HRO HRIS UKG ANALYST (REMOTE)

Freddie Mac; Wichita (KS); Remote; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated HRIS Analyst to support and enhance their Human Resource Management System. This full-time role offers a structured work schedule and the opportunity for career advancement within a supportive environment. You will play a key role in resolving client issues, analyzing processes for improvement, and coaching clients on the effective use of UKG systems. If you have a strong background in HR systems and a passion for client satisfaction, this position offers a chance to make a meaningful impact while developing your technical skills.

Qualifications

• 1-3 years of experience with UKG Pro and related systems.
• Degree in HR or equivalent work experience preferred.

Responsibilities

• Support and maintain the HR Management System and resolve client support tickets.
• Coach clients on effective utilization of the UKG system.

Skills

UKG Pro

UKG Learning Management System

UKG Onboarding

Microsoft Office Suite

Problem-solving

Analytical skills

Organizational skills

Education

Associate's degree in HR

Bachelor's degree in HR

Tools

UKG systems

HR and benefits enrollment systems (UltiPro)

Job description

Employer Industry: Outsourcing Services for Multi-Unit Businesses

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and service delivery
- Develop expertise in UKG systems and gain valuable technical skills
- Full-time position with a structured work schedule from Monday to Friday

What to Expect (Job Responsibilities):
- Support and maintain the Human Resource Management System (HRMS) and other systems within the HRO Support team
- Resolve support tickets logged by clients, ensuring timely resolution in line with service level agreements
- Analyze current systems and processes to identify opportunities for improvement
- Coach and train clients on effective utilization of the UKG system to enhance self-service capabilities
- Develop and lead analytics strategies to provide necessary data and insights to support business operations

What is Required (Qualifications):
- 1-3 years of experience with UKG Pro
- 1-3 years of experience with UKG Learning Management System
- 1-3 years of experience with UKG Onboarding
- Associate's or Bachelor's degree in HR or related field or equivalent work experience
- Proficient in Microsoft Office Suite, including Outlook, Word, and Excel

How to Stand Out (Preferred Qualifications):
- Experience with HR and benefits enrollment systems, particularly UltiPro
- Strong organizational, problem-solving, and analytical skills
- Proven ability to handle multiple projects simultaneously and meet deadlines
- Excellent written and oral communication skills
- Ability to work effectively in a team-oriented environment

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