HRMS Analyst II - Time & Attendance

Avolta AG; Bethesda (MD); Hybrid; USD 71,000 - 83,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) retirement plan with company‑m­

Generous paid time off

Holiday pay

Meal and Transportation Benefits

Employee assistance program

Training and career growth

Referral program

Job summary

Avolta AG, based at the North America Support Center in Bethesda, MD, seeks an HRMS Analyst II - Time & Attendance to administer core HR and Time & Attendance systems, ensure data integrity, and drive improvements across HR applications.

This role delivers expert Tier 2 support, configures accrual rules in UKG, and partners with IT and HR teams to implement upgrades and new integrations. Strong analytics, documentation, and training skills are essential.

Qualifications

• Combination of education and professional experience must exceed 5 years
• 3-5 years HRMS analytics in a technical role
• Experience with HRMS and HR systems like SAP SuccessFactors and UKG Kronos is a plus
• Microsoft Office advanced knowledge including lookups, pivot tables, and complex formulas

Responsibilities

• Delivers advanced Tier 2 technical support for HRMS inquiries
• Manages UKG accrual processes and troubleshoot accrual issues
• Implements changes to accrual calculations in UKG
• Responds to HRIS ServiceNow tickets and resolves defects
• Maintains system foundation tables, workflows, and configurations across HRIS
• Conducts regular data integrity audits to ensure compliance
• Provides user training on UKG and other HR systems
• Develops user guides and knowledge resources
• Manages user access and security across HR systems
• Creates and maintains technical documentation and SOPs
• Participates in HRMS upgrades, patches, and integrations
• Collaborates with IT and stakeholders for seamless integrations

Skills

HRMS analytics

Data-driven insights

Technical troubleshooting

System administration

Regulatory compliance

Education

Bachelor's degree related to HR/IT

Tools

SAP SuccessFactors

UKG Kronos

Microsoft Excel

ServiceNow

HRIS tools

Job description

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With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location:Corporate Human Resources
Advertised Compensation:$70,600.00to $83,000.00

Purpose: The HRMS Analyst II - Time & Attendance serves as a technical expert responsible for the functional administration, optimization, and strategic enhancement of HR technology platforms. This role encompasses advanced system administration across core HR, Time & Attendance, and related HR applications, ensuring system integrity, performance, and alignment with business requirements. In addition to system administration, the role drives data driven insights, operational efficiency, and continuous process improvement across the organization, supporting scalable and compliant workforce management practices.

Essential Functions

• Delivers advanced Tier 2 technical support for complex HRMS inquiries, troubleshooting system issues across core HR and time and attendance, with escalation protocols for critical incidents
• Manages UKG accrual processes, including regularly reviewing and troubleshooting accrual-related issues to ensure compliance with company policies and labor regulations
• Implements, tests, and monitors changes to accrual calculations in UKG based on business requirements and policy updates while ensuring system accuracy and data integrity
• Responds to and manages HRIS-related ServiceNow tickets, ensuring timely resolution of user issues, system defects, and inquiries across HR systems
• Maintains and optimizes system foundation tables, workflows, and configurations across HRMS and integrated systems
• Conducts regular data integrity audits and ensures HRIS processes (including UKG accrual management) comply with company policies and regulatory requirements
• Provides user support and training for employees and managers on UKG and other HR systems, ensuring effective adoption and utilization
• Develops and maintains user guides, FAQs, and knowledge base resources to promote self-service and reduce support volume
• Manages user access and security, including addressing access issues, resolving permission discrepancies, and ensuring appropriate role-based access across HR systems
• Creates and maintains comprehensive technical documentation, user guides, and standard operating procedures for knowledge transfer and best practices
• Participates in evaluation, testing, and implementation of HRMS upgrades, patches, and new system integrations while championing continuous improvement initiatives
• Partners with IT, Talent Management, Total Rewards, and business stakeholders to ensure seamless system integration; serves as subject matter expert for HR technology solutions
• Collaborates with software vendors and internal development teams to implement sustainable solutions and participates in HR transformation initiatives aligned with regulatory and business needs

Reporting Relationship: The HRMS Analyst II - Time & Attendance reports to the Senior Manager of HRIS

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Education and Experience: The combination of education and professional experience must exceed 5 years:
  • In a technical role: Requires 3-5 years of HRMS analytics experience
  • A bachelor’s degree related to the functional area can count for 1 of the 5-year requirement
  • In the industry: 3-5 years of Hospitality, F&B, and/or Retail experience a plus
  • Must have previous experience with HRMS and other HR related systems; working experience of SAP SuccessFactors and UKG Kronos a plus
• Specialized training:
  • Requires training that leads to advanced knowledge in Microsoft Office; Excel skills should include lookups, pivot tables, and complex formulas
• Specialized Skillset/Competencies/Traits:
  • Basic understanding of HR processes including talent acquisition, employee lifecycle management, time and attendance, compensation and benefits, and regulatory compliance requirements
  • Technical aptitude with strong organizational and analytical skills and ability to work independently
  • Demonstrated ability to interact with a wide variety of people, organize and coordinate multiple priorities, learn and develop new skills, and effectively solve issues that arise
  • Process and detail oriented approach to work
  • Knowledge of employee data confidentiality, right-to-know principles, and privacy regulations that affect system access controls and data handling
  • Excellent communication skills for technical and non-technical audience
  • Business acumen and also has the mindset required to understand the long-term implications of HR technology planning and to advance the organization’s goals
  • Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances
  • Demonstrated history of creating and maintaining positive work environments
• Location: This position is based at the North America Support Center in Bethesda, MD

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws andregulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members withoutregard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, protected ... and ordinances (referred to as “protected characteristics”).