and prevention programs.
• Perform nutrition site coordinator and delivery driver duties when required.
• Provide back-up coverage to department e-mail address.
• Contribute to and participate in the strategic plan and long term goals of the agency.
• Demonstrate a commitment to county safety and risk management efforts.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree or formal preparation equivalent to a four-year program, and two or more years of prior experience in a human services related field. Proven experience with food service principles and procedures, sanitation, and hygiene. Two or more years of supervisory experience is required. Proven experience in ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals as well as ability to compute rate, ratio and percent and to draw and interpret bar graphs. Knowledge of Trauma Informed Care and Health Equity principles is essential.

Interactions and Communications

Provides specialized information and/or recommendations to others regarding a specific area of expertise. Ability to communicate effectively verbally and in written format.

Certificates, Licenses, Registrations

Valid driver's license.

Proof of minimum auto liability insurance coverage.

Food Service Sanitation Certificate (required within the first three months of hire).

Licensed dietitian (LD) or registered dietitian nutritionist (RDN) preferred.

Decision Making

This position has authority to make decisions that are consistent within policies and precedents; supervision and managerial direction is available as required or requested. These decisions directly impact performance in the job and/or work unit within the department and information is provided with additional research and observations which contributes to the decision making process.

Thinking and Problem Solving

In relation to established procedures, protocols and policies of the County, challenges in this position tend to be diverse, but are typically covered by precedent or established practice.

Tools & Equipment Used

Calculator Personal Computer/Printer

Copy Machine Telephone/Cell Phone

FAX Machine

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Selection Process

TO INCLUDE:

• Formal Walworth County Electronic Application
• Education & Experience Review
• Verification of Driver's License
• Oral Department Interview
• Reference Check
• Post Offer Physical Exam
• Drug Screen
• Other job related tests may be required.